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RollCall

What RollCall is
RollCall is a school bus management and duty-of-care service for schools and bus operators. Student tap-on and tap-off scans give parents and school staff real-time journey information. Families can use the parent app to track buses, report absences, request bus changes and make payments. Schools can use Smart Route, which works with verified stops to plan routes and reduce student transit times. Bus Guardian records a bus check when a driver or supervisor taps the control board at the back of the bus. The service includes live bus tracking, parent alerts, route optimization and student data import. It integrates with school systems including TASS, Sentral, Veracross, Compass, FACTS and Wonde, and supports Microsoft 365 and Google Workspace sign-in. Schools connect their own payment provider; RollCall says it takes no cut of payments. RollCall reports that its managed service supplies and runs devices and SIMs, and handles enrolment and support. It states that its security management system is certified to ISO/IEC 27001:2022, data is hosted in AWS Sydney and encrypted in transit, and security specialists conduct monthly penetration tests. RollCall reports serving more than 300 schools and bus operators with 99.9% platform uptime.
Who it suits
RollCall suits schools and bus operators that need to coordinate bus journeys, student duty-of-care checks and family communications. Its parent app also serves families who want bus tracking, absence and bus-change management, and payments in one place.
What it does well
- Tap-on and tap-off scans provide real-time journey information.
- Smart Route plans routes using verified stops.
- Bus Guardian records a bus check through a control-board tap.
- Integrations include TASS, Sentral, Veracross, Compass, FACTS and Wonde.
- Schools connect their own payment provider, with no cut taken by RollCall.
- Managed service covers devices, SIMs, enrolment and support.
What to know first
- School and operator pricing is tailored and available by request.
- The free parent app requires a school or bus operator subscription to RollCall.
Limits
The parent app is free to download and use, but a school or bus operator must subscribe to RollCall. School and operator pricing is tailored, with a quote or demo available on request.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| RollCall Parent App | Free for families whose school or bus operator subscribes · iOS and Android | Free |
| RollCall for schools and bus operators | Tailored pricing; request a quote or book a demo | On request |
| RollCall school and bus-operator platform | Tailored quote · Demo required | On request |
As rollcall.com.au lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the RollCall schools website.
- Request a quote or book a demo for the school or bus operator service.
- Arrange a RollCall subscription through the school or bus operator.
- Families can download the free parent app on iOS or Android.
- Connect the school's payment provider if families will make payments.
RollCall combines school-bus operations tools with real-time journey updates for families and school staff. Its strongest fit is a school or operator that wants student tracking, route planning and recorded bus checks alongside parent payments. The parent app is free, but it depends on an organization subscribing to the service.
Overview
Student tap-on and tap-off scans feed journey information to parents and school staff in real time, making RollCall more than a vehicle-location tool: it ties bus journeys to student boarding activity. Families can use the app to track buses, report absences, request bus changes and make payments. Schools connect their own payment provider, and RollCall says it takes no cut of payments.
For operations, Smart Route uses verified stops to plan routes and reduce student transit times. Bus Guardian adds a recorded check: a driver or supervisor taps a control board at the back of the bus. The required tap creates a clear operational step, but organizations need to decide whether that process suits their buses and staff routines.
Key features
- Journey tracking: Student tap-on and tap-off scans update families and staff in real time, while live bus tracking and parent alerts help keep journeys visible.
- Route planning: Smart Route uses verified stops to plan school bus routes and reduce transit times. This is useful for schools organizing student transport, rather than a substitute for a broader fleet-management assessment.
- Recorded bus checks: Bus Guardian requires a driver or supervisor to tap the rear control board. The check is recorded, with the tradeoff that it depends on a person completing the step.
- School systems and sign-in: Integrations include TASS, Sentral, Veracross, Compass, FACTS and Wonde, plus Microsoft 365 and Google Workspace sign-in. This may help schools working with those systems connect RollCall to existing processes.
- Managed service: RollCall says it supplies and runs devices and SIMs, as well as enrolment and support. That can suit organizations wanting operational assistance rather than managing those pieces themselves.
RollCall states that its information security management system is certified to ISO/IEC 27001:2022, that data is hosted in AWS Sydney and encrypted in transit between devices, apps and servers, and that security specialists perform monthly penetration tests while the service is continuously monitored. It reports serving more than 300 schools and bus operators, with 99.9% platform uptime.
Pricing
RollCall Parent App — free. The app is free to download and use on iOS and Android, but a school or bus operator must subscribe to RollCall. It is a family-facing companion, not a standalone way to enroll a school or bus service.
RollCall for schools and bus operators — custom pricing. Tailored pricing is available by requesting a quote or booking a demo. This is the relevant option for organizations needing student tracking, route planning, bus checks and the managed service; there is no published organization price to compare in advance.
Platforms
RollCall supports Android, iOS, web and an API. The parent app is specifically free to use on iOS and Android. A driver mobile app is also offered, alongside student data import through SIS synchronization.
Who it's for
RollCall is best suited to schools and bus operators that want student journey records to reach both families and staff, and value route planning and a recorded bus-check process in the same service. Its integrations, managed devices and SIMs, enrolment and support may also appeal to organizations that prefer a supported operational setup.
It is less suitable for families looking for a bus-tracking app independent of their school or operator, since organizational subscription is required. Organizations that need a firm software price before a demo or quote may also prefer to compare options with a published free tier or a different deployment model.
Pros and cons
- Pro: Tap-on and tap-off scans link student journeys to real-time updates for families and staff, giving tracking a student-level context.
- Pro: Route planning, recorded bus checks, parent tools and school-system integrations cover several parts of school transport operations.
- Pro: Families pay nothing for the parent app when their school or operator subscribes, and schools use their own payment provider without RollCall taking a cut.
- Con: The free app depends on an organizational subscription, so it is not independently useful to a family whose school or operator does not use RollCall.
- Con: Schools and operators must request a quote or book a demo to establish price, making upfront budget comparisons harder.
- Con: Bus Guardian depends on a driver or supervisor tapping the rear control board, adding a required action to the bus-check process.
Alternatives
For a broader comparison, browse School Bus Routing Software.
- RouteCabin is worth considering if a small operation can work within a defined free tier: it covers up to 15 passengers, one vehicle and two drivers, with live tracking, attendance, basic fee records and email support.
- BusPlan may suit organizations that want open-source, self-hosted software and do not need a hosted plan.
- AlphaRoute is another paid option with Android, iOS, web and API support; pricing is discussed through a demo.
- BusPlanner may be a fit for buyers comparing a paid option that also supports Windows and self-hosting; pricing is available upon request.
- HNH HTSTM is another paid option for Android, iOS and web.
- RouteBot is a paid option with a free plan and Android, iOS and web support.
- Busology Tech Routing & Scheduling is another paid Android, iOS and web option, with quotes depending on bus count and feature level.
- BusRight is a paid Android, iOS and web option whose pricing is discussed by demo for a fleet.
Verdict
Schools and bus operators should choose RollCall when they want real-time student journey information, route planning and recorded bus checks supported by managed devices and operational support. Its central advantage is bringing those transport workflows together with a free parent app; the main reason to look elsewhere is the need to request a quote before comparing organizational costs.
Verdict
Schools and bus operators should consider RollCall for real-time student journey information, route planning and recorded bus checks. Families can use its free parent app when their school or operator subscribes. Organizations seeking a listed school or operator price will need to request a quote or book a demo.
Questions
What does RollCall cost?
The RollCall Parent App is free. School and bus operator pricing is tailored and available by quote or demo.
Can families use the parent app for free?
Yes. It is free to download and use on iOS and Android, while the school or bus operator subscribes to RollCall.
Which platforms does RollCall support?
RollCall lists Android, iOS, web and API platforms.
Which school systems and sign-in services does it integrate with?
Listed integrations include TASS, Sentral, Veracross, Compass, FACTS, Wonde, Microsoft 365 sign-in and Google Workspace sign-in.
How do payments work?
Schools connect their own payment provider. RollCall says it takes no cut of payments.
Who provides RollCall?
RollCall is headquartered in South Melbourne, Victoria, Australia.
Facts from RollCall's own pages
- API integration setup
- Sentral integrations require API access, an API key or token, a base URL and nightly synchronisation after RollCall validation. · rollcall.freshdesk.com, 15 Oct 2026
- Bus Guardian
- Bus Guardian requires a driver or supervisor walk-check and records completion centrally to help ensure no child remains on a bus. · rollcall.com.au, 15 Oct 2026
- Cashless fares
- Parents can top up balances or buy term passes, while fares are linked to verified travel and RollCall takes no payment cut. · rollcall.com.au, 15 Oct 2026
- Company founded
- LinkedIn lists RollCall Safety Solutions as founded in 2015. · au.linkedin.com, 15 Oct 2026
- Company ownership
- LinkedIn classifies RollCall Safety Solutions as privately held. · au.linkedin.com, 15 Oct 2026
- Company size
- LinkedIn lists the company size as 11–50 employees. · au.linkedin.com, 15 Oct 2026
- Custom data API
- Custom Push Integration accepts student, parent and relationship data through JSON uploads or a configured API request. · rollcall.freshdesk.com, 15 Oct 2026
- Display Routes
- Schools can show live departure information on route-display screens. · rollcall.com.au, 15 Oct 2026
- Documentation
- The Freshdesk knowledge base lists administrator, driver-device, parent, integration, payment, SSO, Smart Route and release-note documentation. · rollcall.freshdesk.com, 15 Oct 2026
- Headquarters
- LinkedIn lists Melbourne as headquarters; the website gives 1/146-148 Thistlethwaite Street, South Melbourne, Victoria 3205. · au.linkedin.com, 15 Oct 2026
- Hosting
- Student data is processed and stored in AWS Sydney across multiple availability zones and is not replicated offshore, according to RollCall. · rollcall.com.au, 15 Oct 2026
- Hosting and encryption
- RollCall says data is hosted in AWS Sydney and encrypted in transit between devices, apps, and servers. · rollcall.com.au, 8 Oct 2026
- Identity controls
- RollCall supports SAML single sign-on, multi-factor authentication, role-based access and access logging. · rollcall.com.au, 15 Oct 2026
- Independent school handbook rating
- A 2024 Peregian Beach Community College transport handbook displayed the RollCall Parent app at 4.7 stars from 2.2K ratings and marked it free. · pbc.qld.edu.au, 15 Oct 2026
- Integrations
- Listed integrations include TASS, Sentral, Veracross, Compass, FACTS, Wonde, Stripe, Westpac PayWay, NAB, PayPal, Sticitt, Microsoft 365, Google Workspace, PIPs, PPC and MonitorWA. · rollcall.com.au, 15 Oct 2026
- Limit: absence workflow
- An Apple reviewer said recurring absences were unavailable and weekly absence entry was cumbersome for irregular riders. · apps.apple.com, 15 Oct 2026
- Limit: arrival estimates
- An Apple reviewer requested approximate bus times for stops; RollCall says it displays scheduled times instead of GPS countdown estimates. · apps.apple.com, 15 Oct 2026
- Limit: login and crashes
- Apple reviewers reported login failures, repeated reloads, crashes, timeouts and slow or glitchy performance after an update. · apps.apple.com, 15 Oct 2026
- Limit: recurring booking edits
- An Apple reviewer reported that recurring bookings could not be modified without deleting and recreating them. · apps.apple.com, 15 Oct 2026
- Live tracking
- The system shows buses on live maps and ties location data to individual student boarding and alighting scans. · rollcall.com.au, 15 Oct 2026
- Maker legal name
- The privacy policy identifies the provider as RollCall Safety Solutions Pty Ltd. · rollcall.com.au, 15 Oct 2026
- News: intake workflow
- A 1 September 2026 RollCall article described an embedded branded bus sign-up workflow that matches applications to student records and can auto-approve or route them for review. · rollcall.com.au, 15 Oct 2026
- News: parent-app relaunch
- RollCall announced a rebuilt Parent App on 4 August 2026 with redesigned navigation, faster performance and real-time synchronisation across driver, parent and admin apps. · rollcall.com.au, 15 Oct 2026
- Parent app
- Parents can follow buses, receive boarding and alighting alerts, book or change trips, report absences and pay fares. · rollcall.com.au, 15 Oct 2026
Where RollCall stands on Freedom251
- School Bus Routing Software#1 of 24