Otter

What Otter is

Otter is a restaurant POS and operating system for orders, menus, couriers, finances, promotions and related operations. In-store, pickup and delivery orders appear on one POS screen, while a single menu update can be applied across channels. Reports show sales, trends and performance in real time. Integrations span POS, online ordering, couriers, labor, inventory, virtual brands, gift cards and payments, including Uber Eats, DoorDash, Toast, Square and Stripe. The Otter Go app lets operators check sales, change item availability across channels and pause stores from a phone. Otter advertises wireless offline mode, 24/7 support and onboarding specialists who can set up a restaurant in seven days or less. Plans are priced per location: Starter costs $79.00 per month, Advanced $178.00 and Professional $278.00, each with transaction fees. Starter includes POS software, Inventory Savings, a POS terminal, Bluetooth printer and card reader. A $100 monthly minimum processing fee applies to POS locations processing under $25,000 monthly card volume, and hardware leases require 24 months.

Who it suits

Otter is presented for quick-service restaurants, food stands, small cafes, food trucks, multi-store operators and high-volume restaurants. It suits teams needing combined POS, ordering, menu and channel controls.

Limits

Starter costs $79 a month per location and includes POS software and Inventory Savings, with a POS terminal, Bluetooth printer and card reader. Transaction fees apply; POS locations below $25,000 in monthly card volume have a $100 monthly minimum processing fee, and hardware leases require a 24-month contract.

Getting started

1. Visit https://www.tryotter.com/.
2. Choose a plan: Starter, Advanced or Professional.
3. Use the available Android, iOS or web platform.
4. Use onboarding specialists to set up the restaurant; Otter says setup can take 7 days or less.
5. Download Otter Go from the Apple App Store or Google Play for phone-based operations.

Verdict

Otter combines restaurant POS, ordering channels, reporting and mobile controls, with integrations for major services. Location-based pricing, processing minimums and hardware contract terms should be reviewed alongside the selected plan.