OpenTrack

What OpenTrack is

OpenTrack provides container tracking and visibility software for logistics professionals through a web app and integrations. Its stated coverage is North American import containers, drawing on data from ocean carriers, terminals, rail carriers, vessel schedules, AIS providers, and other sources. Tracking for these shipments can be initiated with a Master Bill of Lading, container number, and ocean carrier SCAC.

The platform reports exceptions such as rolled cargo, delays, and demurrage and detention risks. Teams can use customized reports and scheduled alerts, carrier and lane performance analytics, and predictive visibility for shipment arrival planning. OpenTrack also offers a branded customer portal and document management. Its API supports data requests or webhooks and can track by booking number, master bill number, or container. The maker says tracking updates arrive multiple times per day.

The usage-based plan charges per container, with monthly billing or annual billing; annual commitments receive volume-based discounts. Pricing is on request. The maker says API usage, additional users, and implementation support do not incur extra fees. Tracking requires specified shipment identifiers, while sensitive business information does not need to be received or stored. Intended users include freight forwarders, trucking carriers, customs brokers, importers, exporters, and logistics technology providers.

Who it suits

OpenTrack suits freight forwarders, trucking carriers, customs brokers, importers, exporters, and logistics technology providers that need visibility into North American import containers. It may also fit teams seeking shipment alerts, analytics, customer portals, or API access.

Limits

The stated current tracking coverage is North American import containers. The usage-based plan charges per container, and pricing is on request.

Getting started

1. Visit https://www.opentrack.co/.
2. Request pricing or a 30-minute demo with Q&A about data sources and coverage.
3. For North American import container tracking, provide a Master Bill of Lading, container number, and ocean carrier SCAC.
4. Use the web app or connect through the API or a listed TMS integration.

Verdict

Choose OpenTrack if your logistics work involves North American import containers and you need shipment visibility, alerts, analytics, or customer collaboration tools. Its coverage is currently centered on that region and import flow, and prospective customers need to request pricing.