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Mavenir Business Messaging
What Mavenir Business Messaging is
Mavenir Business Messaging is a business messaging solution for mobile network operators and businesses. It is designed to help operators protect application-to-person SMS traffic and develop revenue from customer engagement across messaging channels. The offering includes RCS Business Messaging, campaign management, templated chatbots, a visual flow builder for conversations, payment integrations, analytics, and channel connectors.
Businesses can communicate through native messaging apps using rich media, cards, carousels, action buttons, and suggested responses. Supported status indicators include delivered, read, and typing notifications. Mavenir describes RCS and its MaaP layer as a single API connection for brands, partners, and aggregators, with APIs that link business systems to chatbots, AI, natural language processing, and mobile payments. Listed applications include authentication, order updates, password resets, alerts, payments, insurance claims, customer service, surveys, and appointments.
The RCS solution supports Universal Profile 2.0, with group chat, file transfer, rich cards, buttons, and notifications. It can be deployed in more than 60 Microsoft Azure regions and hosted in Mavenir’s or an operator’s Azure tenant. Mavenir also offers a cloud-based CPaaS solution for Apple Messages for Business. Pricing is on request.
Who it suits
Mavenir Business Messaging suits mobile network operators seeking to protect A2P SMS traffic and build messaging-based revenue. Its campaign, API, and conversational tools also serve businesses of different sizes that need customer messaging for use cases such as alerts, payments, and service conversations.
What it does well
- Combines RCS, campaign management, chatbots, and a visual flow builder.
- Supports rich media, carousels, buttons, and suggested responses.
- Provides a single API connection through RCS and MaaP.
- Supports delivery and read analytics and two-way messaging.
- Can be deployed across more than 60 Microsoft Azure regions.
- Includes payment integrations and multiple channel connectors.
What to know first
- Pricing is available on request.
- The listed platform is API.
Getting started
- Visit the Mavenir Business Messaging page.
- Contact Mavenir for pricing and deployment details.
- Use the API and MaaP integration options to connect business systems and third-party enablers.
- Choose messaging use cases such as alerts, payments, or customer service.
Verdict
Consider Mavenir Business Messaging if you are an operator or business looking for API-connected RCS and multi-channel customer engagement. Its broad messaging and integration features are the main reason to consider it; look elsewhere if you need published pricing or a platform beyond API.
Questions
How is Mavenir Business Messaging priced?
Pricing is on request.
What platform does it support?
The listed platform is API.
Can it connect to business systems and other tools?
Yes. Mavenir describes MaaP APIs for brands, partners, and aggregators, including connections to business systems, chatbots, AI, natural language processing, and mobile payments.
What messaging features does it support?
Features include rich media, cards, carousels, action buttons, suggested responses, group chat, file transfer, and delivery and read notifications.
Who is the solution intended for?
Mavenir describes it as serving mobile network operators and businesses of all sizes.
Can it be deployed on Microsoft Azure?
Mavenir announced deployment availability in more than 60 Azure regions, with hosting in Mavenir’s or an operator’s Azure tenant.
Facts from Mavenir Business Messaging's own pages
- API integration
- Mavenir describes RCS and MaaP as enabling a single API and integration for brands, partners, and aggregators to connect to business messaging. · mavenir.com, 9 Oct 2026
- Apple channel
- Mavenir says it is a certified Apple Messages for Business Messaging Service Provider and offers a cloud-based CPaaS solution for that ecosystem. · mavenir.com, 10 Oct 2026
- Audience
- Mavenir describes MAVbiz as a portfolio for communications service providers that helps businesses deliver omnichannel conversational customer engagement. · mavenir.com, 10 Oct 2026
- Cloud availability
- Mavenir announced its RCS Business Messaging solution for deployment in more than 60 Microsoft Azure regions. · mavenir.com, 9 Oct 2026
- Company security
- Mavenir says it is certified to ISO 27001 for information security management and states that its products and services comply with industry and regulatory standards. · mavenir.com, 9 Oct 2026
- Contact
- Mavenir provides regional contact numbers and directs security questions to its Security Team. · mavenir.com, 9 Oct 2026
- Deployment
- Mavenir announced that its RCS Business Messaging solution was available for deployment in more than 60 Microsoft Azure regions and could be hosted in Mavenir’s or an operator’s Azure tenant. · mavenir.com, 10 Oct 2026
- Ecosystem
- Mavenir describes its Business Messaging Partner Ecosystem as including aggregators, chatbot and business application developers, and CPaaS providers. · mavenir.com, 9 Oct 2026
- Features
- The solution includes RCS Business Messaging, campaign management, templated chatbots, a visual conversational flow builder, payment integrations, analytics, and channel connectors. · mavenir.com, 10 Oct 2026
- Founded
- 2006 · mavenir.com, 28 Sept 2026
- Headquarters
- Richardson, Texas, USA · mavenir.com, 28 Sept 2026
- Integrations
- Mavenir says its MaaP layer offers APIs for brands, partners, and aggregators to integrate with business systems and third-party enablers such as chatbots, AI, NLP, and mobile payments. · mavenir.com, 10 Oct 2026
- Intended customers
- Mavenir describes the solution as serving mobile network operators and businesses of all sizes, with tools intended to make business messaging more accessible to smaller businesses. · mavenir.com, 9 Oct 2026
- Messaging experience
- Messages can include images, video, audio, rich cards, carousels, action buttons, suggested responses, and delivered, read, and typing notifications. · mavenir.com, 10 Oct 2026
- Pricing
- The opened Mavenir Business Messaging pages do not state a price. · mavenir.com, 9 Oct 2026
- Privacy
- Mavenir states that conversation data is never sold to third parties for advertising revenue. · mavenir.com, 10 Oct 2026
- Purpose
- Mavenir’s Business Messaging Monetization solution helps mobile network operators protect A2P SMS traffic and create new revenue streams through multi-channel customer engagement. · mavenir.com, 10 Oct 2026
- RCS standard
- Mavenir says its RCS Business Messaging solution complies with Universal Profile 2.0 and supports features including group chat, delivery and read notifications, file transfer, rich cards, buttons, and suggested responses. · mavenir.com, 9 Oct 2026
- Security
- Mavenir describes its RCS messaging solution as secure and says RCS includes spam protection and privacy control measures. · mavenir.com, 10 Oct 2026
- Standards
- Mavenir stated that its Azure-deployed RCS Business Messaging solution complied with Universal Profile 2.0. · mavenir.com, 10 Oct 2026
- Support
- Mavenir offers maintenance and support, enhanced care, professional services, and systems integration services. · mavenir.com, 10 Oct 2026
- Use cases
- Mavenir lists two-factor authentication, order confirmations, password resets, alerts, payments, customer service, surveys, and appointment scheduling as business messaging use cases. · mavenir.com, 10 Oct 2026
Where Mavenir Business Messaging stands on Freedom251
- RCS Business Messaging Software#24 of 29
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