Freedom251 › Patch Management Software
PDQ Connect
What PDQ Connect is
PDQ Connect is a cloud-native, agent-based service for remotely managing Windows and macOS devices. IT teams can deploy software, automate patching, remediate vulnerabilities, run scripts, manage inventory, and access devices remotely. A device needs an internet connection and the Connect agent; PDQ says management does not require a VPN, Active Directory, or on-premises infrastructure. The Package Library includes packages for popular applications, and administrators can create custom packages. Plans are billed annually per device: Connect Basic is $12 a year, Connect Plus is $18 a year, and Connect Premium is $28 a year. All have a 100-device minimum. A 14-day trial covers up to 250 devices without a credit card, though some advanced automation and integration capabilities are limited during the initial trial. Listed integrations include Entra ID, Zapier, Jira, Freshservice, Freshdesk, HaloPSA, HaloITSM, Zendesk, ServiceNow, and the PDQ Public API. PDQ says data is encrypted at rest and in transit, multifactor authentication is enforced by default, and Connect is SOC 2 compliant. All plans include email support; Premium adds priority technical support.
Who it suits
PDQ Connect is aimed at IT teams managing remote or hybrid Windows and macOS device fleets, including distributed workforces. Its 100-device subscription minimum is worth noting for smaller deployments.
What it does well
- Remote management for Windows and macOS
- Supports software deployment, patching, and scripts
- 14-day trial covers up to 250 devices
- Email support is included on all plans
What to know first
- Paid subscriptions have a 100-device minimum
- Subscriptions are annual and renew automatically
- Some capabilities are limited during the trial
- Audit log retention ranges from 14 days to 12 months by plan
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Connect Basic | per device/year · 100 device minimum · volume discounts available | $12 a year |
| Connect Plus | per device/year · 100 device minimum · volume discounts available | $18 a year |
| Connect Premium | per device/year · 100 device minimum · volume discounts available | $28 a year |
As pdq.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
PDQ Connect combines remote device management with deployment, patching, and inventory capabilities for IT teams. The annual 100-device minimum and trial limits are important to weigh when planning a rollout.
Facts from PDQ Connect's own pages
- API
- The PDQ Connect REST-style API supports reading and searching device details and deploying software through HTTP requests. · connect.pdq.com, 9 Oct 2026
- Audit logs
- Audit log retention is 14 days on Basic, 30 days on Plus, and 12 months on Premium. · pdq.com, 9 Oct 2026
- Authentication
- Multifactor authentication is enforced by default, and organizations can use passwordless email, Google or Microsoft SSO, or an OIDC provider. · pdq.com, 9 Oct 2026
- Company
- PDQ says its founders established the company in 2001 to build tools that make sysadmins' work easier. · pdq.com, 9 Oct 2026
- Compliance
- PDQ states that it is SOC 2 compliant and undergoes routine audits. · pdq.com, 9 Oct 2026
- Core capabilities
- IT teams can use Connect to deploy software, automate patching, remediate vulnerabilities, run scripts, manage inventory, and access devices remotely. · pdq.com, 9 Oct 2026
- Encryption
- PDQ says Connect data is encrypted at rest and communications between the browser, console, agent, and PDQ servers are encrypted in transit using HTTPS/TLS. · pdq.com, 9 Oct 2026
- Founded
- 2001 · pdq.com, 28 Sept 2026
- Headquarters
- South Salt Lake, Utah, United States · pdq.com, 28 Sept 2026
- Integrations
- Listed integrations include Entra ID, Zapier, Jira, Freshservice, Freshdesk, HaloPSA, HaloITSM, Zendesk, ServiceNow, and the PDQ Public API. · pdq.com, 9 Oct 2026
- Intended users
- PDQ says Connect is built for IT teams managing remote or hybrid device fleets, including distributed workforces. · pdq.com, 9 Oct 2026
- Packages
- The Package Library provides packages for popular applications, and administrators can also create custom packages. · pdq.com, 9 Oct 2026
- Product
- PDQ Connect is a cloud-native, agent-based tool for remotely managing Windows and macOS devices. · pdq.com, 9 Oct 2026
- Purchase minimum
- Paid subscriptions have a 100-device minimum and are annual, renew automatically, and can be canceled by contacting sales while remaining active through the current billing cycle. · pdq.com, 9 Oct 2026
- Remote access
- Devices can be managed when they have an internet connection and the Connect agent installed; PDQ says no VPN, Active Directory, or on-premises infrastructure is required. · pdq.com, 9 Oct 2026
- Support
- All plans include email support, while Premium includes priority technical support and priority support response. · pdq.com, 9 Oct 2026
- Trial limit
- The free trial lasts 14 days, covers up to 250 devices, and does not require a credit card; some advanced automation and integration capabilities are limited during the initial trial. · pdq.com, 9 Oct 2026
Where PDQ Connect stands on Freedom251
- Patch Management Software#27 of 49
- Remote Monitoring & Management (RMM) Software#10 of 18
- IT Automation Software#46 of 77
- Application Deployment Software#32 of 44