Parcel Tracker

Overview

Parcel Tracker is a mailroom and parcel-management app for organizations that receive deliveries on behalf of others. It best suits teams that need a shared way to track incoming mail, alert recipients and keep proof of delivery. Its free tier is useful at low volumes, but its 100-parcel monthly ceiling makes the paid plans the practical route for busier operations.

Key features

• Tracking, notifications and proof of delivery: Parcel Tracker brings parcel tracking together with recipient alerts and a delivery record. That combination suits teams that need to manage a handoff through to confirmation, rather than simply log arrivals.
• Mail and parcels: Support for both mail types makes it relevant to mailrooms handling more than packages alone.
• Multiple locations and directory integrations: The app supports multiple locations and directory integrations. Pro adds multi-site management, which is a more explicit fit for teams that need to manage sites as part of their operation.

Pricing

Parcel Tracker is freemium, with a 14-day trial. Free costs nothing and allows 100 parcels per month. That is a useful starting point for smaller operations, but a team receiving more than 100 parcels in a month will need to move to a paid tier.

Plus costs $87 a month, billed monthly, and removes the parcel limit. It is the clearest step up for teams whose main constraint is volume. Pro costs $147 a month, billed monthly, and adds SSO login, AD Entra syncing, custom attributes and workflows, and multi-site management. Those additions make it the more suitable option for organizations that need identity and operational controls, not just higher throughput.

Enterprise has custom pricing and adds an SLA, multi-hop parcel management and internal fleet management. It is aimed at operations with those requirements, though the custom price means buyers will need a quote. The pricing note also gives paid plans from $67/mo (annual); compare that annual starting price with Plus at $87 a month billed monthly when assessing commitment and budget.

Platforms

Parcel Tracker is available on Android, iOS and the web, giving teams mobile and browser access.

Who it's for

Parcel Tracker is a good fit for organizations that handle mail and parcels for recipients, especially when notifications and delivery confirmation matter. A low-volume team can start on Free; teams that outgrow its monthly allowance can choose Plus for unlimited parcels, while Pro is better aligned with multi-site administration or directory and workflow needs. It is less compelling for a small operation that stays comfortably below the free cap but does not need a paid tier's additional capacity or controls.

Pros and cons

• Pro: A complete delivery handoff workflow. Tracking, recipient notifications and proof of delivery cover intake, communication and confirmation.
• Pro: Room to scale parcel volume. Plus removes the Free plan's 100-parcel monthly cap.
• Pro: Higher-tier operational controls. Pro adds SSO, AD Entra syncing, custom attributes and workflows, and multi-site management.
• Con: The free tier is capped. Teams above 100 parcels per month must pay to continue without that limit.
• Con: The plan step-up is substantial. Plus is $87 a month billed monthly, while Pro is $147 a month billed monthly; teams that need only modest capacity may not need the higher-tier controls.

Alternatives

For a broader shortlist, see Mailroom Management. WookiPost is another freemium option on Android, iOS and web, with a Starter plan covering one building, 250 rooms, 500 residents and 500 parcels; consider it when those building and resident limits better match your operation. Its Growth plan adds parcel features and notifications.

EzeScan is a paid option for teams considering self-hosted, web or Windows deployment; it offers subscription, perpetual named and concurrent annual licenses. Splan Delivery Management is paid and supports Android, API, self-hosted and web deployments, with a Standard plan that includes unlimited package delivery, role-based access, Active Directory integration, pre-registration, email notifications, and lobby workstation and kiosk check-ins.

Smart Lockers Mailroom is a paid alternative for teams comparing Android, iOS and web options. ConnX Mailroom is another paid option. PitneyTrack Inbound is paid and web-based, while Castatus Deliveries is also paid and web-based.

TekTrack is a paid alternative with Android, iOS, web and Windows support. Its Cloud plan starts at $99 a month and includes unlimited recipients and users, making it worth comparing for teams that prioritize those allowances.

Verdict

Choose Parcel Tracker if your organization needs one workflow for incoming mail and parcels, recipient alerts and proof of delivery across locations. Its strongest case is the progression from a small free allowance to unlimited parcels on Plus and broader identity and workflow controls on Pro. Look elsewhere if the 100-parcel free cap is too low and the paid step-up does not fit your budget or requirements.