Orange Business Talk IP

What Orange Business Talk IP is

Orange Business Talk IP is a multi-site voice service that carries calls over an organization’s data network. It connects telephony and collaboration equipment over an IP VPN or the Internet, using a centralized or distributed design. Organizations can combine IP and non-IP equipment or use an all-IP setup, while keeping their existing phone numbers and telephony equipment. Calls between Business Talk IP sites are included; calls outside the network are charged by package or usage. Published certification guides cover equipment from Microsoft Teams, Cisco CUCM, Avaya Aura, Mitel and 3CX.

The service includes continuity options to back up a site during an incident or planned work and redirect calls from an unavailable site to a backup number. Its network has redundant architecture, with restoration in under four hours during the stated service window: 8 a.m. to 6 p.m., Monday through Saturday. Through the Orange Business customer portal, organizations can administer the service, change sites and contracts, configure backup plans, review usage and billing, and report incidents. Business Talk Digital APIs can manage services and features and retrieve call detail records for voice traffic. The product is aimed at organizations with their own telephony and collaboration equipment; prospective customers are directed to sales. Pricing is on request.

Who it suits

This service suits organizations operating across multiple sites that want voice calls carried over their data network while retaining their existing phone numbers and equipment. It is a fit for teams using their own telephony or collaboration equipment and needing site continuity, portal administration or API access.

Limits

Calls outside the Business Talk IP network are billed by package or usage. Restoration in under four hours is provided from 8 a.m. to 6 p.m., Monday through Saturday.

Getting started

1. Contact Orange Business sales to discuss the tailored service.
2. Choose an IP VPN or Internet connection and a centralized or distributed architecture.
3. Connect the telephony and collaboration equipment, using a mixed or fully IP setup.
4. Keep existing numbers and equipment, or arrange number porting.
5. Use the Orange Business customer portal to administer sites, contracts and backup plans.

Verdict

Choose Orange Business Talk IP if your organization needs a multi-site voice service for its own telephony and collaboration equipment, with continuity options and portal or API administration. Check the pricing with sales and account for charges on calls outside the Business Talk IP network.