No. 13 of 23 ·AI LLM Observability Tools

Portkey

Web · Self-hosted · API · paid plans from $49/mo

Freedom report

Two barsScore 6.4

Free tierA free tier is on its own pricing page
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Portkey is ranked #13 of 23 in AI LLM observability tools on Freedom251. It runs on API, Self-hosted, Web. There is a free plan. Paid plans start at $49/mo.

Portkey plans and pricing

All plans

Developer Free Free Forever · 10k recorded logs/month · 3 days log retention · 30 days metrics retention · 3 prompt templates · community support portkey.ai · 29 Sept 2026

Production $49/mo $49/month 100k recorded logs/month · +$9 overages per additional 100k requests · 30 days log retention · 90 days metrics retention · production support portkey.ai · 29 Sept 2026

Enterprise Not published Custom Pricing 10 Mn Plus recorded logs/month · custom retention · private cloud deployment · VPC hosting · priority support portkey.ai · 29 Sept 2026

Compared on AI LLM observability tools

Free plan: Yes
Paid from: $49/mo
LLM trace capture: Yes
Token cost tracking: Yes
Output evaluations: Yes
Latency metrics: Yes
Failure tracking: Yes
Free-plan retention: 3 days

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The record

Product: Portkey describes itself as a production platform for managing, observing, and governing GenAI across teams.
Gateway: Its AI gateway provides a unified API to access models and providers across modalities.
Routing: The gateway supports configurable routing, failovers, retries, and load balancing across models.
Observability: Portkey offers logs, traces, feedback, metadata, filters, and alerts for AI activity.
Prompt management: Prompt management includes templates, a playground, API endpoints, versioning, and variables.
Integrations: The integrations catalog lists providers and platforms including OpenAI, Anthropic, Google Gemini, Azure, Amazon Bedrock, and Ollama.
Agent ecosystem: Documented integrations include agent frameworks such as CrewAI, LangChain, LangGraph, and the OpenAI Agents SDK.
Caching: Portkey says its gateway offers simple and semantic caching to reduce latency and save costs on repeat requests.
Guardrails: The Production plan includes LLM and partner guardrails, while Enterprise lists custom guardrail hooks and advanced evaluation templates.
Security: Security features include virtual provider keys, access controls, inbound IP and geographic rules, and sensitive-data redaction.
Compliance: The Enterprise plan lists SOC 2 Type 2, GDPR, and HIPAA under advanced compliance, along with custom BAAs and data isolation.
Deployment: Portkey lists self-hosted and local deployment options, and Enterprise offers private cloud deployment and VPC hosting.
Support: The Free plan lists community support, Production lists production support, and Enterprise lists dedicated onboarding and priority support.
Company: Portkey’s company information page lists San Francisco, California as its headquarters and March 2023 as its launch date.
Price from: $49/mo

Where it ranks on Freedom251

Best AI LLM Observability Tools in 2026#13 of 23

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Sources

portkey.ai· checked 29 Sept 2026
portkey.ai/features/ai-gateway· checked 29 Sept 2026
portkey.ai/pricing· checked 29 Sept 2026
portkey.ai/docs/integrations/ecosystem· checked 29 Sept 2026
portkey.ai/features/security-compliance· checked 29 Sept 2026
portkey.ai/portkey-ai-info-page· checked 29 Sept 2026