Freedom251 › Customer Lifetime Value Software
Retina AI

What Retina AI is
Retina AI is a paid web platform that predicts customer lifetime value (CLV) to support business decisions. Its models can estimate CLV at or before a prospect’s first transaction, with possible outputs including predictions up to 15 years, lapse probability and date, persona, likely next transaction and typical order value. Retina Personas uses CLV and product features to identify and segment high-value customers. Retina Focus connects Shopify data to Facebook and shows predictive CLV at ad-set and campaign levels in Facebook Ads Platform. The company also lists integrations with ad, social media, communication and email platforms, as well as Facebook lookalike audiences and Slack data updates. Shopify, mParticle and Segment are listed as customer-data connections. Retina recommends repeat-purchase businesses have 10,000 repeat purchases, at least 18 months of data and customer identity resolution. Early scores for every customer typically arrive within a month of a project starting. Pricing depends on customer count, scoring frequency and commitment length; no integration or upfront fee is listed. Retina AI says it does not share, sell or distribute customer data. The company is based in Santa Monica, California.
Who it suits
Retina AI is aimed at businesses that want to predict customer value, identify high-value customer groups or use CLV in campaign planning. Its stated data recommendations make it a closer fit for businesses with repeat purchases and customer identity resolution.
What it does well
- Can estimate CLV before a first transaction.
- Outputs can include lapse probability and likely next transaction.
- Retina Focus connects Shopify data to Facebook.
- Early scores typically arrive within a month.
What to know first
- Paid product with no listed price.
- Recommended data profile includes 10,000 repeat purchases.
- Recommends at least 18 months of data.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Retina AI platform | Pricing depends on customer count · scoring frequency · commitment length · no integration or upfront fee | On request |
As retina.ai lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://retina.ai/.
- Use the web platform for business services.
- Arrange customer-data transfer through a listed connection such as Shopify, mParticle, or Segment.
- Discuss customer count, scoring frequency, and commitment length for pricing.
- Begin a project; early CLV scores for every customer typically arrive within a month.
Verdict
Retina AI combines CLV predictions with segmentation and campaign-related capabilities. Its pricing depends on customer count, scoring frequency and commitment length, so prospective customers need to request details.
Questions
How much does Retina AI cost?
The service is paid. Pricing depends on customer count, scoring frequency, and commitment length; no integration or upfront fee is listed.
What can Retina AI predict?
Possible outputs include CLV forecasts up to 15 years, lapse probability and date, persona, likely next transaction, and typical order value.
Which platforms and integrations are listed?
Web is the listed platform. Retina lists Shopify, mParticle, Segment, and integrations with ad, social media, communication, and email platforms; it also describes Facebook lookalike audiences and Slack data updates.
What kind of customer data does Retina recommend?
Retina says it works best with repeat-purchase businesses and recommends 10,000 repeat purchases, at least 18 months of data, and customer identity resolution.
How does Retina handle customer data?
Retina says it does not share, sell, or distribute customer data. It supports SFTP transfer with username and password or public key authentication.
Who makes Retina AI?
The site identifies the company as Retina AI Inc., based in Santa Monica, California.
Facts from Retina AI's own pages
- Additional services
- After model development, customers can opt for training modules, strategy sessions, and Quality of Customers reports. · retina.ai, 9 Oct 2026
- Business audience
- Retina describes its services as designed for businesses and not for personal or household use. · retina.ai, 9 Oct 2026
- Campaign optimization
- Retina Focus connects Shopify data to Facebook and displays predictive CLV at the ad-set and campaign levels in Facebook Ads Platform. · retina.ai, 9 Oct 2026
- Company
- The site identifies the company as Retina AI Inc. and lists its address in Santa Monica, California. · retina.ai, 9 Oct 2026
- Data connections
- The company lists Shopify, mParticle, and Segment integrations for transferring customer data. · retina.ai, 9 Oct 2026
- Data handling
- Retina says it does not share, sell, or distribute customer data. · retina.ai, 9 Oct 2026
- Delivery timing
- Customers typically receive early CLV scores for every customer within a month of starting a project. · retina.ai, 9 Oct 2026
- Headquarters
- Santa Monica, California, United States · retina.ai, 28 Sept 2026
- Ideal data profile
- Retina says it works best with businesses whose customers make repeat purchases and recommends having 10,000 repeat purchases, at least 18 months of data, and customer identity resolution. · retina.ai, 9 Oct 2026
- Integrations
- Retina says it integrates with ad, social media, communication, and email platforms, can create Facebook lookalike audiences, and can send data updates via Slack. · retina.ai, 9 Oct 2026
- Model outputs
- Possible outputs include CLV predictions up to 15 years, lapse probability, persona, likely next transaction, typical order value, and predicted lapse date. · retina.ai, 9 Oct 2026
- Predictive CLV
- Its models can predict customer lifetime value at or before a prospect’s first transaction. · retina.ai, 9 Oct 2026
- Purpose
- Retina AI predicts customer lifetime value to help businesses make more profitable decisions. · retina.ai, 9 Oct 2026
- Segmentation
- Retina Personas uses customer lifetime value and product features to help identify and segment high-value customers. · retina.ai, 9 Oct 2026
- Support
- The company lists [email protected] for questions about its privacy policy and practices. · retina.ai, 9 Oct 2026
- Transfer security
- Retina supports SFTP file transfer using username and password or public key authentication. · retina.ai, 9 Oct 2026
Where Retina AI stands on Freedom251
- Customer Lifetime Value Software#36 of 37