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Riverbed SaaS Accelerator
What Riverbed SaaS Accelerator is
Riverbed SaaS Accelerator is a cloud-delivered service for accelerating and measuring the performance of third-party enterprise SaaS applications. SaaS Accelerator Manager configures service clusters and client-side Riverbed appliances that route SaaS traffic through them. Riverbed manages the public cloud clusters, so customers do not need a separate cloud account for those clusters. Supported applications include Box, Microsoft Office 365, Teams and Stream, Microsoft Dynamics CRM, Salesforce, ServiceNow, and Veeva. Teams and Stream acceleration requires no additional agent or appliance. A cloud management console provides configuration and usage metrics. The service works with Riverbed SteelHead, SteelFusion Edge, and Client Accelerator endpoints; Client Accelerator is for Windows and macOS. Riverbed says data is encrypted at rest with AES-256 or higher and in transit within its domain with TLS 1.2. Cluster communications with client SteelHeads use TLS 1.2 and peering certificates for mutual authentication. Customers can enable multifactor authentication through SaaS Accelerator Manager. The service uses a hybrid deployment model and pricing is available on request.
Who it suits
The service is designed for organizations routing SaaS traffic through customer branch appliances or Client Accelerator endpoints, with configuration managed in SaaS Accelerator Manager.
What it does well
- Riverbed manages the public cloud service clusters.
- Supports a range of enterprise SaaS applications.
- Teams and Stream need no additional agent or appliance.
- Provides configuration and usage metrics.
- Supports optional multifactor authentication.
What to know first
- Requires an additional license on SaaS Accelerator Manager.
- SteelHead CX 3080 requires Standard tier or higher.
- Pricing is available on request.
- Riverbed recommends placing each cluster in the SaaS application's region.
Limits
SaaS Accelerator requires an additional license on SaaS Accelerator Manager; SteelHead CX 3080 requires Standard tier or higher. Licensing lists per-application user ranges of 200 to 50,000 for most supported applications and 400 to 100,000 for Box. Each AppUnit includes 0.3 GiB of egress data, and a cluster supports up to 500,000 connections; each SAM organization can deploy one cluster per SaaS application.
Getting started
- Visit Riverbed’s SaaS Accelerator page
- Request pricing
- Install the required additional license on SaaS Accelerator Manager
- Configure service clusters and client endpoints in SaaS Accelerator Manager
- Deploy each service cluster in the same region as its SaaS application servers for best performance
- Enable multifactor authentication in SaaS Accelerator Manager if desired
Verdict
SaaS Accelerator combines cloud-managed clusters with Riverbed endpoints to accelerate supported SaaS traffic. Organizations should check licensing and cluster placement requirements before choosing it.
Questions
How much does Riverbed SaaS Accelerator cost?
It is paid, with pricing available on request.
Which applications does it support?
The listed applications are Box, Microsoft Office 365, Teams and Stream, Microsoft Dynamics CRM, Salesforce, ServiceNow and Veeva.
What endpoints and platforms does it work with?
It works with Riverbed SteelHead, SteelFusion Edge and Client Accelerator endpoints. Client Accelerator is described for Windows and macOS, and the service lists macOS, web and Windows platforms.
Does SaaS Accelerator require a license?
Yes. An additional license must be installed on SaaS Accelerator Manager. SteelHead CX 3080 requires Standard tier or higher.
Can customers enable multifactor authentication?
Yes. Customers sign in with a user ID and password and can configure multifactor authentication through SaaS Accelerator Manager.
Where is Riverbed based?
Riverbed is based in California, United States, and was founded in 2002.
Facts from Riverbed SaaS Accelerator's own pages
- Access controls
- Customers may enable MFA in SaaS Accelerator Manager, and Riverbed support personnel can access a customer environment only after the customer grants permission through the support access setting. · riverbed.com, 7 Oct 2026
- Account security
- Customers authenticate with a user ID and password and can elect to configure multifactor authentication through SaaS Accelerator Manager. · riverbed.com, 7 Oct 2026
- Analytics
- The cloud management console provides access to configuration and usage metrics for SaaS Accelerator components. · riverbed.com, 7 Oct 2026
- Application coverage
- The documentation lists Box, Microsoft Office 365, Salesforce, ServiceNow, and Veeva among supported SaaS applications. · support.riverbed.com, 7 Oct 2026
- Client compatibility
- The service works with Riverbed SteelHead, SteelFusion Edge, and Client Accelerator endpoints; Teams and Stream require no additional agent or appliance. · support.riverbed.com, 7 Oct 2026
- Client platforms
- Riverbed describes Client Accelerator as a client application for Windows and macOS. · riverbed.com, 7 Oct 2026
- Cloud management
- Riverbed configures and manages the public cloud service clusters, so customers do not need their own cloud account for them. · support.riverbed.com, 7 Oct 2026
- Cluster limits
- A service cluster can handle at most 500,000 connections, and each SAM organization can deploy one cluster per SaaS application. · support.riverbed.com, 7 Oct 2026
- Data allowance
- Each AppUnit includes 0.3 GiB of egress data, pooled across applications and users, with monthly carryovers through the subscription term. · support.riverbed.com, 7 Oct 2026
- Deployment guidance
- Riverbed recommends deploying each SaaS service cluster in the same region as the SaaS application servers for best performance. · support.riverbed.com, 7 Oct 2026
- Founded
- 2002 · support.riverbed.com, 28 Sept 2026
- Headquarters
- California, United States · support.riverbed.com, 28 Sept 2026
- How it works
- SaaS Accelerator Manager configures the service clusters and client side Riverbed appliances that route SaaS traffic through them. · support.riverbed.com, 7 Oct 2026
- Integrations
- The security overview says Teams and Stream video acceleration can use Kollective Technology’s enterprise content delivery network to optimize content delivery. · riverbed.com, 7 Oct 2026
- Intended users
- The product is designed for organizations accelerating SaaS traffic through customer branch appliances or Client Accelerator endpoints, with configuration managed through SaaS Accelerator Manager. · support.riverbed.com, 7 Oct 2026
- Licensing
- SaaS Accelerator requires an additional license installed on SaaS Accelerator Manager; SteelHead CX 3080 requires Standard tier or higher. · support.riverbed.com, 7 Oct 2026
- Licensing limits
- The licensing guide lists per-application user ranges from 200 to 50,000 for most supported applications and 400 to 100,000 for Box. · support.riverbed.com, 7 Oct 2026
- Management
- SaaS Accelerator Manager provides configuration and management for acceleration, client appliances, and SaaS service clusters. · support.riverbed.com, 7 Oct 2026
- Mutual authentication
- Communication between service clusters and client SteelHeads uses TLS 1.2 with peering certificates for mutual authentication. · riverbed.com, 7 Oct 2026
- Purpose
- SaaS Accelerator is a cloud delivered service for accelerating and measuring the performance of third party enterprise SaaS applications. · riverbed.com, 7 Oct 2026
- Security
- The security overview states that data is encrypted at rest with AES-256 or higher and in transit within Riverbed’s domain with TLS 1.2. · riverbed.com, 7 Oct 2026
- Support
- Riverbed’s support page provides links to submit a case, email support, and phone support. · support.riverbed.com, 7 Oct 2026
- Supported applications
- The guide lists Box, Microsoft Office 365, Teams and Stream video, Microsoft Dynamics CRM, Salesforce, ServiceNow, and Veeva as supported applications. · support.riverbed.com, 7 Oct 2026
- Teams and Stream
- For Microsoft Teams and Microsoft Stream, SaaS Accelerator requires no additional agent or appliance. · support.riverbed.com, 7 Oct 2026
Where Riverbed SaaS Accelerator stands on Freedom251
- WAN Optimization Software#15 of 19