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Prisma Access

by Prisma Access

Free trial AndroidAPIiPhoneLinuxMacWeb+1

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Prisma Access's own site

What Prisma Access is

Prisma Access is a cloud-delivered security service for protecting users, applications, devices, and data across remote, branch, and other locations. It combines least-privilege access to private applications with web, SaaS, and network security controls, and is designed to reduce reliance on traditional VPNs. Its Secure Web Gateway protects against web threats, while CASB capabilities provide SaaS visibility, inline and API-based controls, and contextual policies for sensitive data. Firewall as a Service adds threat prevention, application control, and Zero Trust policies. Prisma Agent connects users to organizational networks, SaaS applications, and the internet while extending organizational security policies to their devices. It supports Windows, macOS, Linux, iOS, and Android, with requirements varying by operating system. Supported authentication options include SAML, TACACS+, RADIUS, LDAP, Kerberos, MFA, Cloud Identity Engine, and local database authentication. Administrators can manage Prisma Access through Panorama or Strata Cloud Manager, but must choose an interface before setup because it cannot be changed afterward. Insights APIs can retrieve data and monitor deployment health and performance. The service has a 99.999% uptime SLA, a 10 ms security-processing SLA, and a 35 ms SaaS-performance SLA. Pricing is on request, and there is no free plan.

Who it suits

Prisma Access suits organizations that need security controls for remote and branch users, private applications, SaaS, and internet access across Windows, macOS, Linux, iOS, and Android devices. It can also suit managed service providers considering monthly postpaid PayGo licensing, subject to the applicable user minimums.

What it does well

  • Combines private-app access, web security, CASB, and cloud firewall controls.
  • Prisma Agent supports Windows, macOS, Linux, iOS, and Android.
  • Supports multiple authentication services, including SAML, RADIUS, LDAP, and MFA.
  • Offers Insights APIs for deployment health and performance monitoring.
  • States a 99.999% uptime SLA.

What to know first

  • There is no free plan; pricing is available on request.
  • Prisma Agent deployment requires a Mobile User subscription and feature activation.
  • The management interface must be chosen before setup and cannot later be changed.
  • PayGo has minimums of 50 users for SASE SWG and 100 for SASE ENT.

Limits

There is no free plan. Prisma Agent deployment requires a Mobile User subscription and feature activation; managed service provider PayGo has minimums of 50 users for SASE SWG and 100 for SASE ENT.

Plans

PlanBilled and limitsPrice
Prisma AccessSecure Web Gateway · ZTNA · EnterpriseOn request

As paloaltonetworks.com lists them, read 21 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the Prisma Access website.
  2. Choose Panorama or Strata Cloud Manager as the management interface before setup.
  3. For Prisma Agent deployment, arrange a Mobile User subscription and have an account representative activate the agent feature.
  4. Select the applicable licensing route; managed service providers can consider monthly postpaid PayGo subject to its user minimums.
  5. Install Prisma Agent on a supported platform, following that platform's operating-system and version requirements.

Verdict

Choose Prisma Access if you need a cloud-delivered security service spanning remote and branch users, private apps, SaaS, web traffic, and network controls. Its broad authentication support and stated service-level commitments may also matter to organizations planning a managed deployment. Look elsewhere if you need a free plan, or if you cannot commit to a management interface before setup.

Questions

How much does Prisma Access cost?

Pricing is on request. Managed service providers can use PayGo, a monthly postpaid model based on provisioned capacity.

Is there a free plan?

No. Prisma Access is a paid product.

Which platforms does Prisma Access support?

Listed platforms are Android, iOS, Linux, macOS, and Windows, as well as API. Prisma Agent supports Windows, macOS, Linux, iOS, and Android, with requirements that vary by platform.

Which management options are available?

Prisma Access can be managed through Panorama or Strata Cloud Manager. The choice must be made before setup and cannot be changed afterward.

What authentication services can it use?

Supported options include Cloud Identity Engine, SAML, TACACS+, RADIUS, LDAP, Kerberos, MFA, and local database authentication.

Does Prisma Agent require a subscription?

Yes. Deployment with Prisma Agent requires a Mobile User subscription, and an account representative must activate the agent feature.

Facts from Prisma Access's own pages

Agent platforms
Prisma Agent supports Windows, macOS, Linux, iOS and Android, with operating-system and version requirements that vary by platform. · docs.paloaltonetworks.com, 4 Oct 2026
API automation
Panorama XML APIs can automate configuration, operational queries, reporting and job-status checks through browser, curl or CLI workflows. · docs.paloaltonetworks.com, 21 Oct 2026
APIs
Prisma Access Insights APIs can fetch data and monitor deployment health and performance. · paloaltonetworks.com, 4 Oct 2026
Authentication integrations
Supported authentication services include Cloud Identity Engine, SAML, TACACS+, RADIUS, LDAP, Kerberos, MFA and local database authentication. · docs.paloaltonetworks.com, 4 Oct 2026
Availability SLA
The product page advertises a 99.999% uptime service-level agreement. · paloaltonetworks.com, 21 Oct 2026
CASB
CASB features provide SaaS visibility, posture management, inline and API controls, and contextual data policies. · paloaltonetworks.com, 21 Oct 2026
Company
Palo Alto Networks lists its corporate headquarters at 3000 Tannery Way, Santa Clara, California, and says it was incorporated in 2005. · investors.paloaltonetworks.com, 4 Oct 2026
Company founded
Palo Alto Networks was founded in 2005. · www2.paloaltonetworks.com, 21 Oct 2026
Company headquarters
The corporate headquarters is at 3000 Tannery Way, Santa Clara, California. · paloaltonetworks.com, 21 Oct 2026
Company legal name
The maker is legally named Palo Alto Networks, Inc. · crunchbase.com, 21 Oct 2026
Company size
Palo Alto Networks reports more than 16,000 employees and more than 70,000 customers globally. · paloaltonetworks.com, 21 Oct 2026
Compatibility limitation
The compatibility matrix says AirWatch MDM HIP service integration is unsupported, although iOS and Android GlobalProtect MDM integration can enforce HIP policies. · docs.paloaltonetworks.com, 21 Oct 2026
Documentation depth
The documentation site includes release notes, activation, administration, integrations, incidents, alerts, translated guides and version-specific material from 3.2 through 6.2. · docs.paloaltonetworks.com, 21 Oct 2026
Firewall as a service
The cloud-native firewall service applies threat prevention, application control and Zero Trust policies across networks. · paloaltonetworks.com, 21 Oct 2026
Founded
2005 · paloaltonetworks.com, 23 Sept 2026
Funding and ownership
Crunchbase lists Palo Alto Networks as a public company with seven investors, including Northgate Capital and Icon Ventures. · crunchbase.com, 21 Oct 2026
Headquarters
Santa Clara, California, United States · paloaltonetworks.com, 23 Sept 2026
Integrations
Documented companion services include Strata Cloud Manager, Strata Logging Service, Cloud Identity Engine, Panorama, Prisma SD-WAN, SaaS Security, Remote Browser Isolation and ZTNA Connector. · docs.paloaltonetworks.com, 21 Oct 2026
Licensing
Prisma Access deployment with Prisma Agent requires a Mobile User subscription, and Palo Alto Networks says an account representative must activate the agent feature. · docs.paloaltonetworks.com, 4 Oct 2026
Limit: Android client complaints
Google Play reviewers report failed connection attempts, hangs, forced closes, persistent background operation and unreliable behavior in the GlobalProtect Android app. · play.google.com, 21 Oct 2026
Limit: iOS compatibility complaints
Apple reviewers report that some versions stopped connecting when servers required a newer client and that updates produced missing-parameter errors. · apps.apple.com, 21 Oct 2026
Limit: licensing complexity
An independent validated review cites complicated licensing and pricing plus a steep learning curve. · infotech.com, 21 Oct 2026
Limit: storage
An independent reviewer specifically flags storage limits as a product drawback. · infotech.com, 21 Oct 2026
Limit: support responsiveness
Gartner’s dislikes section identifies slow TAC or support response during P1 and critical incidents. · gartner.com, 21 Oct 2026

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