Outcome Tracker is cloud-based case management software for nonprofits, public agencies, housing counselors and Children’s Savings Account program administrators. It supports configurable intake and eligibility screening, time-stamped case notes, service logs, goal plans and referrals across programs. Clients can use secure personalized portals to follow goals, complete surveys and view progress without downloading an app. Teams can build surveys with validated instruments or custom questions, conditional logic and skip patterns, then collect responses digitally, on paper or with staff assistance. Reporting covers funders, grants, boards, outcomes, performance and compliance, with PDF, Excel or Word exports. Listed connections include Emma, Constant Contact, bank and credit union accounts, Ascensus and TIAA 529 accounts, DownHome Loan Manager, SBA Nexus and HUD 9902 reporting. The plan starts at $7,100/yr, billed annually, with cost depending on program scale and configuration; it includes unlimited users, implementation, training and same-day support from a U.S.-based team. Supported platforms include Android, iOS, Linux, macOS, web and Windows.
Who it is for
It is aimed at organizations managing cases and outcomes across nonprofit, public-sector, housing counseling or Children’s Savings Account programs. Teams that need configurable surveys, client portals and program reporting may find its listed tools relevant.
What is good
- Configurable intake and eligibility screening.
- Clients can check progress through secure portals.
- Surveys support conditional logic and skip patterns.
- Reports export to PDF, Excel or Word.
- Plan includes unlimited users, implementation and training.
What to know first
- No free plan is listed.
- Plans start at $7,100/yr.
- Supported browsers have minimum version requirements.
Verdict
Outcome Tracker brings case management, surveys, portals and reporting together for program administrators. Its annual starting price and stated browser requirements are worth checking against a program’s needs.
Get started with Outcome Tracker
- Visit the Outcome Tracker website.
- Use a supported platform: Android, iOS, Linux, macOS, web, or Windows.
- Work with implementation support to configure programs and import data.
- Set up surveys, logic models, dashboards, and team training as needed.
Questions about Outcome Tracker
How much does Outcome Tracker cost?
The listed plan is 7,100.00 USD per year, billed annually. Cost depends on program scale and configuration.
Does it include a free plan?
No. The listed pricing model is paid.
How many users are included?
The listed annual plan includes unlimited users.
Which platforms can I use?
Outcome Tracker is listed for Android, iOS, Linux, macOS, web, and Windows. The system requirements list Chrome 121 or higher, Firefox 115 or higher, and Microsoft Edge 121 or higher.
What does the plan include?
Implementation and training are included, and the pricing page describes same-day support from a U.S.-based team.
What integrations are listed?
Connections include Emma, Constant Contact, bank or credit union accounts, Ascensus and TIAA 529 accounts, DownHome Loan Manager, SBA Nexus, and HUD 9902 reporting.
Outcome Tracker plans and pricing
All plansCompared on nonprofit impact measurement software
- Free plan
- No
- Custom indicators
- Yes
- Outcome frameworks
- logic model
- Data collection
- mixed
- Impact reporting
- Yes
