No. 17 of 61 ·IT Knowledge Base Software

ServiceNow Workflow Data Fabric

Web · API

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Freedom report

One barScore 5.4

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

ServiceNow Workflow Data Fabric is ranked #17 of 61 in IT knowledge base software on Freedom251. It runs on API, Web.

ServiceNow Workflow Data Fabric plans and pricing

All plans

Workflow Data Fabric Advanced Not published Get Custom Quote Includes Workflow Data Fabric Foundation · Process Mining for Platform · Platform Analytics Advanced · Zero Copy Connectors · Stream Connect for Apache Kafka servicenow.com · 30 Sept 2026

Workflow Data Fabric Foundation Not published Get Custom Quote Integration Hub Enterprise · ServiceNow Otto for Spokes · External Content Connectors · RPA Hub · Automation Center · Zero Copy Connectors (Primary Connectors only) · Data Catalog · AI Data Explorer servicenow.com · 30 Sept 2026

Compared on IT knowledge base software

Deployment model: cloud
Data catalog: Yes
Data lineage: Yes
Governance controls: Yes
Data virtualization: Yes
Data delivery modes: streaming

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The record

Purpose: Workflow Data Fabric powers AI agents and workflows with AI-ready, instantly actionable data by connecting, contextualizing, and controlling data from any source.
How it works: It connects data across systems, adds business context through a unified data catalog, and applies policy-based governance controls.
Data movement: The product connects to systems without requiring data to be duplicated, transferred, or copied.
Integrations: Integration Hub Enterprise connects API-based systems to ServiceNow with 220+ prebuilt spokes.
Zero-copy connectors: Primary Zero Copy Connectors query Snowflake, Databricks, and BigQuery data in real time without copying or ETL.
Automation: RPA Hub automates repetitive UI-driven tasks across legacy systems, including systems without an API.
Governance: Workflow Data Fabric includes built-in governance and lineage tracking so decisions are grounded in trusted data.
Usage metering: Workflow Data Fabric Credits measure subscription usage through a unified meter that can represent records, API calls, data throughput, or runtime minutes.
License requirement: A Workflow Data Fabric license is required to use Workflow Data Fabric Credits.
Target users: CIOs, data leaders, operations managers, analysts, and service representatives use Workflow Data Fabric to act on data without switching systems.
Support: ServiceNow offers product documentation, community resources, implementation services, and implementation partners for getting started.
Security compliance: ServiceNow reports annual SOC 2 Type 2 attestation and certifications including ISO/IEC 27001:2022, ISO/IEC 27017:2015, ISO/IEC 27018:2019, and ISO/IEC 27701:2019.
Availability: ServiceNow announced Workflow Data Fabric as available in controlled go-to-market.
Company: ServiceNow is headquartered at 2225 Lawson Lane, Santa Clara, California 95054.

Where it ranks on Freedom251

Best IT Knowledge Base Software in 2026#17 of 61
Best Data Fabric Software in 2026#10 of 23

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Sources

servicenow.com/platform/workflow-data-fabric.html· checked 30 Sept 2026
servicenow.com/de/platform/workflow-data-fabric/pricin· checked 30 Sept 2026
servicenow.com/docs/r/integrate-applications/credits.h· checked 30 Sept 2026
servicenow.com/platform/workflow-data-fabric/get-start· checked 30 Sept 2026
servicenow.com/company/trust/compliance.html· checked 30 Sept 2026
newsroom.servicenow.com/press-releases/details/2024/ServiceNow-· checked 30 Sept 2026
servicenow.com/company/locations.html· checked 30 Sept 2026