PHAnetwork

What PHAnetwork is

PHAnetwork is a cloud-based management system for Public Housing Authorities, with tools for resident administration, property operations, and financial work. It covers tenant recertifications, unit inspections, work orders, HUD reporting, tenant accounting, and financials. Tenant management includes HUD/HIP and TRACS support, Massachusetts state reporting, document acquisition, direct deposits, and a tenant portal. The software supports Federal 50058 and 50059 (TRACS), State-aided Public Housing, and LITC programs.

Staff can schedule inspections, use templates on tablets, capture images, connect findings to work orders, and email reports to landlords. Work orders support configurable categories, preventative and routine maintenance, tablet entry, and charts and graphs. Accounts payable includes recurring entries, bank reconciliation, utility tracking, IRS 1099s, direct deposits, tenant deposits, and HAP payments. A Dropbox interface helps scan tenant documents and invoices, manage a document catalog, and archive worksheets. The maker describes individual accounts, role-based permissions, password requirements, lockout after three failed logins, and activity logs. It also lists continuous backups, full instant replication, secure certificates, and 24×7 availability. PHAnetwork was introduced in 2001 and is available on Android, iOS, and the web. Technical support responds through an integrated Help Desk.

Who it suits

PHAnetwork suits Public Housing Authorities that need one system for tenant records, recertifications, inspections, maintenance, HUD reporting, and accounting. Its listed program coverage and Massachusetts state reporting may be relevant to authorities managing those programs and requirements.

Limits

The monthly subscription amount depends on PHA size. The listed plan has no up-front costs.

Getting started

1. Open the PHAnetwork website.
2. Contact the maker about the monthly subscription for your PHA size.
3. Use the web, Android, or iOS platform.
4. Use the integrated Help Desk for technical support.

Verdict

Public Housing Authorities should consider PHAnetwork when they need tenant, inspection, maintenance, compliance, and financial workflows in one cloud-based system. Its subscription amount varies by PHA size, so authorities should confirm the applicable cost for their organization.