Freedom251 › Warranty Management
PCMI PCRS Consumer

Plans
| Plan | Billed and limits | Price |
|---|---|---|
| PCRS | Quote based; contact vendor · No free version · cloud hosted · web based | On request |
As pcmicorp.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Facts from PCMI PCRS Consumer's own pages
- Analytics
- PCRS includes 50 built-in customizable reports and real-time data views. · pcmicorp.com, 15 Oct 2026
- API documentation
- The API library is maintained and updated on a client-accessible Swagger page. · pcmicorp.com, 15 Oct 2026
- API extensibility
- PCMI says customers can use APIs to build their own screens, extend automation and administer claims outside PCRS. · pcmicorp.com, 15 Oct 2026
- API library
- PCMI describes more than 20 APIs for ecommerce, CRM, self-service claims, shipping and fulfillment workflows. · pcmicorp.com, 15 Oct 2026
- Browser requirements
- The PCRS+ guide supports current Microsoft Edge, Safari, Chrome and Firefox versions and warns that Internet Explorer 11 is unsupported. · warrantysolutions.co, 15 Oct 2026
- Claims administration
- Claims functions include call avoidance, role-based and liability rules, analytics, progress tracking and auditing. · pcmicorp.com, 15 Oct 2026
- Cloud infrastructure
- PCMI says PCRS runs on Microsoft Azure with redundant, load-balanced environments and managed SaaS updates. · pcmicorp.com, 15 Oct 2026
- Company founded
- PCMI was founded in 2012. · linkedin.com, 15 Oct 2026
- Company legal name
- Crunchbase identifies the legal name as PCMI Corporation. · crunchbase.com, 15 Oct 2026
- Company scale
- PCMI said in its 2025 investment announcement that PCRS had processed more than 89 million contracts and 39 million claims. · pcmicorp.com, 15 Oct 2026
- Company size
- LinkedIn lists PCMI in the 201–500 employee range and shows more than 300 employees. · linkedin.com, 15 Oct 2026
- Deployment
- GoodFirms lists PCRS as cloud-hosted and web-based. · goodfirms.co, 15 Oct 2026
- Documentation
- GoodFirms lists help guides, video guides, blogs and webinars as knowledge resources. · goodfirms.co, 15 Oct 2026
- GoodFirms review volume
- GoodFirms lists no submitted PCRS reviews. · goodfirms.co, 15 Oct 2026
- Headquarters
- PCMI lists its headquarters in Chicago, Illinois, while Crunchbase places the company in Park Ridge, Illinois. · linkedin.com, 15 Oct 2026
- Industries
- The consumer offering targets appliances, electronics, home products, furniture, utilities and HVAC. · pcmicorp.com, 15 Oct 2026
- Integration scale
- PCMI reports more than 100 integrations across its PCRS platform ecosystem. · pcmicorp.com, 15 Oct 2026
- Limit: claims-screen speed
- A Capterra reviewer reported lag on the claims screen, while noting other modules were adequately fast. · capterra.com, 15 Oct 2026
- Limit: contract reinstatement
- A Capterra reviewer reported that PCRS cannot reinstate contracts, causing lost sales in industries where reinstatement is common. · capterra.com, 15 Oct 2026
- Notable news: CEO appointment
- PCMI announced Clyde Owen as chief executive officer effective January 1, 2026. · pcmicorp.com, 15 Oct 2026
- Notable news: Chicago office
- PCMI announced a new 17,387-square-foot Chicago office on October 8, 2026, more than doubling its local footprint. · pcmicorp.com, 15 Oct 2026
- Notable news: StoneEagle acquisition
- PCMI announced acquisition of StoneEagle's Enterprise Solutions business unit on November 18, 2025. · pcmicorp.com, 15 Oct 2026
- Ownership and funding
- Thoma Bravo announced a strategic growth investment in PCMI in March 2025, with existing shareholders retaining minority positions. · pcmicorp.com, 15 Oct 2026
- Policy administration
- Policy tools support rating, sales and contract cancellations for service, repair and OEM warranties. · pcmicorp.com, 15 Oct 2026
Where PCMI PCRS Consumer stands on Freedom251
- Warranty Management#5 of 10