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NetSupport DNA
What NetSupport DNA is
NetSupport DNA is a paid, self-hosted IT management platform for monitoring technology and networks from one central point. It has corporate and education editions, automatically discovers PCs and SNMP devices, deploys agents, and supports up to 10,000 devices. Hardware inventory records CPU, BIOS, network, video, and storage details, with reports for computers, departments, or groups. Software inventory lists installed applications, tracks licences, and supports scheduled distribution. Monitoring covers internet and application use, services, processes, security events, and real-time PC views. Active Directory linking and single sign-on are supported. Data-protection tools include file discovery, retention controls, breach alerts, removable-device controls, and archiving or removal of an individual’s data history. Platforms include Windows, macOS, iOS, Android, browser extensions, and self-hosted deployment. Pricing is by tailored quote. A 30-day trial supports up to 50 devices without a credit card and includes all features.
Who it suits
NetSupport DNA suits SMEs and larger organisations managing software, hardware, contracts, and network activity centrally. Its corporate edition is described for environments with 10 to 5,000 devices, while deployment supports up to 10,000.
What it does well
- Discovers PCs and SNMP devices automatically
- Hardware and software inventory reporting
- Software licence and contract tracking
- Active Directory and single sign-on support
- 30-day trial with all features
What to know first
- Pricing requires a tailored quote
- No free plan
- Trial is limited to 50 devices
- Self-hosted deployment required
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| NetSupport DNA | Tailored quote based on the organisation’s requirements; request a customised, no-obligation quote. · Price requires a quote · 30-day free trial covers up to 50 devices | On request |
As netsupportdna.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
NetSupport DNA combines inventory, monitoring, licence management, and data-protection controls for centrally managed IT environments. Prospective buyers should distinguish the 50-device trial limit from the stated 10,000-device deployment capacity.
Facts from NetSupport DNA's own pages
- Activity monitoring
- It tracks internet and application usage, services, processes, and security-related events, and offers real-time PC views. · netsupportdna.com, 11 Oct 2026
- Asset inventory
- Hardware inventory captures device details such as CPU, BIOS, network, video, and storage data, with reports for individual PCs, departments, or groups. · netsupportdna.com, 11 Oct 2026
- Barcode scanning
- Yes · netsupportdna.com, 21 Sept 2026
- Contract tracking
- Yes · netsupportdna.com, 21 Sept 2026
- Data protection
- Its data protection tools include file discovery, configurable data retention, breach alerts, removable-device controls, and archiving or removal of an individual's data history. · netsupportdna.com, 11 Oct 2026
- Deployment
- self_hosted · netsupportdna.com, 21 Sept 2026
- Deployment integrations
- The maker provides technical documents for deploying the Mac agent via Jamf Pro and centrally configuring the Chrome agent extension. · netsupportdna.com, 11 Oct 2026
- Device discovery
- It automatically discovers PCs and SNMP devices, can deploy agents, and supports up to 10,000 devices. · netsupportdna.com, 11 Oct 2026
- Directory integration
- NetSupport DNA can link with an organisation’s existing Active Directory, including single sign-on. · netsupportdna.com, 11 Oct 2026
- Editions
- NetSupport DNA has corporate and education editions. · netsupportdna.com, 11 Oct 2026
- Founded
- 1989 · netsupportdna.com, 28 Sept 2026
- Free plan
- No · netsupportdna.com, 21 Sept 2026
- Headquarters
- Peterborough, United Kingdom · netsupportdna.com, 28 Sept 2026
- Intended users
- The corporate edition is described for SMEs with 10–5,000 devices and for larger corporations. · netsupportdna.com, 11 Oct 2026
- Notable limit
- The trial supports up to 50 devices, while the product feature page says deployment supports up to 10,000 devices. · netsupportdna.com, 11 Oct 2026
- Platforms
- The server and management console run on Windows; agents are available for Windows, macOS, and Chrome OS, with supporting iOS and Android apps. · netsupportdna.com, 11 Oct 2026
- Purpose
- NetSupport DNA provides IT management tools for companies to monitor and manage technology and networks from one central point. · netsupportdna.com, 11 Oct 2026
- Software license tracking
- Yes · netsupportdna.com, 21 Sept 2026
- Software management
- Software inventory reports installed applications and supports software licence tracking and scheduled software distribution. · netsupportdna.com, 11 Oct 2026
- Support
- The maker's resources page says customers can use its knowledge base and raise a support ticket; the product page describes support as included. · netsupportdna.com, 11 Oct 2026
- Trial
- The free trial lasts 30 days, supports up to 50 devices, needs no credit card, and includes access to all features. · netsupportdna.com, 11 Oct 2026
Where NetSupport DNA stands on Freedom251
- IT Asset Management Software#59 of 112