Freedom251 › Nonprofit Impact Measurement Software
Outcome Tracker
What Outcome Tracker is
Outcome Tracker is cloud-based case management software for nonprofits, public agencies, housing counselors and Children’s Savings Account program administrators. It supports configurable intake and eligibility screening, time-stamped case notes, service logs, goal plans and referrals across programs. Clients can use secure personalized portals to follow goals, complete surveys and view progress without downloading an app. Teams can build surveys with validated instruments or custom questions, conditional logic and skip patterns, then collect responses digitally, on paper or with staff assistance. Reporting covers funders, grants, boards, outcomes, performance and compliance, with PDF, Excel or Word exports. Listed connections include Emma, Constant Contact, bank and credit union accounts, Ascensus and TIAA 529 accounts, DownHome Loan Manager, SBA Nexus and HUD 9902 reporting. The plan starts at $7,100/yr, billed annually, with cost depending on program scale and configuration; it includes unlimited users, implementation, training and same-day support from a U.S.-based team. Supported platforms include Android, iOS, Linux, macOS, web and Windows.
Who it suits
It is aimed at organizations managing cases and outcomes across nonprofit, public-sector, housing counseling or Children’s Savings Account programs. Teams that need configurable surveys, client portals and program reporting may find its listed tools relevant.
What it does well
- Configurable intake and eligibility screening.
- Clients can check progress through secure portals.
- Surveys support conditional logic and skip patterns.
- Reports export to PDF, Excel or Word.
- Plan includes unlimited users, implementation and training.
What to know first
- No free plan is listed.
- Plans start at $7,100/yr.
- Supported browsers have minimum version requirements.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Plans | annually, depending on program scale and configuration · Unlimited users · implementation and training included · same-day support of a U.S.-based team | $7,100 a year |
As outcometracker.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Outcome Tracker website.
- Use a supported platform: Android, iOS, Linux, macOS, web, or Windows.
- Work with implementation support to configure programs and import data.
- Set up surveys, logic models, dashboards, and team training as needed.
Verdict
Outcome Tracker brings case management, surveys, portals and reporting together for program administrators. Its annual starting price and stated browser requirements are worth checking against a program’s needs.
Questions
How much does Outcome Tracker cost?
The listed plan is $7,100 a year, billed annually. Cost depends on program scale and configuration.
Does it include a free plan?
No. The listed pricing model is paid.
How many users are included?
The listed annual plan includes unlimited users.
Which platforms can I use?
Outcome Tracker is listed for Android, iOS, Linux, macOS, web, and Windows. The system requirements list Chrome 121 or higher, Firefox 115 or higher, and Microsoft Edge 121 or higher.
What does the plan include?
Implementation and training are included, and the pricing page describes same-day support from a U.S.-based team.
What integrations are listed?
Connections include Emma, Constant Contact, bank or credit union accounts, Ascensus and TIAA 529 accounts, DownHome Loan Manager, SBA Nexus, and HUD 9902 reporting.
Facts from Outcome Tracker's own pages
- Browser requirements
- The system requirements page lists Chrome 121 or higher, Firefox 115 or higher, and Microsoft Edge 121 or higher. · outcometracker.com, 30 Sept 2026
- Case management
- It supports configurable intake and eligibility screening, time-stamped case notes, service logs, goal plans, and referrals across programs. · outcometracker.com, 30 Sept 2026
- Client portals
- Clients can use secure, personalized portals to check in on goals, complete surveys, and view progress without downloading an app. · outcometracker.com, 30 Sept 2026
- Company history
- The About Us page identifies Outcome Tracker as NonProfitly’s flagship product and lists 2001 as its founding year. · outcometracker.com, 30 Sept 2026
- Founded
- 2001 · outcometracker.com, 28 Sept 2026
- Headquarters
- 1400 Technology Drive, Harrisonburg, VA 22802, United States · outcometracker.com, 28 Sept 2026
- Integrations
- Listed connections include Emma, Constant Contact, bank or credit union accounts, Ascensus and TIAA 529 accounts, DownHome Loan Manager, SBA Nexus, and HUD 9902 reporting. · outcometracker.com, 30 Sept 2026
- Onboarding
- The maker describes implementation support for program configuration, data import, surveys, logic models, dashboards, and team training. · outcometracker.com, 30 Sept 2026
- Procurement and accessibility
- The public-sector page says CJIS and FISMA documentation, WCAG 2.1 AA conformance and Section 508 documentation, VPATs, DPAs, and BAAs are available. · outcometracker.com, 30 Sept 2026
- Purpose
- Outcome Tracker is cloud-based case management software for nonprofits, public agencies, housing counselors, and Children’s Savings Account program administrators. · outcometracker.com, 30 Sept 2026
- Reporting
- The platform generates funder, grant, board, outcome, performance, and compliance reports, with exports to PDF, Excel, or Word. · outcometracker.com, 30 Sept 2026
- Security
- The public-sector page states SOC 2 Type II, HIPAA-aligned controls, encryption in transit and at rest, role-based access, and full audit logs. · outcometracker.com, 30 Sept 2026
- Support
- The website says chat inquiries typically receive a reply within a few hours, and the pricing page describes same-day support from a U.S.-based team. · outcometracker.com, 30 Sept 2026
- Surveys
- Teams can build surveys with validated instruments or custom questions, conditional logic, and skip patterns, and collect responses digitally, on paper, or with staff assistance. · outcometracker.com, 30 Sept 2026