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Opus by AppliedAI
What Opus by AppliedAI is
Opus by AppliedAI is an agentic AI platform for automating regulated business processes, particularly back-office work involving documents. Teams can capture processes together, rank automation opportunities by effort, frequency, and potential savings, then export a Process Discovery Document. Workflows can be assembled on a visual drag-and-drop canvas or drafted from a plain-English process description. AI agents can work alongside human tasks, reviews, and decisions, supporting supervised automation. Production workflows are accessible through API, MCP, AI Chat, or email, and actions, approvals, and overrides are timestamped and traceable. Opus tracks run duration, throughput, and agent learnings, and can identify recurring errors and potential workflow improvements. The company says it connects to 3,500+ integrations, including Salesforce, ServiceNow, SAP, Snowflake, Okta, and Microsoft 365. Deployment choices include managed Opus Cloud, private cloud, and on-premises environments, including air-gapped setups. The company lists SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, GDPR, and EU AI Act among its compliance items.
Who it suits
Opus is intended for enterprise teams in regulated operations, including banking, healthcare, and insurance. It is particularly suited to back-office workflows involving documents and human oversight.
What it does well
- Processes can be captured and ranked collaboratively.
- Workflows can combine AI agents and human approvals.
- Actions, approvals, and overrides are timestamped.
- Deployment includes private cloud and on-premises options.
- Connects to 3,500+ integrations, according to the company.
What to know first
- The documented scope excludes chatbots and voice agents.
- The documented scope excludes media generation.
Limits
The Opus plan has no listed price and requires contacting sales. No other limits for the free plan are stated.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Opus | Pricing not listed; contact sales | On request |
As opus.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.opus.com/.
- Choose the free plan or contact sales about the Opus plan.
- Select a deployment option: managed Opus Cloud, private cloud, or on-premises.
- Capture a process collaboratively and rank its automation opportunities.
- Create a workflow with the visual canvas or describe the process in plain English.
- Add human tasks, reviews, and decisions where oversight is needed.
Verdict
Opus covers process discovery, workflow creation, supervised execution, and analytics for regulated business operations. Its enterprise orientation and contact-sales pricing are worth weighing before choosing it.
Questions
Is Opus free?
Opus has a free plan. The Opus plan requires contacting sales for pricing.
Which platforms does Opus support?
The listed platforms are API, self-hosted, and web. Production workflows can also be accessed through MCP, AI Chat, or email.
Can people review or approve workflow actions?
Yes. Workflows can include human tasks, reviews, and decisions, and approvals are timestamped and traceable.
What deployment options are available?
Options include managed Opus Cloud, private cloud, and on-premises deployment, including air-gapped environments.
What integrations does Opus offer?
The company says Opus connects to more than 3,500 integrations, including Salesforce, ServiceNow, SAP, Snowflake, Okta, and Microsoft 365.
Who makes Opus?
Opus is by AppliedAI, headquartered in Abu Dhabi, United Arab Emirates.
Facts from Opus by AppliedAI's own pages
- Analytics
- Opus tracks run durations, throughput, and agent learnings and can identify recurring errors and workflow improvements. · opus.com, 8 Oct 2026
- Data ownership
- The company says customer data stays in the customer's environment and region and is not used to train Opus. · opus.com, 8 Oct 2026
- Deployment
- Deployment options include managed Opus Cloud, private cloud, and on-premises deployments, including air-gapped environments. · opus.com, 8 Oct 2026
- Execution
- Production workflows can be accessed through API, MCP, AI Chat, or email, and each action, approval, and override is timestamped and traceable. · opus.com, 8 Oct 2026
- Headquarters
- Abu Dhabi, United Arab Emirates · opus.com, 28 Sept 2026
- Human oversight
- Workflows can combine AI agents with human tasks, reviews, and decisions for supervised automation. · developer.opus.com, 8 Oct 2026
- Integrations
- The company says Opus connects to 3,500+ integrations, including Salesforce, ServiceNow, SAP, Snowflake, Okta, and Microsoft 365. · opus.com, 8 Oct 2026
- Intended users
- Opus is purpose-built for enterprises reimagining regulated processes, including banking, healthcare, and insurance operations. · opus.com, 8 Oct 2026
- Notable scope
- The documentation describes Opus as enterprise workflow automation for back-office, document-centric work and says it is not a chatbot, voice-agent, or media-generation platform. · developer.opus.com, 8 Oct 2026
- Process discovery
- Opus captures processes collaboratively, ranks automation opportunities by effort, frequency, and potential savings, and can export a Process Discovery Document. · opus.com, 8 Oct 2026
- Purpose
- Opus is an agentic AI platform for automating regulated business processes, with business teams discovering, building, running, and optimizing workflows. · opus.com, 8 Oct 2026
- Security and compliance
- The company lists SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, GDPR, and EU AI Act among its standards and compliance items. · opus.com, 8 Oct 2026
- Support
- Published support tiers include Standard, Premium, and Premium Plus; channels range from email and live chat to telephone support and dedicated TAM routing for Premium Plus. · opus.com, 8 Oct 2026
- Workflow building
- Users can build workflows with a visual drag-and-drop canvas or describe a process in plain English to generate a workflow draft. · opus.com, 8 Oct 2026
Where Opus by AppliedAI stands on Freedom251
- AI Workflow Automation Software#13 of 30