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Samsung Knox Manage
What Samsung Knox Manage is
Samsung Knox Manage is a cloud-based enterprise mobility management solution for configuring, managing, and remotely tracking enterprise devices. Samsung describes it as cross-platform software optimized to use Samsung devices and solutions. Administrators can enroll devices manually, with a token or QR code, or through zero-touch options. They can deploy apps from Managed Google Play, upload in-house apps, or add system apps. Management tools include remote troubleshooting, periodic location tracking, and single-app or multi-app kiosk modes. Policies can respond to time, location, network status, roaming, or SIM changes. Sign-in integrations include Microsoft Entra ID, Okta, and Ping Identity, while API clients can have edit or read-only permissions. Knox Manage is included in the Knox Suite Enterprise Plan. Its free trial lasts 90 days and covers up to 30 devices; pricing is available on request. A tenant can connect to one Microsoft Entra ID service, and organization syncing is not supported for that connection. Android Legacy devices can no longer be enrolled; Samsung recommends migration to Android Enterprise.
Who it suits
Knox Manage suits organizations administering and remotely managing enterprise devices across supported platforms. It may be relevant to teams using Samsung devices, as Samsung describes the product as optimized for its devices and solutions.
What it does well
- Remote troubleshooting and periodic location tracking
- Supports single-app and multi-app kiosk modes
- Policies can respond to location and network status
- API clients can have edit or read-only permissions
- 90-day trial covers up to 30 devices
What to know first
- Pricing is available on request
- One Microsoft Entra ID service per tenant
- Entra ID connection does not support organization syncing
- Android Legacy enrollment is no longer supported
Limits
The Knox Suite Enterprise Plan trial lasts 90 days and allows management of up to 30 devices. Android Legacy devices can no longer be enrolled.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Knox Suite — Enterprise Plan | Knox Manage included · free trial covers up to 30 devices for 90 days | On request |
As samsungknox.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Samsung Knox Manage website.
- Start the Knox Suite Enterprise Plan free trial for 90 days, covering up to 30 devices.
- Enroll devices manually, with a token or QR code, through Knox Mobile Enrollment, or with Android zero-touch enrollment.
- Deploy apps from Managed Google Play, upload in-house apps, or add system apps.
- Configure device policies, kiosk modes, identity sign-in, or API client permissions as needed.
Verdict
Knox Manage provides cloud-based device enrollment, app deployment, policy controls, and remote management. Check the Entra ID and Android Legacy limits against your organization’s requirements before selecting it.
Questions
How is Samsung Knox Manage priced?
It is a paid product with pricing available on request. It is included in the Knox Suite Enterprise Plan.
Is there a free plan or trial?
There is no free plan. The Knox Suite Enterprise Plan has a free 90-day trial for up to 30 devices.
Which platforms does it support?
Supported platforms are Android, iOS, iPadOS, Windows, ChromeOS, macOS, and web.
Can it connect to Microsoft Entra ID?
Yes. A tenant can connect to one Microsoft Entra ID service, but organization syncing is not supported for that connection.
Does it support Okta and Ping Identity?
Yes. Knox Manage supports sign-in using Okta or Ping Identity as well as Microsoft Entra ID.
How can customers get technical support?
Samsung directs current customers to its documentation or account portal to submit a technical support ticket.
Facts from Samsung Knox Manage's own pages
- Android Legacy limit
- Knox Manage no longer supports enrolling Android Legacy devices, and Samsung recommends migrating them to Android Enterprise. · docs.samsungknox.com, 3 Oct 2026
- API
- Admins can create API clients with edit or read-only permissions to authenticate API calls. · docs.samsungknox.com, 3 Oct 2026
- App management
- Admins can add and deploy apps from Managed Google Play, upload in-house apps, or add system apps. · docs.samsungknox.com, 3 Oct 2026
- Enrollment
- Devices can be enrolled manually or using a token, QR code, or Zero-touch. · docs.samsungknox.com, 3 Oct 2026
- Entra ID integration limit
- A Knox Manage tenant can connect to one Microsoft Entra ID service, and organization syncing is not supported for that connection. · docs.samsungknox.com, 3 Oct 2026
- Founded
- 1969 · samsungknox.com, 28 Sept 2026
- Headquarters
- Suwon, Gyeonggi-do, South Korea · samsungknox.com, 28 Sept 2026
- Identity integrations
- Knox Manage supports sign-in using Microsoft Entra ID, Okta, or Ping Identity. · docs.samsungknox.com, 3 Oct 2026
- Platforms
- Supported device platforms include Android, Wear OS, iOS, iPadOS, macOS, Windows, and ChromeOS. · docs.samsungknox.com, 3 Oct 2026
- Policy controls
- Admins can enforce policies based on events such as time, location, network status, roaming, or SIM changes. · samsungknox.com, 3 Oct 2026
- Product
- Knox Manage is a cloud-based enterprise mobility management solution for configuring, managing, and remotely tracking enterprise devices. · docs.samsungknox.com, 3 Oct 2026
- Remote management
- The product supports remote troubleshooting, periodic location tracking, and single-app or multi-app kiosk modes. · samsungknox.com, 3 Oct 2026
- Samsung optimization
- Samsung describes Knox Manage as a cross-platform EMM solution optimized to leverage Samsung devices and solutions. · samsungknox.com, 3 Oct 2026
- Support
- Samsung directs current customers to its documentation or account portal to submit a technical support ticket. · samsungknox.com, 3 Oct 2026
- Trial
- The Knox Suite Enterprise Plan trial is free for 90 days and allows management of up to 30 devices. · samsungknox.com, 3 Oct 2026
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