Freedom251 › Restaurant Online Ordering Software
Omiser
by Omiser
What Omiser is
Omiser is a paid restaurant ordering service providing a commission-free online shop, branded mobile app, and management dashboard under a restaurant’s own brand. Customers can order through a website or app, while staff manage live orders, pickup, delivery zones, fees, and minimum order values. POS integration can sync orders and support receipt printing, but Omiser does not operate as a marketplace or provide delivery drivers. AI tools can import dishes, descriptions, prices, and allergens from menu photos or PDFs, create food images, and translate menus into eight languages. Customer tools include CRM, VIP badges, coupons, promotions, and revenue analytics. Payments listed include cards, PayPal, Apple Pay, Google Pay, and cash. Native iOS and Android apps offer four languages, tracking, menu search, order history, and dark mode. Plans include a seven-day trial without a credit card. Starter costs €99 a month, Business 149.00 EUR, and Premium 199.00 EUR.
Who it suits
Omiser suits restaurants wanting their own branded ordering service through a website and app. It is relevant to operators needing delivery-zone controls, POS integration, customer tools, and restaurant mobile apps.
What it does well
- Commission-free branded ordering shop
- Website and native app ordering channels
- AI menu import, images, and translation
- POS integration supports syncing and receipt printing
- Seven-day trial without credit card
What to know first
- Does not provide delivery drivers
- No free plan
- Starter allows one delivery zone and one user
- Premium required for API integrations
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Actual billing is 99 € per month in EUR via Stripe. · 1 delivery zone + pickup · 1 user · German · Email support | €86 a month |
| Business | Actual billing is 149 € per month in EUR via Stripe. · Unlimited delivery zones · Up to 5 employees · 4 languages · Priority support | €130 a month |
| Premium | Actual billing is 199 € per month in EUR via Stripe. · Unlimited employees · API access for integrations · Dedicated contact person · Phone support | €173 a month |
As omiser.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Omiser combines branded ordering channels, restaurant operations, menu tools, and customer management. Its three paid plans differ by staffing, zones, languages, and support, while delivery logistics remain the restaurant’s responsibility.
Facts from Omiser's own pages
- Customer tools
- The dashboard includes customer management and CRM, VIP badges, coupons, promotions, and revenue analytics. · omiser.com, 11 Oct 2026
- Delivery orders
- Yes · omiser.com, 22 Sept 2026
- Free plan
- No · omiser.com, 22 Sept 2026
- Headquarters
- Dortmund, Germany · omiser.com, 19 Oct 2026
- Integrations
- Premium includes API access for integrations, and the dashboard page describes POS integration for syncing orders and receipt printing. · omiser.com, 11 Oct 2026
- Intended users
- Omiser describes the platform as built for restaurants seeking to run their own online ordering service under their own brand. · omiser.com, 11 Oct 2026
- Menu tools
- Its AI can import dishes, descriptions, prices, and allergens from menu photos or PDFs, generate food images, and translate menus into eight languages. · omiser.com, 11 Oct 2026
- Mobile app
- Omiser offers native iOS and Android restaurant apps with four languages, order tracking, menu search, order history, and dark mode. · omiser.com, 11 Oct 2026
- Ordering channels
- website and app · omiser.com, 22 Sept 2026
- Orders and delivery
- The dashboard supports real-time order management, delivery zones on a map, pickup, and delivery fees and minimum order values by zone. · omiser.com, 11 Oct 2026
- Payments
- Omiser lists card payments, PayPal, Apple Pay, Google Pay, and cash; its dashboard page names Stripe, PayPal, and cash as integrated payment options. · omiser.com, 11 Oct 2026
- Plan limits
- Starter includes one delivery zone and one user; Business includes up to five employees; Premium includes unlimited employees. · omiser.com, 11 Oct 2026
- POS integration
- Yes · omiser.com, 22 Sept 2026
- Privacy roles
- Omiser says restaurants are controllers of their end-customer order data and Omiser processes that data on the restaurant’s documented instructions under a data processing agreement. · omiser.com, 11 Oct 2026
- Security
- Omiser says it uses AES-256-CBC encryption and a logically isolated database for each restaurant, and its privacy policy says platform servers are located in the EU. · omiser.com, 11 Oct 2026
- Support
- Starter includes email support, Business includes priority support, and Premium includes a dedicated contact person and phone support. · omiser.com, 11 Oct 2026
- Trial
- Every plan includes a seven-day free trial, and the pricing page says no credit card is required. · omiser.com, 11 Oct 2026
- What it does
- Omiser provides restaurants with their own commission-free online ordering shop, mobile app, and management dashboard; it says it is not a marketplace and does not provide delivery drivers. · omiser.com, 11 Oct 2026
- Branded mobile app
- Yes · omiser.com, 22 Sept 2026
Where Omiser stands on Freedom251
- Restaurant Online Ordering Software#42 of 127