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Moss
What Moss is
Moss is web-based practice management software for studios and wellness businesses, combining scheduling, payments, memberships, attendance tracking, instructor management, and a client portal. Scheduling includes recurring class calendars, copy-week scheduling, instructor substitutes, room and resource conflict checks, and automated waitlists. Every plan has an embeddable booking widget, client self-booking, and household accounts. Moss advertises online card payments and HSA/FSA payment flows. Its AI features cover waitlist promotion, churn prediction, and drop-in price adjustments based on demand, capacity, and weather. An optional Google Calendar integration checks selected calendars’ free/busy times to calculate instructor availability for one-to-one appointments. Moss offers migration from MindBody, Vagaro, or another practice management system. The company says it does not sell personal information or use it to train generalized AI models; its AI uses data within a studio’s Moss tenant to provide the service. Sprig starts at $39 a month billed annually, and a 14-day trial is available. QuickBooks and Xero sync are listed as coming soon on all three plans.
Who it suits
Moss suits independent studios and wellness businesses, including Pilates, fitness, recovery, cryotherapy, and medspas. Smaller operations may consider Sprig, which is limited to one instructor, one location, and 100 active clients.
What it does well
- Recurring classes, substitutes, and automated waitlists
- Booking widget and self-booking on every plan
- Online card and HSA/FSA payment flows
- Migration offered from other practice systems
- 14-day trial available
What to know first
- No free plan
- Sprig is limited to one instructor and location
- QuickBooks and Xero sync are coming soon
- Grove pricing requires a quote
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Branch | annually · 1 location · Unlimited instructors · Unlimited active clients | $119 a month |
| Sprig | annually · 1 instructor · 1 location · Up to 100 clients · Up to 5 membership plans | $39 a month |
| Grove | Custom; contact for a quote · Unlimited locations · Unlimited instructors · Unlimited active clients | On request |
As practicemoss.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Verdict
Moss brings studio scheduling, client booking, memberships, and payments into one web service. Check Sprig’s capacity limits and note that accounting sync is not yet listed as available.
Facts from Moss's own pages
- Accounting sync
- QuickBooks and Xero accounting sync are listed as coming soon on all three plans. · practicemoss.com, 4 Oct 2026
- AI features
- Moss describes AI features for waitlist promotion, churn prediction, and adapting drop-in prices to demand, capacity, and weather. · practicemoss.com, 4 Oct 2026
- Client booking
- Every plan includes an embeddable booking widget, client self-booking, and household accounts. · practicemoss.com, 4 Oct 2026
- Company
- The site identifies the company as Moss Inc.; the opened maker pages do not state its headquarters or founding year. · practicemoss.com, 4 Oct 2026
- Data use
- Moss says it does not sell personal information or use it to train generalized AI models; its AI features use data within the studio’s Moss tenant to provide the service. · practicemoss.com, 4 Oct 2026
- Integrations
- The privacy policy describes an optional Google Calendar integration that uses selected calendars’ free/busy times to calculate instructor availability for one-to-one appointments. · practicemoss.com, 4 Oct 2026
- Migration
- Moss offers white-glove migration from MindBody, Vagaro, or any practice management system. · practicemoss.com, 4 Oct 2026
- Notable limits
- Sprig is limited to one instructor, one location, and 100 active clients; it includes up to five membership plans. · practicemoss.com, 4 Oct 2026
- Payments
- Moss advertises online card payments and HSA/FSA payment flows. · practicemoss.com, 4 Oct 2026
- Product
- Moss describes itself as AI-native practice management software that handles scheduling, payments, and memberships for studios. · practicemoss.com, 4 Oct 2026
- Scheduling
- The platform supports recurring class calendars, copy-week scheduling, instructor substitutes, room and resource conflict checks, and automated waitlists. · practicemoss.com, 4 Oct 2026
- Security
- The privacy policy states that Moss uses TLS in transit, database-provider encryption at rest, organization-scoped row-level security, least-privilege staff access, audit logging, and code-change security reviews. · practicemoss.com, 4 Oct 2026
- Support
- The pricing page lists email support, an onboarding call, and a dedicated account manager in its plan comparison; Grove includes a dedicated account manager. · practicemoss.com, 4 Oct 2026
- Target users
- Moss presents itself for independent studios and wellness businesses including Pilates, fitness, recovery, cryotherapy, and medspas. · practicemoss.com, 4 Oct 2026
Where Moss stands on Freedom251
- Pilates Studio Software#18 of 33