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MRI Palace

by MRI Palace

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What MRI Palace is

MRI Palace is paid, cloud-based property management software for New Zealand’s regulatory landscape. It runs on web, iOS, and Android, and supports lease management, maintenance management, online rent collection, and property accounting. Trust-accounting tools include bank transaction auto-matching, bulk payments, direct debit integration, reconciliations, and audit-ready reports. Palace helps monitor and report Healthy Homes compliance, while rent workflows cover increases, decreases, part-rent changes, and rent holidays with Tribunal reporting. The BOSS Dashboard breaks portfolio performance down by branch, region, and property manager. The system records correspondence sent by print, email, or SMS and links it to a diary; owners can use an Owner Portal, and tenant communications and documents are stored. MRI describes Google single sign-on, multiple user-security levels, integrations such as Trade Me and Debitsuccess, and workflow add-ons. Migration includes a test conversion, with onboarding, training, webinars, and support. Pricing is available on request.

Who it suits

MRI Palace is designed for New Zealand property managers and agencies handling portfolios, trust accounting, compliance, rent, maintenance, and tenant communication. MRI says more than 1,200 agencies use it.

What it does well

  • New Zealand compliance workflows
  • Trust accounting and audit-ready reports
  • Web, iOS, and Android access
  • Portfolio performance dashboard
  • Migration test conversion and training

What to know first

  • Pricing is available only on request
  • Designed for New Zealand’s regulatory landscape
  • Some capabilities use separate add-ons

Verdict

MRI Palace brings accounting, compliance, rent, maintenance, and communication functions into one cloud property-management system. Request pricing and confirm which integrations or add-ons your agency requires.

Facts from MRI Palace's own pages

Property accounting
Yes · mrisoftware.com, 21 Sept 2026
Add-ons
The maker describes MaintenancePlus, Invoice Automate and SecureSign as add-ons accessible or integrated with Palace. · mrisoftware.com, 13 Oct 2026
Communication records
Palace records correspondence sent by print, email, or SMS and links it to the diary system. · mrisoftware.com, 12 Oct 2026
Company
MRI Software says it was founded in 1971 and is headquartered outside Cleveland, Ohio. · mrisoftware.com, 13 Oct 2026
Dashboards
The BOSS Dashboard breaks down portfolio performance by branch, region, and property manager. · mrisoftware.com, 12 Oct 2026
Data migration
MRI describes a data migration process that includes a test conversion so customers can review what is converted and how. · mrisoftware.com, 13 Oct 2026
Founded
1971 · mrisoftware.com, 28 Sept 2026
Headquarters
Solon, Ohio, United States · mrisoftware.com, 28 Sept 2026
Healthy Homes
Palace supports compliance with New Zealand legislative requirements including RTAA changes and the Healthy Homes Guarantee Act. · mrisoftware.com, 13 Oct 2026
Integrations
The maker says Palace offers standard and premium app integrations and lists partners including 1form, Google Maps, Trade Me and Inspection Manager. · mrisoftware.com, 13 Oct 2026
Intended customers
MRI says Palace is purpose-built for property managers and reports that more than 1,200 agencies use it. · mrisoftware.com, 13 Oct 2026
Lease management
Yes · mrisoftware.com, 21 Sept 2026
Maintenance management
Yes · mrisoftware.com, 21 Sept 2026
Migration
MRI describes a data migration process that includes a test conversion so customers can review what is converted and how. · mrisoftware.com, 12 Oct 2026
Mobile app
MRI’s Palace support updates describe its inspection app for iOS and Android. · mrisoftware.com, 12 Oct 2026
Mobile app coverage
ios and android · mrisoftware.com, 21 Sept 2026
Online rent collection
Yes · mrisoftware.com, 21 Sept 2026
Owner and tenant communication
Owners can access shared information through an Owner Portal, and the system stores tenant communications and documents. · mrisoftware.com, 13 Oct 2026
Platform access
MRI describes Palace as cloud-based property management software and links to a Palace login. · mrisoftware.com, 12 Oct 2026
Pricing
The Palace pricing link redirects to MRI’s general product directory, and the opened Palace pages direct prospective customers to request information or a demo. · mrisoftware.com, 12 Oct 2026
Pricing availability
The Palace pricing link redirected to MRI’s general products directory, which displayed no Palace prices. · mrisoftware.com, 13 Oct 2026
Product
MRI Palace is property management software designed for New Zealand’s regulatory landscape. · mrisoftware.com, 12 Oct 2026
Purpose
MRI Palace is property management software designed for New Zealand’s regulatory landscape and property managers. · mrisoftware.com, 13 Oct 2026
Rent management
The software handles rent increases, decreases, part-rent changes and rent holidays, and reports them on Tribunal reports. · mrisoftware.com, 13 Oct 2026

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