Purpose: OpenCities helps local governments provide digital interactions through modern websites and website tools.
Audience: The maker describes OpenCities as serving local governments of all sizes and says it is trusted by 170+ government agencies serving more than 15 million people.
Government search: Its purpose-built government search engine simplifies government terms to help users find information.
Content tools: The low-code/no-code platform offers flexible design, content templates, and tools for organisation-wide content creation.
Analytics and feedback: Website analytics, page-level feedback, form value questions, and surveys help customers assess website use and identify improvements.
Publishing controls: Staff across departments can curate and publish content with custom approval processes and a consistent organisational brand and voice.
Resident self-service: Website tools and templates are designed to help residents find information on their first visit and support digital self-service.
Website updates: Customers can change homepage layouts and page themes without conducting a full website redesign.
Integration: The OpenCities/EHQ connector is named as a platform upgrade; the EngagementHQ page says the connector is among Granicus integrations.
Security: Granicus says security experts and security measures guide platform development and support customers to protect data.
Accessibility: The OpenCities accessibility statement says the platform meets WCAG 2.1 Level AA and is tested using automated tools and specialist manual checks.
Support: OpenCities customers can access the OpenCities Help Centre at help.opencities.com or email [email protected].
Pricing detail: The product page describes a population-based subscription model but does not publish a price and directs prospective customers to schedule a demo.

Where it ranks on Freedom251

Best Government Website Builders in 2026#4 of 33

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Sources

granicus.com.au/solution/opencities/· checked 4 Oct 2026
granicus.com.au/wp-content/uploads/application/pdf/Open· checked 4 Oct 2026
granicus.com.au/support/· checked 4 Oct 2026