Pricing

PagerDuty pricing

As pagerduty.com lists them, read 30 Sept 2026. The maker's own page has the final word.

Plan	Billed and limits	Price
Incident Management Free	per year · 5 users · 1 on-call schedule · 1 escalation policy · basic chat · limited email, push, SMS and phone notifications	Free
Free	$0 per year · 5 users · 1 on-call schedule · 1 escalation policy · 100 SMS/phone notifications per month	Free
PD Reliability Platform Essential	$12,000 platform fee per year · 20 seats · 40,000 Signal Intelligence Events · 4,000 AI actions	$12,000 a year
Professional annual	$21 per user per month, billed annually · Free features plus enhanced chat · post-incident reviews · add-ons available	$21 a month
Professional monthly	$25 per user per month · Free features plus enhanced chat · post-incident reviews · add-ons available	$25 a month
PD Reliability Platform Starter	$2,800 platform fee per year · 10 seats · 5,000 Signal Intelligence Events · 1,000 AI actions	$2,800 a year
Business annual	$41 per user per month, billed annually · Custom fields · advanced incident workflows · advanced ITSM integrations · historical data · status pages	$41 a month
PD Reliability Platform Ultimate	Custom Pricing · 500 seats · 2,000,000 Signal Intelligence Events · 100,000 AI actions	On request
Incident Management Professional	$25 per user / month monthly; $21 per user / month annually (16% off) · Enhanced chat experience · post-incident reviews · add-ons purchased separately	On request