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SalonCRM

What SalonCRM is
SalonCRM is a browser-based management panel for beauty businesses. It combines appointments, client records, staff schedules, public booking links, reminders, reports, and GDPR tools, running on desktop computers, tablets, and phones without installation or manual updates. Its calendar provides day and week views with visit statuses, staff, services, prices, and available slots. Client cards store notes, photos, consent records, visit history, and details for upcoming services. A permanent booking link lets clients choose a service, staff member, and time before sending a request for confirmation. Email and SMS confirmations, reminders, manual messages, and automations are supported, although SMS is unavailable in START. Reports cover revenue, no-shows, returning clients, client sources, staff, services, and daily trends. The system includes two-factor authentication, activity logs, account roles, access limits, anonymisation, erasure, and readable exports. START costs $26.00 per month; PREMIUM costs $52.50 per month. A 14-day trial needs no card.
Who it suits
SalonCRM suits beauty and personal-care businesses, including hair, nail, lash, spa, massage, waxing, laser, and aesthetic salons. It is useful for teams needing scheduling, online booking requests, client records, messaging, reporting, and GDPR controls.
What it does well
- Works on computers, tablets, and phones
- Permanent booking link for client requests
- Client records include notes, photos, and history
- Reports cover revenue and appointment trends
- 14-day trial requires no card
What to know first
- No free plan
- SMS unavailable in START
- Browser-only platform
- START costs $26.00 per month
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| START | $26/ mo; $31.98 gross, net price · $26 + 23% VAT = $31.98 gross · Unlimited staff · unlimited clients · unlimited database size · no SMS support | $26 a month |
| PREMIUM | $52.50/ mo; $64.58 gross, net price · $52.50 + 23% VAT = $64.58 gross · Everything in START · unlimited sent SMS · automatic reminders and confirmations | $52.50 a month |
As saloncrm.pl lists them, read 30 Sept 2026. The maker's own page has the final word.
Verdict
SalonCRM brings salon scheduling, records, booking requests, communications, reporting, and compliance tools into one browser panel. The 14-day trial allows evaluation, while SMS and automatic reminders require the PREMIUM plan.
Facts from SalonCRM's own pages
- Booking model
- SalonCRM describes itself as an internal salon panel rather than a marketplace and says it charges no booking commission. · saloncrm.pl, 30 Sept 2026
- Client records
- Client cards can hold notes, photos, GDPR consents, visit history, and other details for upcoming services. · saloncrm.pl, 30 Sept 2026
- GDPR tools
- The site describes consent records, client anonymisation, permanent erasure, and readable data export as built-in GDPR tools. · saloncrm.pl, 30 Sept 2026
- Headquarters
- Wrocław, Poland · saloncrm.pl, 28 Sept 2026
- Integrations and sharing
- The booking link can be shared through Messenger, WhatsApp, SMS, Instagram, a website, or a Google profile. · saloncrm.pl, 30 Sept 2026
- MDR documentation
- SalonCRM can record treatment details, products and batches used, photos, consents, aftercare advice, and client history for salons dealing with MDR-related documentation. · saloncrm.pl, 30 Sept 2026
- Messaging
- The system supports email and SMS confirmations, reminders, manual messages, and automations; SMS is unavailable in START. · saloncrm.pl, 30 Sept 2026
- Online booking
- Salons can share a permanent booking link where clients choose a service, staff member, and time, then submit a request for the salon to confirm. · saloncrm.pl, 30 Sept 2026
- Platform and installation
- SalonCRM runs in a browser on desktop computers, tablets, and phones, with no installation or manual updates required. · saloncrm.pl, 30 Sept 2026
- Purpose
- SalonCRM combines appointments, clients, staff schedules, public booking links, SMS and email reminders, statistics, and GDPR tools in an online panel for beauty salons. · saloncrm.pl, 30 Sept 2026
- Reporting
- Reports cover revenue, no-shows, returning clients, client sources, staff, services, and daily trends. · saloncrm.pl, 30 Sept 2026
- Scheduling
- The calendar includes day and week views, visit statuses, staff, services, prices, and a view of available slots. · saloncrm.pl, 30 Sept 2026
- Security
- The site lists two-factor authentication, activity logs, owner and employee accounts, and limits on staff access to critical settings and record deletion. · saloncrm.pl, 30 Sept 2026
- Supported businesses
- The site names beauty and nail salons, lash and brow studios, permanent makeup, waxing and laser, women's hairdressing, spa and massage, and aesthetic cosmetology. · saloncrm.pl, 30 Sept 2026
- Trial and cancellation
- The START trial lasts 14 days, requires no card, disables SMS, and can be cancelled at any time according to the site. · saloncrm.pl, 30 Sept 2026
Where SalonCRM stands on Freedom251
- Salon CRM Software#31 of 45
- Salon Marketing Software#37 of 46