PolicyHero

What PolicyHero is

PolicyHero is a paid web platform that gives employees answers from their organisation’s HR policies. Teams upload and organise HR documents in one secure location, while its AI Knowledge Assistant responds using that policy material and includes citations to relevant sources. Questions that remain unanswered can be escalated to HR or a manager. The platform also maintains employee profiles, departments, and reporting structures, with CSV import and bulk employee management. Content analytics show which policies attract the most questions and where knowledge gaps occur. PolicyHero advertises employee access around the clock. Security features are described as SOC 2 aligned and include encryption at rest and in transit, full audit logging, and customer isolation in a multi-tenant setup. Pricing is personalised rather than listed, and the company invites organisations to request a demo. PolicyHero is intended to centralise policy information while helping HR teams identify recurring areas of confusion.

Who it suits

It suits organisations that want employees to search HR policies through a cited AI assistant and escalate unresolved questions. HR teams needing employee-directory tools and analytics on policy questions may also find it relevant.

Getting started

1. Open the PolicyHero website
2. Contact PolicyHero for personalised organisational pricing and a demo
3. Upload and organise HR documents in the secure workspace
4. Import employee information by CSV or use bulk employee management
5. Set up employee profiles, departments and reporting structures

Verdict

PolicyHero combines policy document management, cited AI answers, employee administration, escalation, and analytics in one web service. Organisations must contact the company for personalised pricing and a demo.