Municipal One

What Municipal One is

Municipal One is a web-based service delivery platform for city and county governments. It brings citizen-facing services together across agendas, service requests, registrations, reservations, applications, permits, and payments. Its product suite also includes government websites, agenda management, licensing and permitting, applicant tracking, mass messaging, online payments, public records requests, and recreation management.

Municipal Boards helps government teams create agendas, assemble board packets, record meeting minutes, manage approvals, and publish materials as web pages or PDFs. Citizen request tools direct issues to departments or staff, give residents status updates, and provide mapping and reporting. Recreation departments can offer online activity registration, facility reservations, and payment processing. The website product can connect with existing applications, including payment processing, recreation, and licensing and permitting systems. Municipal One states that its government websites meet WCAG 2.1 AA and ADA standards; the agenda product states WCAG 2.1 AA compliance and provides ADA-compliant PDFs. The website product also describes cloud infrastructure and enterprise-grade security, and its team offers implementation guidance, training, personalized assistance, and ongoing support. Prospective customers are directed to schedule a demo for pricing information.

Who it suits

Municipal One is designed for city and county governments that want to provide public services through a web platform. Its listed tools suit teams managing agendas, resident requests, permits, payments, public records, or parks and recreation services.

Getting started

1. Visit the Municipal One website.
2. Schedule a demo to discuss the platform and pricing.
3. Choose the government products relevant to your services.
4. Work with the team for implementation guidance and training.

Verdict

City and county governments looking to bring public services and administrative tools into one web platform should consider Municipal One. Its broad product suite includes agenda management, citizen requests, websites, permitting, payments, and recreation management. Prospective customers need to schedule a demo to discuss pricing.