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ManageEngine DEX Manager Plus
What ManageEngine DEX Manager Plus is
ManageEngine DEX Manager Plus gathers endpoint experience data and provides analytics for teams monitoring employee digital journeys. Its DEX Score combines performance, sentiment, and stability measures. Monitoring includes application crashes, hardware resource use, device reliability, responsiveness, and employee sentiment; related alerts are grouped into prioritized insights for diagnosis. No-code workflows can clear temporary files, restart services, or apply fixes across device groups. Its action library includes prebuilt collectors, workflows, scripts, and dashboards, with PowerShell, Batch, and CMD support. Active Directory integration can import domain-linked devices, create groups from organizational units, and deploy agents with existing credentials. The cloud service has a browser-accessible console and endpoint agents, with an optional distribution server for remote offices. Agents are documented for Windows, macOS, and Linux computers. The 30-day trial covers unlimited devices, but the cloud service is subscription-only. Monthly Professional Edition plans include $49 a month for 50 computers and one technician, and listed tiers through 1000 computers. Support options include telephone technical support, training, certification, and personalized demos.
Who it suits
The vendor describes DEX Manager Plus for IT operations and support, end user computing, and digital workplace transformation teams. It may suit teams that need endpoint experience monitoring and automated remediation.
What it does well
- DEX Score combines performance, sentiment, and stability
- Groups alerts into prioritized insights
- No-code workflows can apply fixes across device groups
- Agents are documented for Windows, macOS, and Linux
What to know first
- Cloud service is subscription-only
- No free plan is listed
- AI sensor prompts may be processed by Zoho or third-party AI providers
Limits
The trial lasts 30 days and covers unlimited devices. Cloud service is subscription-only; the listed Professional Edition plans range from 50 computers with one technician to 1000 computers with one technician.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Professional Edition — 250 computers (with 1 technician) | Monthly · 250 computers · 1 technician | $214 a month |
| Professional Edition — 250 computers (with 1 technician) | Annual · 250 computers · 1 technician | $2,145 a year |
| Professional Edition — 500 computers (with 1 technician) | Monthly · 500 computers · 1 technician | $369 a month |
| Professional Edition — 500 computers (with 1 technician) | Annual · 500 computers · 1 technician | $3,695 a year |
| Professional Edition — 50 computers (with 1 technician) | Monthly · 50 computers · 1 technician | $49 a month |
| Professional Edition — 50 computers (with 1 technician) | Annual · 50 computers · 1 technician | $495 a year |
| Professional Edition — 1000 computers (with 1 technician) | Monthly · 1000 computers · 1 technician | $634 a month |
| Professional Edition — 1000 computers (with 1 technician) | Annual · 1000 computers · 1 technician | $6,345 a year |
The first 8 of 10 plans, as manageengine.com lists them, read 29 Sept 2026. The maker's own page has the final word. Every plan
Getting started
- Open the ManageEngine DEX Manager Plus website.
- Start the 30-day free trial for unlimited devices.
- Use the browser-accessible web console for the cloud service.
- Deploy endpoint agents to Windows, macOS, or Linux computers.
- Consider an optional distribution server for remote offices.
Verdict
DEX Manager Plus brings endpoint monitoring, prioritized issue insights, and no-code remediation into one service. The trial runs for 30 days and covers unlimited devices, while cloud access requires a subscription.
Questions
Is there a free plan?
No. A 30-day free trial is available for unlimited devices.
How much does it cost?
The listed Professional Edition plan for 50 computers and one technician is $49 a month, billed monthly. Other listed monthly tiers are 99.00 USD for 100 computers, 214.00 USD for 250, 369.00 USD for 500, and 634.00 USD for 1000, each with one technician.
Which operating systems are supported?
The vendor documents agents for Windows, macOS, and Linux computers.
Is it cloud-based?
The cloud service uses a browser-accessible console and endpoint agents. An optional distribution server is available for remote offices.
What does it monitor?
It monitors application crashes, hardware resource use, device reliability, responsiveness, and employee sentiment.
What support is available?
ManageEngine offers support requests, telephone technical support, training and certification, and personalized product demos.
Facts from ManageEngine DEX Manager Plus's own pages
- Automation
- No-code workflows can trigger actions such as clearing temporary files or restarting services, and can apply fixes across device groups. · manageengine.com, 29 Sept 2026
- Cloud architecture
- The cloud service uses a browser-accessible web console, endpoint agents, and an optional distribution server for remote offices. · manageengine.com, 29 Sept 2026
- Cloud pricing limitation
- The pricing page states that cloud service is available only on subscription. · manageengine.com, 29 Sept 2026
- Directory integration
- Active Directory integration supports importing domain-linked devices, creating groups based on organizational units, and deploying agents with existing credentials. · manageengine.com, 29 Sept 2026
- Experience scoring
- Its DEX Score combines performance, sentiment, and stability metrics to quantify employee digital experience. · manageengine.com, 29 Sept 2026
- Extensibility
- The action library includes prebuilt collectors, workflows, scripts, and dashboards, with support for PowerShell, Batch, and CMD formats. · manageengine.com, 29 Sept 2026
- Founded
- 1996 · manageengine.com, 28 Sept 2026
- Intended users
- The vendor describes the product as intended for IT operations and support, end user computing, and digital workplace transformation teams. · manageengine.com, 29 Sept 2026
- Issue diagnosis
- It groups related alerts and provides prioritized insights to support troubleshooting and root cause analysis. · manageengine.com, 29 Sept 2026
- Monitoring
- The product monitors application crashes, hardware resource use, device reliability, responsiveness, and employee sentiment. · manageengine.com, 29 Sept 2026
- Operating systems
- The vendor documents DEX Manager Plus agents for Windows, macOS, and Linux computers. · manageengine.com, 29 Sept 2026
- Purpose
- DEX Manager Plus collects endpoint experience data and provides actionable analytics to monitor, manage, and optimize employee digital journeys. · manageengine.com, 29 Sept 2026
- Security consideration
- The terms for AI sensor generation state that prompts may be processed by Zoho’s own language model and third-party AI providers such as OpenAI. · manageengine.com, 29 Sept 2026
- Support
- ManageEngine offers support requests, technical support by telephone, training and certification, and personalized product demos. · manageengine.com, 29 Sept 2026
- Trial
- The signup page offers a 30-day free trial for unlimited devices. · manageengine.com, 29 Sept 2026