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ServiceBox
What ServiceBox is
ServiceBox is field service management software for commercial HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade contractors. It connects customer and job-site records with equipment history, scheduling, work orders, technician time and materials, purchasing, invoicing, and accounting handoffs. Technicians can record time, materials, photos, forms, and notes on jobs, while Offline Mode keeps saved work accessible through weak connectivity. Quotes can become work orders, and completed job details can carry forward for invoice preparation and review. ServiceBox connects with QuickBooks Online, QuickBooks Desktop, and Sage 50 Canada. Sage 50 timesheets do not sync automatically, though technician time remains available for ServiceBox job costing. The company offers onboarding, role-based training, knowledge-base and video resources, and ongoing human support. Starter is $75 a month and is limited to qualifying two-user operations. Standard is $210 a month and includes six licensed users; Premium is $330 a month and also starts with six. Premium adds Vendor Orders and purchasing, inventory and materials visibility, multi-location operations, and automated invoice follow-ups. The software is available on Android, iOS, and web.
Who it suits
ServiceBox is designed for commercial service contractors in HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade work. Teams needing job scheduling, work orders, field records, and accounting integrations may find its listed workflows relevant.
What it does well
- Technicians can record job time, materials, photos, forms, and notes.
- Saved work remains accessible through weak connectivity.
- Quotes can move into work orders.
- Connects with QuickBooks Online, QuickBooks Desktop, and Sage 50 Canada.
- Includes onboarding and ongoing human support.
What to know first
- Starter is limited to qualifying two-user operations.
- Sage 50 timesheets do not sync automatically.
- Standard and Premium start with six licensed users.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | $75/month · Limited option for qualifying two-user operations | $75 a month |
| Standard | per month · first 6 users included · 6 licensed users included · additional user capacity as team expands | $210 a month |
| Premium | per month · first 6 users included · 6 licensed users included · adds purchasing, inventory and multi-location capabilities | $330 a month |
| Enterprise | Let’s talk · tailored scope and implementation · Complex organizational requirements · tailored implementation scope · user and location planning | On request |
As getservicebox.com lists them, read 29 Sept 2026. The maker's own page has the final word.
Verdict
ServiceBox links field work, customer records, scheduling, and invoicing for commercial service contractors. Compare the plan’s user limits and Sage 50 timesheet behavior with your operations before choosing a tier.
Facts from ServiceBox's own pages
- Company
- ServiceBox is described as Canadian-built software for commercial service businesses. · getservicebox.com, 29 Sept 2026
- Field records
- Technicians can record time, materials, photos, forms and notes on jobs. · getservicebox.com, 29 Sept 2026
- Founded and headquarters
- LinkedIn lists ServiceBox Software as founded in 2012 and headquartered in Regina, Saskatchewan. · ca.linkedin.com, 29 Sept 2026
- Free plan
- No · getservicebox.com, 20 Sept 2026
- Integration limit
- The integrations page states that Sage 50 timesheets do not sync automatically, while technician time remains available for ServiceBox job costing. · getservicebox.com, 29 Sept 2026
- Integrations
- ServiceBox connects with QuickBooks Online, QuickBooks Desktop and Sage 50 Canada. · getservicebox.com, 29 Sept 2026
- Intended customers
- ServiceBox says it is built for commercial HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade service contractors. · getservicebox.com, 29 Sept 2026
- Offline mode
- ServiceBox describes Offline Mode as keeping saved work accessible through weak connectivity. · getservicebox.com, 29 Sept 2026
- Plan limits
- Standard and Premium start with six licensed users, while Starter is limited to qualifying two-user operations. · getservicebox.com, 29 Sept 2026
- Premium features
- Premium adds Vendor Orders and purchasing, inventory and materials visibility, multi-location operations, and automated invoice follow-ups. · getservicebox.com, 29 Sept 2026
- Product
- ServiceBox is field service management software for commercial HVAC, plumbing, electrical and multi-trade contractors. · getservicebox.com, 29 Sept 2026
- Quotes and invoicing
- Quotes can move into work orders, and completed work details can carry forward for invoice preparation and review. · getservicebox.com, 29 Sept 2026
- Support
- ServiceBox offers onboarding, role-based training, knowledge-base and training-video resources, and ongoing human support. · getservicebox.com, 29 Sept 2026
- Workflow
- The product connects customer and job-site records, equipment history, scheduling, work orders, technician time and materials, purchasing, invoicing and accounting handoffs. · getservicebox.com, 29 Sept 2026
Where ServiceBox stands on Freedom251
- Electrical Contractor Software#24 of 28
- Field Service Management Software#89 of 95