Orange Business Talk IP is a multi-site voice service that carries calls over an organization’s data network. It connects telephony and collaboration equipment over an IP VPN or the Internet, using a centralized or distributed design. Organizations can combine IP and non-IP equipment or use an all-IP setup, while keeping their existing phone numbers and telephony equipment. Calls between Business Talk IP sites are included; calls outside the network are charged by package or usage. Published certification guides cover equipment from Microsoft Teams, Cisco CUCM, Avaya Aura, Mitel and 3CX. The service includes continuity options to back up a site during an incident or planned work and redirect calls from an unavailable site to a backup number. Its network has redundant architecture, with restoration in under four hours during the stated service window: 8 a.m. to 6 p.m., Monday through Saturday. Through the Orange Business customer portal, organizations can administer the service, change sites and contracts, configure backup plans, review usage and billing, and report incidents. Business Talk Digital APIs can manage services and features and retrieve call detail records for voice traffic. The product is aimed at organizations with their own telephony and collaboration equipment; prospective customers are directed to sales. Pricing is on request.
Who it is for
This service suits organizations operating across multiple sites that want voice calls carried over their data network while retaining their existing phone numbers and equipment. It is a fit for teams using their own telephony or collaboration equipment and needing site continuity, portal administration or API access.
What is good
- Connects sites over an IP VPN or the Internet.
- Supports mixed and fully IP equipment architectures.
- Existing phone numbers and telephony equipment can be retained.
- Inter-site calls are included.
- Continuity options can redirect calls from an unavailable site.
- Portal administration and Business Talk Digital APIs are available.
What to know first
- Pricing is provided on request.
- Calls outside the network are billed by package or usage.
- Restoration under four hours applies during 8 a.m.–6 p.m., Monday through Saturday.
Verdict
Choose Orange Business Talk IP if your organization needs a multi-site voice service for its own telephony and collaboration equipment, with continuity options and portal or API administration. Check the pricing with sales and account for charges on calls outside the Business Talk IP network.
Get started with Orange Business Talk IP
- Contact Orange Business sales to discuss the tailored service.
- Choose an IP VPN or Internet connection and a centralized or distributed architecture.
- Connect the telephony and collaboration equipment, using a mixed or fully IP setup.
- Keep existing numbers and equipment, or arrange number porting.
- Use the Orange Business customer portal to administer sites, contracts and backup plans.
Limits to know first
Calls outside the Business Talk IP network are billed by package or usage. Restoration in under four hours is provided from 8 a.m. to 6 p.m., Monday through Saturday.
Questions about Orange Business Talk IP
How is Orange Business Talk IP priced?
Pricing is on request. Calls between Business Talk IP sites are included; calls outside the network are billed by package or usage.
What equipment and network options does it support?
It supports mixed or fully IP architectures and connects equipment over an IP VPN or the Internet. Orange publishes certification guides for Microsoft Teams, Cisco CUCM, Avaya Aura, Mitel and 3CX.
Can an organization keep its existing phone numbers and equipment?
Yes. The service supports keeping existing numbers and telephony equipment, and number porting is available.
What happens if a site becomes unavailable?
The continuity service can back up a site during an incident or work and route incoming calls to a backup number. The network is redundant, with restoration in under four hours from 8 a.m. to 6 p.m., Monday through Saturday.
Can the service be administered online or through an API?
The Orange Business portal supports administration, site and contract changes, backup plan configuration, usage reports, billing review and incident reporting. Business Talk Digital APIs can manage services and features and download voice call detail records.
Orange Business Talk IP plans and pricing
All plansCompared on SIP trunking providers
- Pricing model
- hybrid
- Number porting
- Yes
