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SecureVideo
What SecureVideo is
SecureVideo is a paid, cloud-based telehealth video conferencing platform for healthcare providers and patients. Sessions can use Zoom, SecureVideo’s One-Click engine, or a hybrid setup, with the option to switch engines when technical problems occur. Providers can accept online appointment requests, collect RSVPs, and send customizable email or text reminders. Secure clinical chat supports messages and file transfers for up to 24 hours after a session ends. Zoom group sessions support up to 300 participants. A REST API connects with EHR, EMR, and practice management systems, while schedules can sync with Google Calendar or Microsoft Outlook. SecureVideo says it encrypts protected health information at rest and in transit, provides a Business Associate Agreement, and holds HITRUST r2 certification. Cloud recording is a premium feature. Interpretation covers 240 spoken languages and dialects, including American Sign Language. Plans include a 14-day trial, Essential/Value at $25 a month, Unlimited at 50.00 USD, and an Enterprise option with unlisted pricing.
Who it suits
SecureVideo is intended for solo practitioners, behavioral health providers, medical practices, and large hospital systems. It supports organizations needing telehealth scheduling, clinical communication, and healthcare-system integrations.
What it does well
- Zoom, One-Click, or hybrid video sessions
- Group sessions support up to 300 participants
- REST API for EHR and practice systems
- Interpretation in 240 languages and dialects
- 24/7 phone technical support
What to know first
- No free plan
- Cloud recording is a premium feature
- Self-hosting is not available
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| FREE 14-DAY TRIAL | 14 days · unlimited on-demand or scheduled sessions · dual video engines · group sessions · reminders · 24/7 support | Free |
| ESSENTIAL/VALUE | 8 sessions · additional sessions $5 each · secure video, scheduling, document sharing, and EHR integrations | $25 a month |
| UNLIMITED | Unlimited sessions · customizable branding · masked calling up to 300 minutes · virtual clinic up to 3 providers · customizable e-documents | $50 a month |
| ENTERPRISE | Annual commitment available; volume discounts may apply · Includes Unlimited features · dedicated account management · custom configuration report · administrator orientation and user training · API access | On request |
As securevideo.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Verdict
SecureVideo combines telehealth video, scheduling, clinical chat, and healthcare integrations across major platforms. Its trial and multiple session engines offer flexibility, while advanced features and continued use require paid plans.
Facts from SecureVideo's own pages
- Clinical tools
- Clinical chat supports secure messages and file transfer, and messages remain accessible for up to 24 hours after a session ends. · securevideo.com, 3 Oct 2026
- Company history
- SecureVideo says it began in 2012 and was acquired by Dura Software in 2021. · securevideo.com, 3 Oct 2026
- Founded
- 2012 · securevideo.com, 28 Sept 2026
- Group sessions
- Zoom group sessions can include up to 300 participants. · securevideo.com, 3 Oct 2026
- Headquarters
- San Antonio, Texas, United States · securevideo.com, 28 Sept 2026
- Integrations
- Its documented RESTful API supports integration with EHR, EMR, and practice management systems; the security page also says schedules can sync with Google Calendar or Microsoft Outlook. · securevideo.com, 3 Oct 2026
- Interpretation
- Its interpretation service offers live interpretation in 240 spoken languages and dialects, including American Sign Language. · securevideo.com, 3 Oct 2026
- Product
- SecureVideo is a cloud-based, HIPAA-compliant telehealth video conferencing platform for connecting healthcare providers with patients. · securevideo.com, 3 Oct 2026
- Recording
- Cloud recording is a premium feature with managed access, configurable retention, and audited actions on recordings. · securevideo.com, 3 Oct 2026
- Scheduling
- The platform supports online patient appointment requests, RSVP, and customizable email or text reminders. · securevideo.com, 3 Oct 2026
- Security
- SecureVideo says it provides a Business Associate Agreement and encrypts protected health information at rest and in transit. · securevideo.com, 3 Oct 2026
- Security certification
- The company says it has earned HITRUST r2 certification and lists intrusion prevention and detection, system auditing, and multifactor authentication among its security measures. · securevideo.com, 3 Oct 2026
- Support
- SecureVideo advertises 24/7 technical support by phone for providers and participants, with live chat and email also available. · securevideo.com, 3 Oct 2026
- Video options
- Sessions can use Zoom, One-Click, or a hybrid of both, with the ability to switch engines if technical issues arise. · securevideo.com, 3 Oct 2026
- Who it serves
- The company describes the platform as serving solo practitioners through large hospital systems and lists behavioral health, medical practices, and health systems among its target users. · securevideo.com, 3 Oct 2026
Where SecureVideo stands on Freedom251
- Secure Video Conferencing Software#27 of 28