ScanOrbit

ScanOrbit is a web platform for Indian restaurants, cafés, and retail brands that want ordering and back-office operations in one place. It suits operators managing several connected workflows, particularly across multiple locations. The trade-off is a free launch plan without a settled paid price for the longer term.

Overview

Customers scan a table QR code, browse a video-led menu, and order without installing an app. For operators, ScanOrbit combines that ordering flow with kitchen, inventory, loyalty, and customer-management tools. This breadth is useful when a business wants those functions together, but may be more than a single-location business needs if it only wants a digital menu or stock tracking.

Razorpay is the named payment integration, supporting UPI, cards, and netbanking with zero platform commission. ScanOrbit says it does not store payment card details and uses HTTPS, encrypted database connections, and access controls. Business data is stored on Cloudflare infrastructure, with ScanOrbit acting as processor. Customers can export business data as a SQL dump with a bundle of media files, giving operators a way to keep a portable copy.

Key features

Ordering and kitchen operations

The kitchen display presents a real-time order stream with course and timing tags, prep-time estimates, and sound and visual alerts. Those cues can help kitchen staff prioritize and follow incoming orders; the feature is most relevant to businesses handling enough concurrent orders for timing and visibility to matter.

Inventory and customer engagement

Inventory tools cover multi-store stock tracking, low-stock alerts, vendor and purchase-order management, recipe costing, waste tracking, and location transfers. That combination is suited to operators who need to coordinate stock across locations and account for ingredients, rather than simply record a basic inventory count.

Loyalty and CRM features include points, visit streaks, coupons, customer segments, and automated win-back messages. Five AI agents address campaigns, store analytics, customer behavior, market intelligence, and expansion insights. Together, these features reach beyond order taking into retention and business planning; their value will depend on whether the operator wants to use those broader workflows.

Pricing

The launch plan costs free, is billed free during launch, and includes infrastructure and hosting. ScanOrbit says paid plans will be introduced later, so businesses can start without a plan charge but do not have a published long-term paid price to budget against. A free trial is also offered.

The launch plan is the clear fit for businesses that want to begin without a subscription charge. Operators deciding on a long-term system should weigh that against the absence of a settled paid price. Zero platform commission applies to payments, but payment processing is through Razorpay.

Platforms

ScanOrbit is available on the web. That suits teams working through a browser, while businesses requiring a dedicated mobile or desktop app should compare platform coverage before choosing it.

Who it's for

ScanOrbit is aimed at restaurants, cafés, and retail brands in India, from single outlets to multi-store chains. Multi-location operators stand to make the most of its stock tracking, transfers, purchase orders, and shared customer workflows. A small business looking only for menu publishing, or one outside the intended Indian market, should consider a more focused alternative.

Support replies to every email within one business day, and existing customers can get priority support through their dashboard login. That provides a stated response window and a faster support route for customers.

Pros and cons

• Broad operational coverage: ordering, kitchen display, inventory, loyalty, and CRM sit alongside one another, which can suit operators consolidating workflows.
• Useful multi-store stock tools: transfers, purchase orders, alerts, and recipe costing address more than basic stock counts.
• No launch plan charge: infrastructure and hosting are included during launch, though the future paid price is unsettled.
• Limited platform choice: web is the stated platform, which may not suit teams that require a native app.
• Long-term cost uncertainty: paid plans are planned for later, so businesses cannot yet budget against a defined ongoing plan price.

Alternatives

Restaurant Inventory Management Software is a useful starting point for comparing tools focused on restaurant stock workflows.

• OrderNow Inventory is worth considering when platform breadth matters: it supports web, mobile, desktop, and API platforms, and its Pro plan is $44 a month with unlimited menu items, ordering and KOT, one location, and standard chat and email support.
• growyze may suit a buyer seeking an inventory-focused option with a free plan and free trial; its free tier includes capped quantities for stocktakes, supplier orders, suppliers, delivery notes, invoice validations, recipes, and dishes.
• Spec is a fit for businesses centered on recipe and menu costing: its free plan covers 30 recipe ingredient costing, 30 recipe labor costing, 30 sub-recipes, and 10 menus, but no stock counts.
• Marji is a more focused choice for a free QR menu at one location, with a hosted menu, downloadable QR code, live price edits, and sold-out controls.
• Galley offers an SMB Accelerator plan starting at $99 a month for recipes, menus, costing, simplified onboarding, and no long contracts.
• Craftable is another paid option for buyers comparing restaurant software.
• Nory uses custom pricing, with prospective customers asked to book a chat.
• PlateSense may suit teams wanting a published per-location price: PlateSense Pro is $59 per location per month and includes unlimited invoices, inventory, recipes, and menu items, with the whole team on one account.

Verdict

Choose ScanOrbit if you run an Indian restaurant, café, or retail business and want QR ordering connected to kitchen, stock, and customer workflows, especially across multiple locations. Its strongest reason to choose is that breadth, with a free launch plan lowering the cost of getting started. Look elsewhere if you need a defined long-term price, a native app, or only one narrow function.