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NCR Counterpoint
What NCR Counterpoint is
NCR Counterpoint is paid retail software for managing inventory and sales across business locations. It includes inventory management, sales reporting, employee permissions, multi-location support, and offline mode. The listed platforms are Windows and iOS, giving buyers those two options to consider when assessing how the product fits their operations. The maker is NCR Counterpoint, headquartered in Atlanta, Georgia, USA, and founded in 1884. Pricing is available on request, so businesses need to contact the maker to learn the cost. The listed capabilities give retailers a starting point for evaluating the product: inventory and sales reporting cover two core management needs, while permissions and multi-location support address staff access and operations across sites. Offline mode is also available. NCR Counterpoint may suit businesses looking for these capabilities in a retail management product and whose platform needs match Windows or iOS. The main buying questions are whether its listed functions fit the business and what the requested pricing will be.
Who it suits
NCR Counterpoint suits retailers that need inventory management, sales reporting, and employee permissions. Its multi-location support and offline mode may also fit businesses operating across sites or needing offline access, provided Windows or iOS works for them.
What it does well
- Includes inventory management and sales reporting.
- Supports employee permissions.
- Handles multiple locations.
- Offers offline mode.
- Available on Windows and iOS.
What to know first
- Pricing requires a request to the maker.
- The listed platforms are limited to Windows and iOS.
- It is a paid product.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| NCR Counterpoint | Contact an NCR partner or reseller for pricing. · Custom implementation and added solutions available | On request |
As ncr.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the NCR website.
- Contact the maker to request pricing.
- Check that Windows or iOS fits your platform needs.
Verdict
Choose NCR Counterpoint if your retail operation needs inventory management, sales reporting, employee permissions, or multi-location support. Consider another option if you need a different platform or want to know the cost before requesting pricing.
Questions
How much does NCR Counterpoint cost?
Pricing is available on request. It is a paid product.
Which platforms does it support?
The listed platforms are Windows and iOS.
Does it support multiple locations?
Yes, multi-location support is listed.
Can it manage inventory and report sales?
Yes. Inventory management and sales reporting are listed.
Who makes NCR Counterpoint?
The maker is NCR Counterpoint, headquartered in Atlanta, Georgia, USA. It was founded in 1884.
Facts from NCR Counterpoint's own pages
- Company headquarters
- NCR Voyix’s About page identifies Atlanta as its global headquarters. · ncrvoyix.com, 12 Oct 2026
- Database
- The SQL version is based on Microsoft SQL Server and is described as scaling from single-user systems to enterprises with hundreds of users. · userportal.counterpointpos.com, 11 Oct 2026
- Ecommerce
- NCR describes CPOnline as an ecommerce option integrated with Counterpoint, allowing online orders to flow into the POS. · userportal.counterpointpos.com, 11 Oct 2026
- Employee permissions
- Yes · ncr.com, 20 Sept 2026
- Founded
- 1884 · ncr.com, 28 Sept 2026
- Headquarters
- Atlanta, Georgia, USA · ncr.com, 28 Sept 2026
- Integrations
- NCR lists separate support contacts for its Counterpoint email-marketing, ecommerce, mobile-alert, mobile-POS, and gateway offerings. · retailapps.counterpoint.ncrvoyix.com, 12 Oct 2026
- Intended users
- NCR describes Counterpoint as a retail management solution for merchants of all sizes, with the product overview emphasizing specialty retail. · userportal.counterpointpos.com, 11 Oct 2026
- Inventory
- It provides customized on-demand inventory management and integrates inventory data across locations. · investor.ncr.com, 12 Oct 2026
- Inventory management
- Yes · ncr.com, 20 Sept 2026
- Mobile access
- NCR says retailers can access sales and inventory information on a mobile app, and data feedback on web devices. · investor.ncr.com, 12 Oct 2026
- Mobile limitation
- CPMobile cannot be used when multiple instances of Counterpoint are installed on the server, and dial-up credit-card processing is unsupported. · cpmobilehelp.counterpoint.ncrvoyix.com, 12 Oct 2026
- Mobile POS
- Counterpoint Mobile supports item and customer lookup, inventory counts, and sales on iPhone, iPod Touch, or iPad over wireless or cellular networks. · userportal.counterpointpos.com, 11 Oct 2026
- Mobile requirements
- NCR’s CPMobile 2.6.2 requirements specify an iPhone, iPod Touch, or iPad running iOS 11 or iOS 12 and Counterpoint V8.4.6.10 or later. · cpmobilehelp.counterpoint.ncrvoyix.com, 12 Oct 2026
- Multi-location support
- Yes · ncr.com, 20 Sept 2026
- Offline mode
- Yes · ncr.com, 20 Sept 2026
- Offline operation
- Offline mode can let workstations continue entering tickets and orders while disconnected from the database server, with automatic synchronization after reconnection; the document says Offline V2 is required. · userportal.counterpointpos.com, 11 Oct 2026
- Payments
- CPMobile point-of-sale credit-card transactions require NCR Secure Pay or NCR Counterpoint Gateway. · cpmobilehelp.counterpoint.ncrvoyix.com, 12 Oct 2026
- POS and loyalty
- The product includes touchscreen point-of-sale and built-in customer loyalty. · investor.ncr.com, 12 Oct 2026
- Product
- NCR Counterpoint is a retail management system covering point of sale, inventory, customer records, purchasing, and sales history. · userportal.counterpointpos.com, 11 Oct 2026
- Purchasing
- Automated purchasing and sales tools support forecasting, purchasing, and inventory control. · investor.ncr.com, 12 Oct 2026
- Purpose
- NCR Counterpoint is retail point-of-sale and inventory-management software for retailers ranging from one location to hundreds. · investor.ncr.com, 12 Oct 2026
- Retail workflows
- The POS supports retail, wholesale, mail-order, and ecommerce businesses, including sales, returns, orders, and layaways. · userportal.counterpointpos.com, 11 Oct 2026
- Sales reporting
- The product offers web-based real-time reporting and configurable reports. · investor.ncr.com, 12 Oct 2026
Where NCR Counterpoint stands on Freedom251
- Point-of-Sale Software#47 of 113
- Shop Management software#15 of 25