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One Adviser

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What One Adviser is

One Adviser is web-based practice management software for Australian financial advisers, planning firms, and AFSL licensees. Its SOA and ROA builder supports AI-assisted drafting, version history, and approval workflows. The AI engine can also run compliance checks, create meeting summaries, and transcribe client meetings. Compliance tools include Best Interest Duty checklists, FASEA declarations, CPD tracking, a breach register, and complaints handling. The white-labelled client portal offers two-factor authentication, secure messaging, document sharing, and appointment booking. One Adviser describes its platform as secure and says its data is hosted in Australia. Migration support covers client records, fact-finds, file notes, and document history from Xplan, AdviserLogic, Midwinter, COIN, or an existing CRM. The provider says full migrations typically take 2–4 weeks, while self-serve CSV imports can be completed the same day. Plans include per-seat options and platform plans, and a 14-day trial is available. Essentials costs A$99 a month; Professional costs A$199 a month plus a $1,500 one-time setup and migration fee; Enterprise costs A$349 a month plus $4,500 one-time setup and migration.

Who it suits

One Adviser is for Australian financial advisers, financial planning firms, and AFSL licensees. Its compliance, advice, and portal tools may also suit practices coordinating work across advisers, support staff, and clients.

What it does well

  • SOA and ROA tools include version history and approvals.
  • Compliance tools include CPD tracking and complaints handling.
  • Client portal supports secure messaging and document sharing.
  • Self-serve CSV import can be completed the same day.
  • Two observer seats are free per practice.

What to know first

  • No free plan is listed.
  • Full migrations typically take 2–4 weeks.
  • Professional and Enterprise have one-time setup and migration fees.

Plans

PlanBilled and limitsPrice
Compliance Manager seat$129/seat/mo · 200 AI queries · 60 min transcription · read-only on advice and CRMA$129 a month
Adviser seat$149/seat/mo · 400 AI queries · 240 min transcription · 30 product searchesA$149 a month
Principal / Practice Admin seat$179/seat/mo · 500 AI queries · 360 min transcription · 50 product searchesA$179 a month
Professional$199/month platform · $1,500 one-time setup and migration · workflows, client portal, revenue tracking, advanced advice builderA$199 a month
Client Service / Admin seat$29/seat/mo · 20 AI queries/mo · no advice authoring or AI engineA$29 a month
Enterprise$349/month platform · $4,500 one-time setup and migration · HR, multi-practice management, white-label brandingA$349 a month
Paraplanner seat$79/seat/mo · 150 AI queries · 60 min transcription · 10 product searchesA$79 a month
Essentials$99/month platform · No setup fee · self-serve onboarding · CRM, basic SOA/ROA, compliance basics, calendarA$99 a month

As oneadvisor.com.au lists them, read 3 Oct 2026. The maker's own page has the final word.

Verdict

One Adviser combines advice production, compliance workflows, AI tools, and a client portal for Australian practices. Compare the per-seat and platform plans, including setup costs, with your practice's requirements.

Facts from One Adviser's own pages

Advice production
Its SOA and ROA builder supports AI-assisted drafting, version history and approval workflows. · oneadvisor.com.au, 3 Oct 2026
AI tools
The AI engine can draft SOAs, run compliance checks, generate meeting summaries and transcribe client meetings. · oneadvisor.com.au, 3 Oct 2026
Client portal
The white-labelled client portal offers 2FA, secure messaging, document sharing and appointment booking. · oneadvisor.com.au, 3 Oct 2026
Compliance
The compliance module includes Best Interest Duty checklists, FASEA declarations, CPD tracking, a breach register and complaints handling. · oneadvisor.com.au, 3 Oct 2026
Migration
The maker says it can import client records, fact-finds, file notes and document history from Xplan, AdviserLogic, Midwinter, COIN or an existing CRM. · oneadvisor.com.au, 3 Oct 2026
Migration timing
The site says full migrations typically take 2–4 weeks, while self-serve CSV import can be completed the same day. · oneadvisor.com.au, 3 Oct 2026
Purpose
One Adviser describes itself as practice management software for Australian financial advisers, financial planning firms and AFSL licensees. · oneadvisor.com.au, 3 Oct 2026
Seat limits
Client portal users are free, each practice receives two free observer seats, and AI usage is pooled across the team. · oneadvisor.com.au, 3 Oct 2026
Security and hosting
The site describes the platform as secure and says data is Australian-hosted. · oneadvisor.com.au, 3 Oct 2026
Support
The page lists email support with a 48-hour SLA for Essentials setup, and priority support plus a dedicated success manager with Enterprise. · oneadvisor.com.au, 3 Oct 2026

Where One Adviser stands on Freedom251

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