Freedom251 › Runbook Automation Software
Parachute
What Parachute is
Parachute automates incident response by running configured runbooks when matching alerts arrive. Teams can write runbooks in YAML or use a visual editor, version them in Git and test them with simulated alerts. The service can isolate hosts through AWS, GCP and Azure APIs, and collect logs, process lists, network flow captures and memory snapshots into packaged, hashed evidence. Listed integrations include PagerDuty, Opsgenie, Datadog, Splunk, AWS, GCP, Azure, Slack, Microsoft Teams, Jira, Linear and Elastic/Kibana. Webhook-capable tools can trigger runbooks, and the REST API accepts custom alert ingestion. The maker says data in transit uses TLS 1.3 and stored data uses AES-256-GCM encryption; inbound webhooks are verified with HMAC-SHA256 signatures and a five-minute timestamp tolerance. It says customer incident data is not used to train AI models and evidence is deleted after the configured retention period. Founded in 2024 and headquartered in Sydney, Australia, Parachute offers web and API access, a free plan, and a 14-day trial. Paid plans start at $49/mo. The maker says SOC 2 Type II is planned but not yet certified.
Who it suits
Parachute is aimed at lean security teams that want to automate alert-driven incident runbooks and collect response evidence. Its integrations and custom webhook or API options may suit teams connecting existing tools.
What it does well
- Runbooks can be authored visually or in YAML.
- Runbooks can be versioned in Git and simulated.
- Automates host isolation through AWS, GCP and Azure APIs.
- Collects and hashes multiple types of incident evidence.
What to know first
- Developer alerts above 20 per month are not automatically executed.
- Developer plan retains evidence for seven days.
- SOC 2 Type II is planned, not yet certified.
Limits
The Developer plan includes 1 workspace, 3 runbooks, 20 alerts per month, 1 user, and 7-day evidence retention. Alerts above 20 per month are queued rather than automatically executed.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Professional | Monthly · 3 workspaces · Unlimited runbooks · Unlimited alerts · 10 users · 90-day evidence retention · Priority email + Slack support | $149 a month |
| Starter | Monthly · 1 workspace · 15 runbooks · Unlimited alerts · 3 users · 30-day evidence retention · Email support | $49 a month |
| Developer | Monthly · 1 workspace · 3 runbooks · 20 alerts/month · 1 user · Community support · 7-day evidence retention | On request |
| Enterprise | Custom · Unlimited workspaces · Unlimited runbooks · Unlimited alerts · Unlimited users · Custom evidence retention · On-call SLA | On request |
As withparachute.org lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Parachute website and choose a plan.
- Use the 14-day trial if you want to try the service before choosing a plan.
- Create a runbook in YAML or with the visual editor.
- Connect listed services or configure a webhook or REST API alert path.
- Set up matching alerts to trigger runbooks.
Verdict
Parachute combines alert-triggered runbooks with host isolation and evidence collection. Review the Developer alert limit, plan retention periods and current compliance status against your team's needs.
Questions
Is Parachute free?
Yes. Parachute offers a free plan. Paid plans start at $49/mo, and a 14-day trial is listed.
What does the Starter plan cost?
Starter costs $49 a month, billed monthly. It includes 1 workspace, 15 runbooks, unlimited alerts, 3 users, 30-day evidence retention, and email support.
What is included in the Professional plan?
Professional costs $149 a month, billed monthly. It includes 3 workspaces, unlimited runbooks and alerts, 10 users, 90-day evidence retention, and priority email plus Slack support.
Which platforms can I use?
The listed platforms are API and web.
Which integrations are listed?
They include PagerDuty, Opsgenie, Datadog, Splunk, AWS, GCP, Azure, Slack, Microsoft Teams, Jira, Linear, and Elastic/Kibana. Webhook-capable tools can also trigger runbooks.
Is Parachute SOC 2 certified?
No. The maker says SOC 2 Type II is planned but not yet certified; ISO 27001 is a roadmap item.
Facts from Parachute's own pages
- Compliance status
- The maker says SOC 2 Type II is planned but not yet certified, and ISO 27001 is a roadmap item. · withparachute.org, 5 Oct 2026
- Custom integrations
- Any tool that can send a webhook can trigger a runbook, and the REST API supports custom alert ingestion. · withparachute.org, 5 Oct 2026
- Data handling
- The maker says it does not use customer incident data to train AI models and deletes evidence after the configured retention period. · withparachute.org, 5 Oct 2026
- Encryption
- The security page states that data in transit uses TLS 1.3 and data at rest uses AES-256-GCM encryption. · withparachute.org, 5 Oct 2026
- Evidence collection
- It collects logs, process lists, network flow captures, and memory snapshots, then packages and hashes the evidence. · withparachute.org, 5 Oct 2026
- Founded
- 2024 · withparachute.org, 28 Sept 2026
- Headquarters
- Sydney, Australia · withparachute.org, 28 Sept 2026
- Host isolation
- Parachute supports automated host isolation through AWS, GCP, and Azure APIs. · withparachute.org, 5 Oct 2026
- Incident response automation
- Parachute automatically executes incident runbooks in response to matching alerts. · withparachute.org, 5 Oct 2026
- Integrations
- Listed integrations include PagerDuty, Opsgenie, Datadog, Splunk, AWS, GCP, Azure, Slack, Microsoft Teams, Jira, Linear, and Elastic/Kibana. · withparachute.org, 5 Oct 2026
- Intended users
- Parachute says it is built for lean security teams and describes its founders' experience supporting logistics and fintech teams across APAC. · withparachute.org, 5 Oct 2026
- Notable limit
- Developer plan alerts above 20 per month are queued but not automatically executed. · withparachute.org, 5 Oct 2026
- Runbook authoring
- Runbooks can be written in YAML or built with a visual editor, version controlled in Git, and tested with simulated alerts. · withparachute.org, 5 Oct 2026
- Support
- Support ranges from community support on Developer to email on Starter and priority email plus Slack on Professional. · withparachute.org, 5 Oct 2026
- Webhook protection
- Inbound webhooks are verified with HMAC-SHA256 signatures, with a five-minute timestamp tolerance to prevent replay attacks. · withparachute.org, 5 Oct 2026
Where Parachute stands on Freedom251
- Runbook Automation Software#5 of 24