Freedom251 › Sales Gifting Software
Printfection
What Printfection is
Printfection manages branded merchandise from sourcing and purchasing through storage, fulfillment, and distribution. Customers can build multi-item swag kits and customize boxes, polybags, and tape. The service handles storage, shipping, customs, returns, and compliance, sending orders to individuals or locations. Reporting covers budgets, inventory, spending, and delivery tracking. Integrations include Salesforce, Zapier, Influitive, and Marketo, alongside API connections. A Chrome extension creates giveaway redemption URLs. Printfection says it has unified with Swag.com and is now Swag Pro. The platform is aimed at marketing, HR and people operations, customer success, and sales teams. Security statements include encryption, SSL, and physical, electronic, and procedural safeguards; the company also cites certification under the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks. Plans are month-to-month with annual discounts, while product, fulfillment, and shipping are additional costs. Pricing is on request, no free plan is offered, and a plan is required for platform, warehousing, and support use.
Who it suits
It suits marketing, HR, people operations, customer success, and sales teams coordinating branded merchandise. Organizations shipping globally or offering recipient choice can use its fulfillment and catalog options.
What it does well
- Manages sourcing, storage, shipping, and returns
- Creates customizable multi-item swag kits
- Provides budget, inventory, spend, and delivery reports
- Offers Salesforce, Zapier, Influitive, and Marketo integrations
- Supports API connections and giveaway redemption URLs
What to know first
- Pricing is available only on request
- No free plan is available
- Product, fulfillment, and shipping cost extra
- A plan is required for platform use
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard | month-to-month; annual discounts available · 5,000-piece storage · 20 SKUs · 100 users · free samples · dedicated customer success manager · standard kits · $25/month per additional SKU · shipping starts $5.99/order | On request |
| Custom Plans | contact sales · Customized features and budget | On request |
| Enterprise | month-to-month; annual discounts available · 15,000-piece storage · unlimited SKUs · unlimited users · unlimited free samples · VIP support · premium kits · company swag stores · custom services/reporting/integrations · API access · shipping starts $5.99/order | On request |
As printfection.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Verdict
Printfection covers the operational path from branded merchandise purchasing to delivery and reporting. Its integrations, fulfillment handling, and customizable kits support teams running distributed swag programs.
Facts from Printfection's own pages
- Acquisition news
- Custom Ink announced its acquisition of Printfection on January 6, 2022; financial terms were undisclosed and the founders continued leading the business. · customink.com, 15 Oct 2026
- API
- The public REST API uses HTTPS, JSON and Basic Authentication with an API key at the v2 endpoint. · printfection.github.io, 15 Oct 2026
- API documentation licence
- The Swagger documentation identifies an OpenAPI 3.0 specification under Apache 2.0. · printfection.github.io, 15 Oct 2026
- API limits
- API usage is limited to 1,000 requests per hour and pagination supports a maximum page size of 100. · printfection.github.io, 15 Oct 2026
- API scope
- The API supports Giveaway and Collection campaigns but does not directly place ordinary orders; giveaway orders require recipient submission and collection orders require account approval. · printfection.github.io, 15 Oct 2026
- Browser extension
- The Chrome extension generates giveaway redemption URLs. · printfection.com, 7 Oct 2026
- Chrome extension
- The Swag Pro Giveaway Link Generator creates one-time redemption URLs and keeps a history of generated links; its listing shows 113 users and no submitted ratings. · chromewebstore.google.com, 15 Oct 2026
- Company background
- The About page describes Printfection as born in Denver and now fully remote. · printfection.com, 7 Oct 2026
- Company profile
- LinkedIn lists Printfection as a privately held Denver software company founded in 2004 with 51–200 employees. · linkedin.com, 15 Oct 2026
- Current ownership
- The website footer identifies Printfection LLC as a Custom Ink company, while the About page says Printfection joined Swag.com to form Swag Pro. · printfection.com, 15 Oct 2026
- Current status
- Printfection says it is now Swag Pro after unifying with Swag.com. · printfection.com, 7 Oct 2026
- Fulfillment
- It stores swag, handles packing and shipping, provides tracking and ships to more than 200 countries. · printfection.com, 15 Oct 2026
- Giveaways
- Users can create branded giveaway links, let recipients select gifts and addresses, and track redemptions. · printfection.com, 15 Oct 2026
- Headquarters
- Denver, Colorado, United States · printfection.com, 28 Sept 2026
- Help center
- The help center redirects to Swag’s knowledge base, which lists how-to videos and articles covering merchandise, artwork, platform, integrations and international fulfillment. · help.printfection.com, 15 Oct 2026
- Independent company profile
- Inc. lists Printfection as founded in 2004 in Denver with 11–50 employees and recognizes it as an Inc. 5000 honoree in 2019, 2020 and 2021. · inc.com, 15 Oct 2026
- Integrations
- Named integrations include Salesforce, Zapier, Influitive, Marketo and a Chrome giveaway-link extension; Zapier connects to hundreds of third-party applications. · printfection.com, 15 Oct 2026
- Intended customers
- The site describes use by marketing, HR and people operations, customer success, and sales teams. · printfection.com, 7 Oct 2026
- Internal stores
- Internal storefronts let employees, customers or representatives request merchandise subject to approval and budgets. · printfection.com, 15 Oct 2026
- Kitting
- Custom kits can include branded boxes, filler and inserts for packaged unboxing experiences. · printfection.com, 15 Oct 2026
- Legal delivery limit
- Estimated delivery dates are not guaranteed, and physical-item discrepancies of up to 3% may occur without compensation under the service terms. · legal.printfection.com, 15 Oct 2026
- Limit: Capterra reporting and integrations
- Reviewers report limited report customization, a confusing dashboard, one-way Salesforce synchronization and occasional site slowness. · capterra.com, 15 Oct 2026
- Limit: pricing for small shipments
- Capterra and TrustRadius reviewers say monthly fees, item pricing or shipping can make small or one-off shipments uneconomical. · trustradius.com, 15 Oct 2026
- Open-source extensions
- Printfection links to open-source GitHub wrappers and apps, while the hosted swag platform itself is not presented as open source. · printfection.com, 15 Oct 2026
Where Printfection stands on Freedom251
- Sales Gifting Software#21 of 30