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Navia Benefits Administration
What Navia Benefits Administration is
Navia Benefits Administration is a benefits enrollment and administration solution for employers and brokers. It combines a website with a dedicated service team for enrollment and year-round participant support. Navia says its team follows up on missing participant information, resolves ACA errors in real time, and handles dual enrollments and carrier file issues. Employers can use analytics about employee plan usage to refine benefit offerings and make strategic decisions. The platform is designed for organizations with 1,000 to 10,000 employees and to support acquisitions and divestitures. Employees can enroll or change benefits through the mobile app, compare plans side by side, and use a recommendation engine. Compliance services include ACA tracking and reporting, COBRA administration, and help with Form 5500 filings. A multilingual virtual chat assistant is available 24/7; Navia says it resolves 87% of chats. Named data connections include ADP Workforce Now, Employee Navigator, ADP, PRISM HR, Rippling, UKG, and Workday. Administration pricing is provided by quote request.
Who it suits
It is presented for employers and brokers, particularly organizations with 1,000 to 10,000 employees. Participants with FSA, HRA, HSA, or Commuter benefits can use the free-to-download and free-to-use MyNavia app on iPhone and Android.
What it does well
- Offers ACA tracking, notifications, and year-end reporting.
- Mobile app supports enrollment and benefit changes.
- Includes plan comparisons and a recommendation engine.
- Multilingual chat assistance is available 24/7.
- Lists multiple data connection partners.
What to know first
- Administration pricing requires a quote request.
- The described platform is designed for 1,000 to 10,000 employees.
- MyNavia is for participants with specified benefit types.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Small-group HRA administration | Flat monthly fee · 25 or fewer HRA participants | $100 a month |
| Small-group FSA administration | Flat annual fee · 15 or fewer FSA participants | $1,000 a year |
| Custom FSA administration | $2.50-$5.50 per employee per month · Groups with 100 or more FSA participants | $2.50 a month |
| Standard HRA administration | Initial setup fee · Standard pricing also lists $600 annual plan fee and $4 PEPM, $100 minimum | $400, paid once |
| Benefits Administration | Contact Navia for quote · Enrollment · eligibility · FSA · HRA · HSA · reimbursement · COBRA · retirement | On request |
As naviabenefits.com lists them, read 21 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Navia Benefits Administration website.
- Submit a quote request to receive pricing details from a benefits expert.
- Use the web solution for benefits administration and enrollment.
- Participants with an FSA, HRA, HSA, or Commuter benefit can download the free MyNavia app for iPhone or Android.
- Connect employee data through a listed partner or file vendor.
Verdict
Navia combines enrollment tools, administration support, compliance services, and employee plan-use analytics. Prospective customers need to request a quote for pricing details.
Questions
How is Navia Benefits Administration priced?
Pricing is provided on request. Prospective customers can submit a quote request for details from a benefits expert.
Which organizations is the platform designed for?
Navia says it is designed for organizations with 1,000 to 10,000 employees and to support acquisitions and divestitures.
What platforms are available?
The solution is available on web, Android, and iOS. The free-to-download and free-to-use MyNavia app is available for iPhone and Android to participants with an FSA, HRA, HSA, or Commuter benefit.
Which integrations and data connections are listed?
Navia names ADP Workforce Now as an integration. Its data connection partners include Employee Navigator, ADP, PRISM HR, Rippling, UKG, and Workday; it says it can connect with any file vendor.
What compliance services are included?
The solution includes ACA tracking, notifications and year-end reporting, COBRA administration, and help with Form 5500 filings.
Who is Navia Benefits Administration for?
Navia presents the solution to employers and brokers, and describes mid-market employers as a group that can feel underserved by larger vendors.
Facts from Navia Benefits Administration's own pages
- ACA compliance
- Navia offers ACA tracking, notifications, year-end reporting and real-time error resolution. · naviabenefits.com, 21 Oct 2026
- Administration
- Navia says its team contacts participants for missing information, resolves ACA errors in real time, and handles dual enrollments and carrier file issues. · naviabenefits.com, 4 Oct 2026
- Analytics
- The platform provides analytics about plan usage for benefits-package decisions. · naviabenefits.com, 21 Oct 2026
- Android requirement
- The MyNavia Android listing says Android 10 is currently unsupported. · play.google.com, 21 Oct 2026
- Breach criticism
- The Register reported that HackerOne criticized delayed notification and cited a broken-object-level-authorization flaw in Navia's environment. · theregister.com, 21 Oct 2026
- Breach scope
- The Washington notice says almost 27,000 PEBB and about 5,600 SEBB members were affected, with names, IDs, Social Security numbers, birth dates and addresses potentially exposed. · content.govdelivery.com, 21 Oct 2026
- Chat assistance
- Navia says its multilingual virtual assistant is available around the clock and resolves 87% of chats. · docs.naviabenefits.com, 21 Oct 2026
- COBRA
- COBRA administration is included as a supported benefits service. · naviabenefits.com, 21 Oct 2026
- COBRA middleware
- The COBRA decision product uses proprietary middleware for HRIS and COBRA data movement. · naviabenefits.com, 21 Oct 2026
- Company headquarters
- LinkedIn lists headquarters in Renton, Washington. · linkedin.com, 21 Oct 2026
- Company history
- LinkedIn lists Navia as founded in 1989, originally under the name Flex-Plan Services. · linkedin.com, 21 Oct 2026
- Company legal name
- The legal entity is Navia Benefit Solutions, Inc. · crunchbase.com, 21 Oct 2026
- Company size
- LinkedIn lists 1,001-5,000 employees. · linkedin.com, 21 Oct 2026
- Compliance services
- The solution includes ACA tracking, notifications and year-end reporting, COBRA administration, and help with Form 5500 filings. · naviabenefits.com, 4 Oct 2026
- Data connections
- Navia’s overview brochure lists Employee Navigator, ADP, PRISM HR, Rippling, UKG, and Workday as data connection partners and says it can connect with any file vendor. · docs.naviabenefits.com, 4 Oct 2026
- Decision support
- A recommendation engine and side-by-side plan comparisons are intended to help employees choose plans. · naviabenefits.com, 21 Oct 2026
- Documentation and training
- The administrative resource hub provides employer-portal walkthroughs, benefit overviews, accounting overviews and live webinars. · naviabenefits.com, 21 Oct 2026
- Enrollment
- Employees can enroll or change elections through Navia's mobile app. · naviabenefits.com, 21 Oct 2026
- Enrollment tools
- The mobile app supports full enrollment and benefit changes, while a recommendation engine and side-by-side plan comparisons help employees choose plans. · naviabenefits.com, 4 Oct 2026
- ERISA documents
- Navia creates ERISA wrap documents and provides continuous online access to them. · naviabenefits.com, 21 Oct 2026
- Form 5500
- Navia handles Form 5500 data gathering, preparation, auditor coordination and electronic filing. · naviabenefits.com, 21 Oct 2026
- Integration lead time
- Navia's integration guide estimates 6-8 weeks for COBRA feeds and 3-4 months for non-COBRA feeds. · naviabenefits.com, 21 Oct 2026
- Integrations
- Navia states that it integrates with ADP Workforce Now to exchange employee demographic data and other benefits administration information. · naviabenefits.com, 4 Oct 2026
- Licence
- The cited Navia materials describe a proprietary SaaS service and do not state an open-source licence or public SDK. · docs.naviabenefits.com, 21 Oct 2026