Freedom251 › Customer Lifetime Value Software
HAM

What HAM is
HAM is an analytics platform for subscription brands that want to understand subscriber retention, churn, and growth. It provides cohort analysis, customer segmentation, and profitability metrics, with real-time data refresh. Teams can create dashboards by describing what they want in plain English, then edit, save, and share the resulting dashboard. HAM says its custom dashboards include more than 70 charts and segments based on attributes such as product, activation date, discount code, and order tags. Custom segments can help investigate churn patterns, including drop-offs associated with order number or shipping delays. The platform tracks product additions and removals, including bundles, to support cross-sell analysis and average order value growth. It can surface trends and anomalies, and teams can compare cohort outcomes while testing retention initiatives. HAM says it preserves retention, churn, and lifetime value history through platform migrations, including visibility into cohorts from 12 or more months earlier. Users can connect to Claude to ask natural-language questions about subscription data and analyze it in real time. Listed integrations include subscription, marketing, advertising, and customer feedback services. HAM is headquartered in Dover, Delaware, United States, and its pricing is on request.
Who it suits
HAM is aimed at subscription businesses and teams focused on retention, data, growth, operations, lifecycle marketing, or executive decisions. It suits groups that need cohort and churn analysis, configurable dashboards, or a record of customer value across platform migrations.
What it does well
- Provides cohort analysis, segmentation, and profitability metrics.
- Dashboards can be created from plain-English descriptions.
- Custom dashboards include more than 70 charts and segments.
- Data refresh is real-time.
- Preserves cohort history through platform migrations.
- Lists integrations including Klaviyo, Meta, and Google Ads.
What to know first
- Pricing is available on request.
- Some sensitive data requires written authorization before submission.
Getting started
- Visit the HAM website.
- Contact [email protected] for information or support.
- Review the listed integrations for services your team uses.
- Connect to Claude if you want natural-language questions and analysis of subscription data.
- Describe a dashboard in plain English, then edit, save, and share it.
Verdict
Choose HAM if your subscription business needs real-time retention and cohort analysis, flexible dashboards, or visibility into customer history through a platform migration. Look elsewhere if you need published pricing or must submit sensitive data that HAM’s terms prohibit without written authorization.
Questions
How much does HAM cost?
HAM is paid, and pricing is on request.
Who is HAM for?
HAM presents itself for subscription businesses and describes use by retention, data, growth, operations, lifecycle, and executive teams.
Can HAM connect to Claude?
Yes. HAM says it can connect to Claude for natural-language questions and real-time analysis of subscription data.
Which services does HAM integrate with?
Listed integrations include Skio, Recharge, Stay, Ordergroove, Klaviyo, Meta, Google Ads, Rivo, Attentive, Gorgias, Okendo, Yotpo, and Loop.
What data does HAM prohibit submitting without written authorization?
Its terms prohibit submitting protected health information, payment card or banking details, children’s data, government identifiers, and specified sensitive personal data without written authorization.
Does HAM train external AI models on customer data?
HAM says it does not use customer content or personal data to train public or external AI models.
Facts from HAM's own pages
- AI analysis
- HAM can connect to Claude for natural language questions and analysis of subscription data in real time. · goham.io, 9 Oct 2026
- AI assistant
- HAM connects to Claude Desktop and Claude Code through its MCP for natural-language questions about subscription data. · goham.io, 9 Oct 2026
- AI data use
- HAM says it does not use customer content or personal data to train public or external AI models. · goham.io, 9 Oct 2026
- Audience
- HAM presents itself for subscription businesses and describes use by retention, data, growth, operations, lifecycle, and executive teams. · goham.io, 9 Oct 2026
- Customer data and AI
- HAM's privacy policy says it does not use Customer Content or personal data to train public or external AI models. · goham.io, 9 Oct 2026
- Dashboard charts
- HAM says its custom dashboards include more than 70 charts and segments for attributes such as product, activation date, discount code, and order tags. · goham.io, 9 Oct 2026
- Dashboards
- Users can describe a dashboard in plain English, then edit, save, and share the generated dashboard. · goham.io, 9 Oct 2026
- Headquarters
- Dover, Delaware, United States · goham.io, 28 Sept 2026
- Integrations
- The site lists Skio, Recharge, Stay, Ordergroove, Klaviyo, Meta, Google Ads, Rivo, Attentive, Gorgias, Okendo, Yotpo, and Loop among its integrations. · goham.io, 9 Oct 2026
- Intended users
- HAM describes features for retention, data, growth, operations, lifecycle, and executive teams at subscription brands. · goham.io, 9 Oct 2026
- Migration history
- HAM says it preserves retention, churn, and lifetime value history through platform migrations, including visibility into cohorts from 12 or more months earlier. · goham.io, 9 Oct 2026
- Monitoring and experiments
- HAM says it can surface trends and anomalies and compare cohort outcomes for retention tests before a full rollout. · goham.io, 9 Oct 2026
- Monitoring and testing
- HAM says it can surface trends and anomalies, and lets teams compare cohort outcomes when testing retention initiatives. · goham.io, 9 Oct 2026
- Pricing availability
- The site directs prospective customers to book a demo and does not state a price on the opened homepage. · goham.io, 9 Oct 2026
- Purpose
- HAM describes itself as an analytics platform built for subscription brands to understand subscriber retention, churn, and growth. · goham.io, 9 Oct 2026
- Retention reporting
- HAM supports custom segments to investigate churn causes, including drop-offs associated with order number or shipping delays. · goham.io, 9 Oct 2026
- Security
- HAM's terms say it maintains internal security controls and commercially reasonable administrative, technical, and physical safeguards for the product and customer content. · goham.io, 9 Oct 2026
- Sensitive data limits
- HAM's terms prohibit submitting protected health information, payment card or banking details, children's data, government identifiers, and specified sensitive personal data without written authorization. · goham.io, 9 Oct 2026
- Subscriber value
- HAM tracks product additions and removals, including bundles, to support cross-sell analysis and average order value growth. · goham.io, 9 Oct 2026
- Support
- The terms say HAM provides technical support during the subscription period; the site lists [email protected] as its contact email. · goham.io, 9 Oct 2026
- Support contact
- HAM's privacy policy directs questions about automated processing to [email protected]. · goham.io, 9 Oct 2026
Where HAM stands on Freedom251
- Customer Lifetime Value Software#33 of 37
- Subscription Analytics Software#21 of 22
- Customer Analytics Software#25 of 25