Freedom251 › Ecommerce platforms
Medusa
What Medusa is
Medusa is an open-source commerce platform for businesses and developers building custom commerce features. Its framework supports custom API endpoints, business logic, data models, workflows, automations, and third-party service integrations. Commerce Modules provide inventory tracking, cart totals, payments, and order management; the product also lists product management, multiple sales channels, multi-warehousing, regional settings, and promotions. Merchants can configure and operate a store through a customizable admin dashboard. Listed integrations include Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for content management, and Algolia and Meilisearch for search. Teams can self-host using a standalone production build or use managed Medusa Cloud. The Cloud pricing page lists a 0.0% GMV platform fee and unlimited orders, products, sales channels, regions, and currencies, but usage limits apply to search requests, email, and storefront edge requests before charges. Cloud plans are Develop at $29 a month, Launch at $99 a month, and Scale at $299 a month. Medusa has a free plan and does not offer abandoned cart recovery.
Who it suits
Medusa suits businesses and teams with specific commerce requirements, as well as developers building custom features. It may suit teams prepared to build or configure their own commerce experience.
What it does well
- Open-source framework supports custom commerce logic
- Offers self-hosting or managed Medusa Cloud
- Cloud pricing lists a 0.0% GMV platform fee
- No transaction fee
What to know first
- Abandoned cart recovery is not available
- Cloud usage allowances apply to search, email, and edge requests
Limits
The Develop plan includes 1M storefront edge requests and 1,000 emails per month, plus one shared server, one long-lived environment, one preview environment, and 600 compute hours per month. Cloud usage charges apply beyond the listed allowances for search requests, email, and storefront edge requests.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Develop | From $29 /mo · 1 shared server · 1 long-lived environment · 1 preview environment · 600 compute hours/mo · 10 GB/mo data transfer · 10 GB-mo object storage · 1 GB-mo database storage | $29 a month |
| Scale | From $299 /mo · Everything in Launch · background workers · priority Cloud support · semantic search · longer backup retention · 10M edge requests · custom backend domain | $299 a month |
| Launch | From $99 /mo · Everything in Develop · autoscaling infrastructure · custom storefront domains · automatic backups · webhook events · Redis-backed KV store · concurrent previews | $99 a month |
| Enterprise | Custom · Enterprise license · 24/7 support · platform SLAs · RBAC, SSO, audit logs · dedicated support engineer · BYOC · 99.99% uptime guarantee · data sovereignty, SOC2, custom DPA | On request |
As medusajs.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Medusa website.
- Choose the free plan or a paid Cloud plan.
- Deploy to a hosting provider with a standalone production build, or use Medusa Cloud.
- Build custom commerce features with the framework and Commerce Modules.
- Configure and operate the store through the admin dashboard.
Verdict
Medusa offers customizable commerce building blocks and a choice of self-hosted or managed deployment. Teams should consider the missing abandoned cart recovery feature and Cloud usage allowances.
Questions
Is Medusa free?
Medusa has a free plan. Paid Cloud plans start with Develop at $29 a month.
What does the Develop plan include?
It includes 1M edge requests per month, 1,000 emails per month, one shared server, one long-lived environment, one preview environment, and 600 compute hours per month.
Can I self-host Medusa?
Yes. Medusa can be deployed to a hosting provider using a standalone production build. The maker also offers managed Medusa Cloud.
Does Medusa charge transaction fees?
The listed transaction fee is none. The Cloud pricing page states a 0.0% GMV platform fee.
Which integrations are listed?
Listed integrations include Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for CMS, and Algolia and Meilisearch for search.
Does Medusa support digital products and abandoned cart recovery?
Digital products are supported. Abandoned cart recovery is listed as unavailable.
Facts from Medusa's own pages
- Abandoned cart recovery
- No · docs.medusajs.com, 20 Sept 2026
- Admin
- Medusa includes a customizable admin dashboard for merchants to configure and operate their store. · docs.medusajs.com, 30 Sept 2026
- Audience
- Medusa describes its audience as businesses and teams of all sizes with unique commerce requirements, as well as developers building custom features. · docs.medusajs.com, 30 Sept 2026
- Authentication
- The Auth Module supports email and password, third-party and social authentication, email verification, and multifactor authentication. · docs.medusajs.com, 30 Sept 2026
- Cloud fees
- The Cloud pricing page states a 0.0% GMV platform fee and unlimited orders, products, sales channels, regions, and currencies. · medusajs.com, 30 Sept 2026
- Cloud usage limits
- The pricing page lists 10,000 free-text search requests per month, 1,000 emails per month, and 1M storefront edge requests per month before usage charges apply. · medusajs.com, 30 Sept 2026
- Commerce features
- The product page lists product management, multiple sales channels, inventory and multi-warehousing, regional settings, and an advanced promotion engine. · medusajs.com, 30 Sept 2026
- Commerce modules
- Its Commerce Modules include functionality for inventory tracking, cart totals, payments, and order management. · docs.medusajs.com, 30 Sept 2026
- Company details
- Medusa’s LinkedIn company page lists Copenhagen as its headquarters and 2021 as its founding year. · linkedin.com, 30 Sept 2026
- Customization
- The framework supports custom API endpoints, business logic, data models, workflows, automations, and third-party service integrations. · docs.medusajs.com, 30 Sept 2026
- Digital products
- Yes · docs.medusajs.com, 20 Sept 2026
- Free plan
- Yes · docs.medusajs.com, 20 Sept 2026
- Integrations
- The documentation lists integrations including Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for CMS, and Algolia and Meilisearch for search. · docs.medusajs.com, 30 Sept 2026
- Product
- Medusa is an open-source, AI-native commerce platform with a framework for building custom commerce features. · docs.medusajs.com, 30 Sept 2026
- Sales channels
- omnichannel · docs.medusajs.com, 20 Sept 2026
- Security and compliance
- The maker says its infrastructure provider maintains GDPR-aligned controls and security certifications, while customers remain responsible for practices meeting their jurisdiction’s legal requirements. · medusajs.com, 30 Sept 2026
- Self-hosting
- Medusa can be deployed to a hosting provider using a standalone production build, and the maker also offers Medusa Cloud for managed deployment. · docs.medusajs.com, 30 Sept 2026
- Paid from
- 29 · docs.medusajs.com, 20 Sept 2026
- Support
- The Scale plan includes priority Cloud support, while Enterprise lists 24/7 support and a dedicated support engineer. · medusajs.com, 30 Sept 2026
- Transaction fee
- none · docs.medusajs.com, 20 Sept 2026
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