Freedom251 › Veterinary Appointment Scheduling Software
Planfy
What Planfy is
Planfy is an online booking and appointment service for businesses, available on the web, Android, and iOS. Customers can book around the clock through a business website, Facebook, Instagram, or Twitter, using real-time staff availability. Businesses manage staff schedules, services, and availability, while automated SMS and email reminders, confirmations, and change updates keep customers informed. The service also provides marketing tools, customer recall campaigns by email, SMS, or letter, and conversion tracking. Forms can store customer and appointment data and accept uploads such as scans and prescriptions. Planfy supports online and in-person payments, including deposits, plus video consultations scheduled from live availability. Optional Google Calendar syncing is available. The system supports more than 24 languages, uses Stripe for payment processing, and says it does not directly store card details. Plans include booking, staff-calendar, resource, and SMS-credit limits.
Who it suits
It suits businesses managing appointments, reminders, payments, recalls, forms, or video consultations across web and mobile channels. Different plans accommodate varying booking and staff-calendar volumes.
What it does well
- Bookings available through social channels
- Automated SMS and email reminders
- Supports deposits and online payments
- Video consultations use live availability
- Optional Google Calendar syncing
What to know first
- Paid service with no free plan
- Monthly SMS credits are limited by plan
- Additional SMS credits cost 0.07 USD each
- Data may be stored outside the EEA
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Solo | Excl. VAT · 250 online bookings · 1 staff calendar · 50 SMS credits · customer and reservation management · recalls · self-service widget · website/Facebook/Instagram bookings · Google Calendar sync · live chat | £17 a month |
| Team | Excl. VAT · 1,500 online bookings · 10 staff calendars · 250 SMS credits · 5 resources · advanced customer forms · online payments/deposits · reports · multi-level permissions · marketing tools · phone support | £37 a month |
| Ultimate | Excl. VAT · Unlimited online bookings · 50 staff calendars · 750 SMS credits · 50 resources · bespoke forms · system customization · dynamic pricing · removed Planfy badge · developer support · tailored mobile PWA | £97 a month |
As planfy.com lists them, read 19 Oct 2026. The maker's own page has the final word.
Verdict
Planfy combines booking, scheduling, communication, payment, and recall tools for service businesses. Monthly plans are Solo at 17.00 USD, Team at 37.00 USD, and Ultimate at 97.00 USD, each billed per month with different limits.
Facts from Planfy's own pages
- API status
- Planfy states that its official developer API is still in development and invites requirements by email. · planfy.com, 19 Oct 2026
- Apple app capabilities
- The iPhone listing describes a booking page, service schedules, advance-payment approval and Telegram notifications. · apps.apple.com, 19 Oct 2026
- Apple App Store rating
- 5.0 out of 5 from 2 ratings · apps.apple.com, 19 Oct 2026
- Appointment calendar
- Each staff member can have an individual calendar, with appointments added by selecting service, staff and time. · planfy.com, 19 Oct 2026
- Booking channels
- Businesses can accept bookings through their website, Facebook, Instagram, and Twitter. · planfy.com, 9 Oct 2026
- Capterra pricing status
- Capterra lists pricing as quote-based and says a free trial is unavailable. · capterra.com, 19 Oct 2026
- Company headquarters
- LinkedIn lists Helsinki as the headquarters and Erottajankatu 9 B, Helsinki 00130 as the primary location. · linkedin.com, 19 Oct 2026
- Company size
- LinkedIn lists the related Planify company as privately held with 2–10 employees. · linkedin.com, 19 Oct 2026
- Current status
- The public status page reports all systems operational and 100.0% uptime over the displayed 90-day period. · planfy.statuspage.io, 19 Oct 2026
- Customer recalls
- Businesses can send recall messages by email, SMS, and letter, and track campaign conversions. · planfy.com, 9 Oct 2026
- Custom forms
- Advanced forms can store customer and appointment data and upload files such as scans or prescriptions. · planfy.com, 19 Oct 2026
- Data storage
- The privacy policy lists DigitalOcean servers in London and Amazon AWS in Ireland, and says data may also be stored with third-party providers outside the EEA. · planfy.com, 9 Oct 2026
- Documentation
- The official guide library covers company setup, calendars, appointments, payments, booking policies, Facebook/Instagram bookings and Google Calendar. · planfy.com, 19 Oct 2026
- Forms
- Advanced forms can store customer and appointment data and accept uploaded files such as scans and prescriptions. · planfy.com, 9 Oct 2026
- Founded
- LinkedIn lists the related Planify company as founded in 2012. · linkedin.com, 19 Oct 2026
- Google Calendar integration
- Two-way Google Calendar synchronization anonymizes events imported from Google and normally takes 5–10 minutes. · planfy.com, 19 Oct 2026
- Industries
- The documentation names hair salons, opticians, photographers and pet groomers as example users. · planfy.com, 19 Oct 2026
- Integrations
- Planfy offers optional Google Calendar syncing for appointment data. · planfy.com, 9 Oct 2026
- Languages
- Planfy says its system has been translated into more than 24 languages. · planfy.com, 19 Oct 2026
- License
- The reviewed official pages do not state an open-source license. · planfy.com, 19 Oct 2026
- Limit: API availability
- A public official API is not yet available because Planfy describes it as in development. · planfy.com, 19 Oct 2026
- Limit: booking caps
- Solo and Team plans cap online bookings at 250 and 1,500 respectively; only Ultimate is unlimited. · planfy.com, 19 Oct 2026
- Limit: calendar caps
- Staff calendars are limited to 1 on Solo, 10 on Team and 50 on Ultimate. · planfy.com, 19 Oct 2026
- Limit: support complaints
- A Trustpilot reviewer complained that email, chat and phone support did not respond and reported login and Cloudflare access problems. · uk.trustpilot.com, 19 Oct 2026