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Sangoma Carrier Voice
What Sangoma Carrier Voice is
Sangoma Carrier Voice provides wholesale voice, messaging, hosted billing, 911, and related carrier services through a self-service interface. It is intended for internet telephony service providers, managed service providers, enterprises, and businesses building communications into applications. Voice offerings include origination, termination, toll-free service, SIP trunking, and APIs. The CPaaS Voice API supports IVR, call recording, automated outbound calls, real-time media playback, call tracking, and text-to-speech; its page lists local numbers in more than 80 countries. The BackOffice portal and APIs support SIP trunk provisioning, number ordering, service management, and real-time number porting. Local and toll-free numbers support SMS and 911. E911 includes dynamic location routing for nomadic and work-from-home users and can be used with numbers on another provider's network. Hosted billing offers customizable payment terms, top-ups, spending limits, a brandable end-user portal, and an integrated tax module; it can import call detail records from virtually any VoIP provider. Sangoma says it operates and monitors its own redundant network around the clock. Services are usage-based and à la carte, with pricing available by contacting sales.
Who it suits
Sangoma Carrier Voice suits ITSPs, MSPs, enterprises, and businesses embedding communications in applications. It offers carrier services alongside hosted billing and self-service provisioning tools.
What it does well
- Voice APIs support IVR and call recording
- BackOffice supports number ordering and real-time porting
- Hosted billing includes an integrated tax module
- E911 supports dynamic location routing
- SIP trunking has no large minimum spends or long-term contracts
What to know first
- Pricing requires contacting sales
- Services are usage-based and à la carte
Limits
Pricing is usage-based and available by contacting sales. SIP trunks are described as having no large minimum spends or long-term contracts.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Sangoma Carrier Voice | Wholesale, usage-based and à la carte services; no large minimums or long-term contracts; contact sales for pricing | On request |
As carrierservices.sangoma.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Sangoma Carrier Voice website.
- Contact Sangoma for pricing.
- Use the BackOffice portal or APIs to provision SIP trunks and manage numbers.
- Order numbers or port existing numbers through the portal or APIs.
- Configure voice, messaging, emergency calling, and hosted billing services as needed.
Verdict
Sangoma Carrier Voice covers wholesale communications, billing, and emergency calling through its portal and APIs. Buyers should contact sales for pricing and assess the usage-based service mix against their needs.
Questions
How much does Sangoma Carrier Voice cost?
Pricing is available on request. SIP trunking is usage-based, with no large minimum spends or long-term contracts.
What services does it include?
Offerings include voice origination and termination, toll-free services, SIP trunking, voice APIs, messaging, hosted billing, and 911 services.
What can the Voice API do?
It supports IVR, call recording, automated outbound calls, media playback, call tracking, and text-to-speech.
Can I port numbers to Sangoma?
Yes. Number porting is supported, and the BackOffice portal supports real-time porting.
Does it support emergency calling?
Yes. E911 includes dynamic location routing for nomadic and work-from-home users and can work with numbers on another provider’s network.
What platforms are available?
The listed platforms are Android, iOS, web, and API.
Facts from Sangoma Carrier Voice's own pages
- API features
- The CPaaS Voice API supports IVR, call recording, automated outbound calls, media playback, call tracking, and text-to-speech. · carrierservices.sangoma.com, 9 Oct 2026
- Billing compatibility
- The hosted billing platform can import call detail records from virtually any VoIP provider and is intended for metered or recurring VoIP offerings. · carrierservices.sangoma.com, 9 Oct 2026
- Company
- Sangoma Technologies Corporation was founded in 1984 and lists its registered office in Markham, Ontario, Canada. · sangoma.com, 9 Oct 2026
- Compliance
- The E911 page says its wholesale SIP trunking services comply with Kari’s Law and the RAY BAUM’S Act. · carrierservices.sangoma.com, 9 Oct 2026
- Emergency calling
- E911 services include dynamic location routing for nomadic and work-from-home users and can be used with numbers on another provider’s network. · carrierservices.sangoma.com, 9 Oct 2026
- Founded
- 1984 · carrierservices.sangoma.com, 28 Sept 2026
- Fraud protection
- Fraud detection monitors traffic patterns around the clock and can send SMS or email alerts about abnormal activity. · carrierservices.sangoma.com, 9 Oct 2026
- Headquarters
- Toronto, Ontario, Canada · carrierservices.sangoma.com, 28 Sept 2026
- Hosted billing
- Hosted billing includes customizable payment terms, top-ups, spending limits, a brandable end-user portal, and an integrated tax module. · carrierservices.sangoma.com, 9 Oct 2026
- Integrations
- The site describes voice integration for Microsoft Teams and programmable APIs for embedding voice in web and mobile services. · carrierservices.sangoma.com, 9 Oct 2026
- Intended users
- The service is designed for internet telephony service providers (ITSPs), managed service providers (MSPs), enterprises, and businesses building communications into applications. · carrierservices.sangoma.com, 9 Oct 2026
- Management
- The self-service BackOffice portal and APIs support SIP trunk provisioning, number ordering, porting, and service management. · carrierservices.sangoma.com, 9 Oct 2026
- Messaging and emergency calling
- The company says its local and toll-free numbers support SMS and 911 services. · carrierservices.sangoma.com, 9 Oct 2026
- Network
- Sangoma says it operates and monitors its own redundant network 24/7. · carrierservices.sangoma.com, 9 Oct 2026
- Network and monitoring
- Sangoma says it operates its own redundant network and monitors it 24/7 to detect and resolve issues. · carrierservices.sangoma.com, 9 Oct 2026
- Number coverage
- The Voice API page says local numbers are available in more than 80 countries. · carrierservices.sangoma.com, 9 Oct 2026
- Portal
- The BackOffice portal supports self-service number ordering, provisioning, management, and real-time number porting. · carrierservices.sangoma.com, 9 Oct 2026
- Pricing limits
- SIP trunking is described as usage-based with no large minimum spends or long-term contracts, and pricing is obtained by contacting an expert. · carrierservices.sangoma.com, 9 Oct 2026
- Pricing model
- The service describes a usage-based model in which customers choose features and pay for the services they use; the pages reviewed direct prospective customers to request a quote rather than listing prices. · carrierservices.sangoma.com, 9 Oct 2026
- Product
- Sangoma Carrier Voice provides wholesale voice, messaging, hosted billing, and 911 services through a self-service interface. · carrierservices.sangoma.com, 9 Oct 2026
- Programmable voice
- The Voice API supports IVR, call recording, automated outbound calls, real-time media playback, call tracking, and text-to-speech. · carrierservices.sangoma.com, 9 Oct 2026
- Security and fraud controls
- SIP trunking features include fraud prevention and robocall mitigation, while international termination can be enabled or disabled per trunk and can use spend limits. · carrierservices.sangoma.com, 9 Oct 2026
- SIP trunking limits
- SIP trunks can be provisioned through the BackOffice portal or APIs without large minimum spends or long-term contracts. · carrierservices.sangoma.com, 9 Oct 2026
- Support
- The Technical Assistance Center, Customer Success team, and network operations center are described as available around the clock. · carrierservices.sangoma.com, 9 Oct 2026
Where Sangoma Carrier Voice stands on Freedom251
- SIP Trunking Providers#13 of 27