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SegmentOS
What SegmentOS is
SegmentOS is a web survey platform designed for market research. Its 17 templates cover brand, product, customer, and employee studies, and its builder supports 18 question types, skip logic, answer piping, and section branching. AI tools can help draft studies, translate surveys, and sort open-text responses by themes and sentiment.
Researchers can use their own audience through a survey link or email invitation; SegmentOS says this option is free on every plan. For panel research, its verified respondent panel spans more than 30 million people across 127 countries. B2C panel responses start at $0.73 per response, and the estimated total is shown before launch. Study quality tools include attention checks, screener disqualification, speeding detection, device fingerprinting, logic traps, and quota management.
Results update as responses arrive, with per-question charts, loyalty score breakdowns, and a respondent table. Users can share live report links and export reports or data in PDF, CSV, XLSX, and PNG. The Free plan costs nothing, Premium costs $29 a month, and Pro costs $79 a month. SegmentOS says its mission is to make professional market research accessible to every team.
Who it suits
SegmentOS suits teams conducting brand, product, customer, or employee research who want survey templates, analysis tools, and live results. Teams that need a respondent panel can choose Pro, while those surveying their own audience can use a link or email invitation on any plan.
What it does well
- 17 templates span four research areas.
- Builder includes 18 question types and branching controls.
- AI can draft, translate, and analyze survey responses.
- Verified panel spans 127 countries, according to SegmentOS.
- Results update as responses arrive.
- Share live reports and export in four formats.
What to know first
- Free plan limits surveys to five over its lifetime.
- Free plan allows 500 responses per month.
- Free plan has no audience panel access.
- CSV export unlocks at Premium.
Limits
Free includes five surveys for the lifetime of the plan and 500 responses per month, and it has no panel access. CSV export unlocks at Premium; Premium costs $29 a month and Pro costs $79 a month.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 5 surveys lifetime · 500 responses/month · build with 17 templates, publish 8 · basic analytics · AI study builder | Free |
| Premium | Unlimited surveys and responses · 17 templates · live segmentation and driver analysis · AI open-text analysis · CSV/XLSX export | $29 a month |
| Pro | Everything in Premium · audience panel access · custom branding · priority support | $79 a month |
As segmentos.io lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Open segmentos.io in a web browser.
- Choose the Free plan at no cost, Premium at $29 a month, or Pro at $79 a month.
- Build a study from one of the 17 templates or use the AI study builder.
- Publish the survey and share it with your audience by link or email invitation.
- Choose Pro for audience panel access; B2C panel responses start at $0.73 per response.
Verdict
Choose SegmentOS for market research that benefits from templates, survey logic, quality controls, and live reporting. Pro is the plan for teams needing panel access; Free has no panel access, and CSV export requires Premium or Pro.
Questions
Is there a free plan?
Yes. Free costs nothing and includes five lifetime surveys and 500 responses per month.
What platforms does SegmentOS support?
SegmentOS is available on the web.
Can I use my own survey audience?
Yes. You can share surveys by link or email invitation. SegmentOS says using your own audience is free on every plan.
How much does panel research cost?
B2C panel responses start at $0.73 per response. SegmentOS shows the full estimated cost before launch.
What do the paid plans cost?
Premium is $29 a month. Pro is $79 a month.
Which plan includes panel access?
Pro includes audience panel access. The Free plan has no panel access.
Facts from SegmentOS's own pages
- AI features
- AI can draft studies, translate surveys, and analyze open-text responses into themes and sentiment. · segmentos.io, 7 Oct 2026
- Analytics
- Results update as responses arrive and include per-question charts, loyalty score breakdowns, and a respondent table. · segmentos.io, 7 Oct 2026
- Audience options
- Users can share a survey with their own audience by link or email invitation; the maker says using their own audience is free on every plan. · segmentos.io, 7 Oct 2026
- Audience panel
- The platform says its verified panel includes more than 30 million respondents across 127 countries. · segmentos.io, 7 Oct 2026
- Exports and sharing
- Users can share live report links and export reports or data as PDF, CSV, XLSX, and PNG. · segmentos.io, 7 Oct 2026
- Headquarters
- Mexico City, Mexico · segmentos.io, 28 Sept 2026
- Mission
- SegmentOS says its mission is to make professional market research accessible to every team. · segmentos.io, 7 Oct 2026
- Panel pricing
- B2C panel responses start at $0.73 per response, and the full estimated cost is shown before launch. · segmentos.io, 7 Oct 2026
- Plan limits
- The Free plan has no panel access, and the maker says CSV export unlocks at Premium. · segmentos.io, 7 Oct 2026
- Purpose
- SegmentOS describes itself as a survey platform built specifically for market research. · segmentos.io, 7 Oct 2026
- Quality controls
- Studies include attention checks, screener disqualification, speeding detection, device fingerprinting, logic traps, and quota management. · segmentos.io, 7 Oct 2026
- Research templates
- It offers 17 templates for brand, product, customer, and employee research. · segmentos.io, 7 Oct 2026
- Support
- The Pro plan includes priority support. · segmentos.io, 7 Oct 2026
- Survey builder
- The builder supports 18 question types, skip logic, answer piping, and section branching. · segmentos.io, 7 Oct 2026
Where SegmentOS stands on Freedom251
- Market Research Software#19 of 59