No. 18 of 21 ·Runbook Automation Software

Rapid7 InsightConnect

Web · Linux · Self-hosted · API

Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely2 of 6 device platforms
DocumentedPlans, terms and facts published

Rapid7 InsightConnect is ranked #18 of 21 in runbook automation software on Freedom251. It runs on API, Linux, Self-hosted, Web. There is no free plan. A free trial is offered.

Rapid7 InsightConnect plans and pricing

All plans

Automation (InsightConnect) 30 day free trial Free 30 days · workflows in toolkits require an InsightConnect license docs.rapid7.com · 2 Oct 2026

Compared on runbook automation software

Playbook automation: Yes
Alert enrichment: Yes
Threat intel actions: Yes
Case management: Yes
Deployment model: hybrid
Published integrations: 300

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The record

Purpose: Automation (InsightConnect) is a SOAR solution for integrating technologies, people, and processes into automated security workflows.
Workflow builder: It provides out-of-the-box workflow templates, a no-code builder, and visibility into each workflow step.
Integrations: Rapid7 says InsightConnect has over 300 plugins with predefined actions and triggers for connecting tools, utilities, and public resources.
Use cases: Rapid7 describes workflows for phishing investigations, disabling Active Directory users, vulnerability remediation, and incident response.
Human oversight: Workflows can include manual actions and human authorization before automated actions are executed.
Deployment: Some workflows run entirely in Insight Cloud, while many require an Orchestrator server in the customer’s network or cloud environment.
Orchestrator requirements: The Orchestrator runs on a virtualized Ubuntu appliance or a dedicated RHEL host and requires Docker Community Edition for plugins.
Browser support: Rapid7 supports the latest stable versions of Mozilla Firefox and Google Chrome for InsightConnect.
Security and trust: Rapid7 describes its trust approach through security, availability, privacy, and transparency pillars.
SOAR capability positioning: Rapid7’s current SOAR page describes connecting tools, analyst oversight, automated enrichment, approvals, notifications, active response, and guided containment.
Workflow license limit: Rapid7 states that workflows in its listed InsightConnect toolkits require an InsightConnect license for use.
Support: Rapid7 lists a Product Support Portal and a product support phone number of +1-866-390-8113.
Audience: Rapid7’s documentation recommends its SOC success plan for InsightIDR users and its VM success plan for InsightVM users.

Where it ranks on Freedom251

Best Runbook Automation Software in 2026#18 of 21
Best SOAR Software in 2026#17 of 19

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Sources

docs.rapid7.com/insightconnect/· checked 2 Oct 2026
docs.rapid7.com/insightconnect/get-started-with-insight· checked 2 Oct 2026
docs.rapid7.com/insightconnect/system-and-network-requi· checked 2 Oct 2026
rapid7.com/trust/· checked 2 Oct 2026
rapid7.com/platform/security-orchestration-automat· checked 2 Oct 2026
docs.rapid7.com/insight/what-is-the-extension-library· checked 2 Oct 2026
rapid7.com/contact/· checked 2 Oct 2026