Oracle Order Management

What Oracle Order Management is

Oracle Order Management is a paid web service for handling orders received through many sales channels. Listed order-entry routes include direct entry, EDI, CPQ, ecommerce, web sales, call centers, direct sales, partners, and mobile platforms. The service provides order routing to direct orders to the appropriate destination and shipment handoff for passing orders into delivery processes. Returns workflows are included for handling return activity, while automation rules support rule-based order processing. These capabilities cover intake, routing, shipment handoff, returns, and automation within the listed order-management scope. Oracle uses a paid pricing model and states that pricing is available on request rather than publishing a price. The product runs on the web. Its website is oracle.com/scm/order-management. Organizations taking orders through several listed channels can review the service around their routing, shipment, returns, and automation requirements, then request pricing from Oracle.

Who it suits

It suits businesses receiving orders through multiple channels, including EDI, CPQ, ecommerce, call centers, partners, and mobile platforms. It is also relevant to teams needing order routing, shipment handoff, returns workflows, and automation rules in a web service.

Limits

Pricing is available on request. The service is paid.

Getting started

1. Visit oracle.com/scm/order-management
2. Review the listed sales channels
3. Request pricing from Oracle
4. Access the service through the web platform
5. Configure order routing, shipment handoff, returns workflows, and automation rules

Verdict

Pick Oracle Order Management when your order operation spans several listed channels and needs routing, shipment handoff, returns, and automation. Look elsewhere if you require published pricing.