Freedom251 › Review Management Software
ReviewSense
What ReviewSense is
ReviewSense is an AI review management service for monitoring customer feedback, analyzing it, and preparing or sending replies across platforms. Its AI identifies sentiment and topics, and flags toxic or spam content. It can draft contextual responses for users to edit and approve, or automatically reply to positive reviews; drafts can also go through a manual approval queue. The service tracks sentiment trends, response rates, and review velocity, with alerts for negative-review spikes and possible crises. ReviewSense says it supports more than 50 languages and can recognize and mirror a reviewer's language and script. Connections include Google, Yelp, Facebook, TripAdvisor, and more than 50 review platforms. It is available on the web and through an API, with review requests, response automation, sentiment analysis, and multi-location support. Plans are billed annually: Starter is $11.25 a month, Pro is $33.75 a month, and Enterprise is $82.50 a month. A 7-day trial is available, but there is no free plan.
Who it suits
Starter is described for small businesses, Pro for growing businesses, and Enterprise for agencies and multi-location businesses. It may suit teams that need to manage reviews across multiple locations and platforms.
What it does well
- Analyzes sentiment, topics, toxic content, and spam.
- Supports more than 50 languages.
- Offers automatic replies or manual draft approval.
- Tracks review trends and alerts on negative spikes.
- Connects to more than 50 review platforms.
What to know first
- No free plan is listed.
- Starter allows 50 AI responses per month.
- Starter is limited to two locations total.
Limits
Starter allows 50 AI responses per month, one location per platform, two locations total, basic analytics, and one user. Pro allows 300 AI responses monthly and six locations total; Enterprise removes response and location limits.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | $135.00 per year (= $11.25/month, billed annually) · 50 AI responses/month · 1 location per platform · Max 2 locations total · Basic analytics · Email support · Single user only | $135 a year |
| Pro | $405.00 per year (= $33.75/month, billed annually) · 300 AI responses/month · 3 locations per platform · Max 6 locations total · Team collaboration · Priority support | $405 a year |
| Enterprise | $990.00 per year (= $82.50/month, billed annually) · Unlimited AI responses · Unlimited locations · Team collaboration · All platforms plus priority new platforms · 24-hour response guarantee · Dedicated account manager | $990 a year |
As reviewsense.ai lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Open the ReviewSense website
- Start the seven-day trial
- Choose Starter, Pro, or Enterprise annual billing
- Connect supported review platforms such as Google, Yelp, Facebook, or TripAdvisor
- Set automatic positive-review replies or route drafts for approval
- Use the web app or API
Verdict
ReviewSense combines review monitoring, response workflows, analytics, and multi-location support in web and API access. Its paid plans differ in response volume, location limits, and team features, with a 7-day trial available.
Questions
How much does ReviewSense cost?
Annual billing starts at $11.25 a month for Starter. Pro is $33.75 USD monthly and Enterprise is $82.50 USD monthly.
Is there a free plan or trial?
There is no free plan, but a seven-day trial is available.
Which review platforms are supported?
ReviewSense connects Google, Yelp, Facebook, TripAdvisor, and more than 50 review platforms.
Can replies be automated?
Yes. Positive reviews can receive automatic replies, while other AI drafts can go through manual approval before publishing.
How many locations does each plan support?
Starter allows up to two total locations, Pro up to six, and Enterprise offers unlimited locations.
Facts from ReviewSense's own pages
- AI analysis
- The product analyzes sentiment, extracts topics, and flags toxic or spam content. · reviewsense.ai, 30 Sept 2026
- AI data use
- The privacy policy says personal or customer data is not used to train third-party AI models; anonymized and aggregated data may be used to improve ReviewSense's AI. · reviewsense.ai, 30 Sept 2026
- AI replies
- The AI generates contextual, on-brand response drafts that users can edit, approve, and publish. · reviewsense.ai, 30 Sept 2026
- Analytics and alerts
- The product tracks sentiment trends, response rates, and review velocity, and alerts users to negative review spikes and potential crises. · reviewsense.ai, 30 Sept 2026
- Broader platform integrations
- The customer review management page says ReviewSense connects Google, Yelp, Facebook, TripAdvisor, and more than 50 review platforms. · reviewsense.ai, 30 Sept 2026
- Free plan
- No · reviewsense.ai, 20 Sept 2026
- Intended customers
- The pricing page describes Starter for small businesses, Pro for growing businesses, and Enterprise for agencies and multi-location businesses. · reviewsense.ai, 30 Sept 2026
- Languages
- The homepage states that ReviewSense supports more than 50 languages and can detect and mirror the reviewer's language and script. · reviewsense.ai, 30 Sept 2026
- Location limit
- 2 · reviewsense.ai, 20 Sept 2026
- Privacy and registration
- ReviewSense.ai Ltd says it is registered with the UK Information Commissioner's Office and processes personal data under UK GDPR, the Data Protection Act 2018, and PECR. · reviewsense.ai, 30 Sept 2026
- Purpose
- ReviewSense describes itself as AI-powered software for monitoring, managing, analyzing, and responding to customer reviews across platforms. · reviewsense.ai, 30 Sept 2026
- Review sources
- The homepage says reviews can be connected from Google Business Profile, Facebook, the App Store, and Google Play. · reviewsense.ai, 30 Sept 2026
- Security
- The privacy policy lists TLS/HTTPS encryption in transit, encryption at rest, access controls, regular security assessments, backups, and incident response procedures. · reviewsense.ai, 30 Sept 2026
- Paid from
- 11.25 · reviewsense.ai, 20 Sept 2026
- Support
- The contact page says the team typically responds within 24 hours; the pricing page lists email support on Starter and priority support on Pro. · reviewsense.ai, 30 Sept 2026
- Workflow
- Users can set automatic replies for positive reviews or route AI drafts to a manual approval queue. · reviewsense.ai, 30 Sept 2026
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