Freedom251 › Distribution Management Software
Pepper
What Pepper is
Pepper is an AI-powered revenue platform for independent food distributors, with customer ordering, sales, marketing, payments, and delivery tools. Storefront lets buyers browse customized order guides and products before checking out online. Order Agent converts voice, text, email, photo, and PDF orders into digital orders. Sales Hub provides prospecting, AI-generated order guides, upsell suggestions, churn signals, and account insights. Marketing Hub supports promotions, segmented campaigns, push notifications, in-app messages, and supplier-funded product placement. Finance Hub includes autopay, reminders and payment plans, pay-by-link, invoice reconciliation, and card, ACH, or check payments. Pepper says it offers more than 200 pre-built modules for over 50 food-distribution ERP systems, plus order tracking integrations with Omnitracs, Samsara, and GeoTab. Android, iOS, and web are supported. Security features include two-factor authentication, user permissions, encrypted payment processing, PCI DSS compliance, and stated SOC 2 compliance. Pricing is tailored by organization, available by request, and uses pay-for-performance pricing.
Who it suits
Pepper is designed for independent food distributors and their supplier relationships. It fits teams needing ordering, sales, marketing, finance, ERP connectivity, and delivery tracking across web and mobile.
What it does well
- Customer online storefront
- Orders from multiple channels
- Sales and marketing hubs
- Payment and collection tools
- ERP and route integrations
What to know first
- No free plan
- Pricing requires a request
- Pay-for-performance pricing model
Limits
Pepper lists one custom-quote plan with pricing tailored to the organization and a pay-for-performance model. The service says implementation launches can take a few weeks.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Custom quote | Pricing tailored to the organization’s needs · Pay-for-performance pricing | On request |
As usepepper.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Open Pepper on the web or install its Android or iOS app
- Request a custom quote for organization-specific pricing
- Work with Pepper’s implementation leads on setup
- Connect relevant ERP modules and route-tracking providers
- Use the account support team for onboarding, integration, launch, and operations
Verdict
Pepper brings distributor commerce, sales, marketing, finance, and delivery workflows together. Its integrations and mobile support suit distributors that need connected operations, while pricing is provided by custom quote.
Questions
How is Pepper priced?
Pricing is available by request, tailored to the organization’s needs, and uses pay-for-performance pricing.
Is there a free plan?
No. Pepper is listed as paid with a custom-quote plan.
Which platforms support Pepper?
Pepper supports Android, iOS, and web.
What ERP integrations are available?
Pepper says it offers more than 200 pre-built modules for over 50 ERP systems used in food distribution.
Which route providers connect to order tracking?
Pepper names Omnitracs, Samsara, and GeoTab as route-tracking integrations.
What payment methods can Finance Hub handle?
Finance Hub supports cards, ACH, and checks, along with autopay, reminders and plans, pay-by-link, and invoice reconciliation.
Facts from Pepper's own pages
- ERP integrations
- Pepper says it has a library of 200+ pre-built integration modules for 50+ ERP systems used in food distribution. · usepepper.com, 9 Oct 2026
- Implementation
- Pepper says implementation leads guide setup and that launches can take a few weeks. · usepepper.com, 9 Oct 2026
- Intended customers
- Pepper’s stated audience is independent food distributors, with products for distributor operations and supplier collaboration. · usepepper.com, 9 Oct 2026
- Marketing tools
- Marketing Hub supports promotions, segmented campaigns, push notifications, in-app messages, and supplier-funded product placement. · usepepper.com, 9 Oct 2026
- Order automation
- Order Agent converts orders received by voice, text, email, photo, and PDF into digital orders in Pepper. · usepepper.com, 9 Oct 2026
- Payments and collections
- Finance Hub offers autopay, payment reminders and plans, pay-by-link, invoice reconciliation, and payment options including cards, ACH, and checks. · usepepper.com, 9 Oct 2026
- Routing integrations
- Pepper says its order tracking feature integrates with route tracking providers including Omnitracs, Samsara, and GeoTab. · usepepper.com, 9 Oct 2026
- Sales tools
- Sales Hub offers prospecting tools, AI-generated order guides, upsell suggestions, churn signals, and account insights for sales reps. · usepepper.com, 9 Oct 2026
- Security
- Pepper’s security page describes two-factor authentication, user-level permissions, and PCI DSS compliance with encrypted payment processing. · usepepper.com, 9 Oct 2026
- SOC 2
- The homepage states that Pepper is SOC 2 compliant. · usepepper.com, 9 Oct 2026
- Storefront
- Storefront lets customers browse customized order guides and products, then place orders through an online checkout. · usepepper.com, 9 Oct 2026
- Support
- Pepper provides a North America-based account support team for onboarding, integration, launch, and day-to-day operational support. · usepepper.com, 9 Oct 2026
- What it does
- Pepper describes itself as an AI-powered revenue platform for independent food distributors. · usepepper.com, 9 Oct 2026
Where Pepper stands on Freedom251
- Distribution Management Software#15 of 26