Freedom251 › Chiropractic Software
Platinum System
What Platinum System is
Platinum System is a cloud platform built specifically for chiropractic practices, combining nine connected modules for clinical records, practice management, CRM, patient services, payments, analytics, revenue cycle management, AI tools, and a Marketplace. Its EHR supports SOAP notes, exam findings, diagnoses, treatment plans, patient history, attachments, and outcome tracking. AI features include clinical scribing, posture and range-of-motion analysis, X-ray analysis, patient follow-ups, an AI receptionist, and code suggestions and claim scrubbing. The branded patient app supports booking, intake, secure clinic messaging, payments, care plans, and exercises on iOS, Android, and the web. The platform runs in a browser without local servers or installation, and updates are deployed automatically. Platinum states it is HIPAA compliant and SOC 2 certified, with encryption in transit and at rest and multi-factor authentication. Align costs $299 a month for one clinic. There is no free plan or self-serve trial; guided onboarding, data-migration help, and a live demo are offered.
Who it suits
It is designed for chiropractic practices that want clinical documentation, billing, scheduling, patient services, and related workflows in one platform. Align is listed for one clinic.
What it does well
- EHR supports SOAP notes and treatment plans
- Patient app runs on iOS, Android, and web
- Includes guided onboarding and data-migration help
- Browser access requires no servers or installation
- Every tier includes the support team
What to know first
- Built only for chiropractic practices
- No free plan or self-serve trial
- Align costs $299 a month
Limits
The Align plan is $299 a month and covers one clinic. Its listed features include EHR, charting and SOAP notes, scheduling, billing and payments, reporting and analytics, and AI posture, range-of-motion and X-ray integration.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Align | Monthly · EHR, charting & SOAP notes · scheduling, billing & payments · reporting & analytics · AI posture / ROM / X-ray integration · one clinic | $299 a month |
| Strengthen | Everything in Align · patient app & online intake · two-way SMS & email · review requests & campaigns · exercises (HEP) | On request |
| Enterprise | Everything in Thrive · multi-location management · custom onboarding & SLAs · dedicated support | On request |
| Thrive | Everything in Strengthen · lead management & pipelines · reputation, listings & local SEO · social media & referral engine · clinic automation | On request |
As platinumsystem.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.platinumsystem.com/.
- Book a free live demo; most demos run 30–45 minutes.
- Choose a plan, starting with Align at $299 a month for one clinic.
- Use the included guided onboarding and data-migration help.
- Access Platinum in a web browser on a device of your choice.
Verdict
Platinum System centers its records, patient app, and AI tools on chiropractic workflows. The listed Align plan is for one clinic, and prospective users can request a live demo instead of a self-serve trial.
Questions
How much does Platinum System cost?
Align costs $299 a month, billed monthly, for one clinic. Prices for Strengthen, Thrive and Enterprise are not provided here.
Is there a free plan or trial?
There is no free plan or self-serve trial. Platinum offers a free, no-obligation live demo, which most often runs 30–45 minutes.
Which platforms does Platinum System support?
The platform runs in a web browser on any device. Its patient app is available on iOS, Android and the web.
What does the patient app do?
It supports booking, intake, secure clinic messaging, payments, care plans and exercises.
What security credentials and protections does Platinum state?
Platinum states that it is HIPAA compliant and SOC 2 certified. It also describes encryption in transit and at rest and multi-factor authentication.
Does Platinum System connect to other products?
Its Marketplace offers third-party integrations, add-ons, specialized tools and custom extensions. The platform page does not name specific third-party products.
Facts from Platinum System's own pages
- AI tools
- Its AI tools include a clinical scribe, posture and range-of-motion analysis, X-ray analysis, patient follow-ups, an AI receptionist, and code suggestions and claim scrubbing. · platinumsystem.com, 30 Sept 2026
- Clinical records
- The EHR supports SOAP notes, exam findings, diagnosis management, treatment plans, patient history, attachments and outcome tracking. · platinumsystem.com, 30 Sept 2026
- Cloud access
- Platinum runs in a web browser on any device, requires no servers or installation, and deploys new features and security updates automatically. · platinumsystem.com, 30 Sept 2026
- Company history
- The company says it was founded in 1990 in Montreal, Canada, and has served chiropractic for more than 30 years. · platinumsystem.com, 30 Sept 2026
- Founded
- 1990 · platinumsystem.com, 28 Sept 2026
- Headquarters
- Montreal, Canada · platinumsystem.com, 28 Sept 2026
- Integrations
- The Marketplace offers third-party integrations, add-ons, specialized tools and custom extensions; the platform page does not name specific third-party products. · platinumsystem.com, 30 Sept 2026
- Intended users
- Platinum says it is built only for chiropractic practices, with documentation, billing, scheduling and AI designed around chiropractic encounters, codes and care plans. · platinumsystem.com, 30 Sept 2026
- Onboarding
- Guided onboarding and data-migration help are included with every tier, and the pricing page says there are no setup or implementation fees. · platinumsystem.com, 30 Sept 2026
- Patient app
- The branded patient app runs on iOS, Android and the web and supports booking, intake, secure clinic messaging, payments, care plans and exercises. · platinumsystem.com, 30 Sept 2026
- Payments
- The platform supports payment processing, recurring plans, reconciliation, revenue analytics, tokenization and dual pricing. · platinumsystem.com, 30 Sept 2026
- Product
- Platinum System is a cloud platform with nine connected modules for chiropractic practices, including EHR, practice management, CRM, patient app, analytics, payments, AI tools, revenue cycle management and a Marketplace. · platinumsystem.com, 30 Sept 2026
- Security
- Platinum states that it is HIPAA compliant and SOC 2 certified, with encryption in transit and at rest and multi-factor authentication. · platinumsystem.com, 30 Sept 2026
- Support
- Every tier includes the support team, while higher tiers add priority response and a dedicated manager. · platinumsystem.com, 30 Sept 2026
- Trial
- Platinum offers a free, no-obligation live demo instead of a self-serve trial; the FAQ says most demos run 30–45 minutes. · platinumsystem.com, 30 Sept 2026
Where Platinum System stands on Freedom251
- Chiropractic Software#9 of 15
- Chiropractic Practice Software#23 of 33