No. 55of 95 ·Field Service Management Software

Service Order Manager

Web · Windows · Android · iPhone

Freedom report

Two barsScore 5.7

Runs widely4 of 6 device platforms
DocumentedPlans, terms and facts published

Service Order Manager is ranked #55 of 95 in field service management software on Freedom251, made by Service Order Manager (Mermaid Beach, Queensland, Australia). It runs on Android, iOS, Web, Windows.

Compared on field service management software

Mobile platforms: both
Invoicing and payments: Yes
Offline mode: Yes
Customer portal: Yes
Recurring jobs: Yes

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The record

Purpose: Technisoft Service Manager is a Sage 300 integrated service and maintenance solution for job costing, scheduling, preventative maintenance, service agreements, field staff management, and customer self-service.
Industries: The product is designed for asset-based service organizations and describes uses in mining, construction, engineering, electronic equipment, and heavy machinery.
Jobs and work orders: The product supports jobs, sales orders, quotes, recurring jobs, projects, and financial estimates, actuals, and variances.
Scheduling: Scheduling features include calendar and job-list views, employee, equipment, and contractor resources, Google Maps routing, and Outlook calendar synchronization.
Service agreements: Agreement types include meter, warranty, and site agreements, with support for multiple sites and equipment, coverage, usage contracts, and automated job allocation.
Mobile field access: The Field Portal add-on supports current Apple, Android, and Windows smartphones, tablets, and laptops through browser or app access, online or offline.
Mobile security: Field Portal requires authenticated login and supports automatic inactivity time-out to help protect information if a device is lost or stolen.
Integrations: Service Manager integrates with Sage 300; its Field Portal and Advanced Scheduling add-ons also integrate with Service Manager and Sage 300.
Reporting: The work-order page lists over 80 standard reports and says custom user-defined reports can be created using Crystal Reports, Sage Intelligence, or other tools.
Purchasing: Technisoft says its products are not sold directly to the public and must be purchased through a Sage 300 Solution Provider.
Download access: Technisoft’s downloads page provides product and version selection fields to find downloads.
Product identity: The maker describes Service Manager as service and maintenance software fully integrated with the Sage 300 accounting suite.
What it does: It is designed for asset-based service organizations to manage job costs, preventative maintenance, equipment servicing, service agreements, returns, quotes, and invoicing.
Key features: Features include job costing, resource scheduling, equipment history and tracking, invoicing, labor tracking, purchase workflows, service agreements, and multi-currency support.

Where it ranks on Freedom251

Best Field Service Management Software in 2026#55 of 95

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Sources

technisoft.com/software/service-manager· checked 11 Oct 2026
serviceordermanager.com/jobs-work-order-management/· checked 11 Oct 2026
serviceordermanager.com/scheduling-dispatch/· checked 11 Oct 2026
serviceordermanager.com/warranty-agreements/· checked 11 Oct 2026
technisoft.com/software/field-portal· checked 11 Oct 2026
technisoft.com/about-us· checked 11 Oct 2026
technisoft.com/support/downloads· checked 11 Oct 2026
technisoft.com/software/service-manager/· checked 12 Oct 2026
technisoft.com/software/field-portal/· checked 12 Oct 2026
technisoft.com/support/software-assurance/· checked 12 Oct 2026
technisoft.com/support/compatibility-upgrade-paths· checked 12 Oct 2026
serviceordermanager.com· checked 28 Sept 2026