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Luminate

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What Luminate is

Luminate is salon management software for hair salons in the UK and Ireland, from solo stylists to salon groups. Its drag-and-drop calendar supports online booking with card deposits, waitlists, quick point of sale, gift vouchers and cash-drawer management. Two-way SMS, email and WhatsApp messaging handle reminders and marketing campaigns. Staff tools include rostering, leave management, staff levels, commission automation, hours tracking and role permissions. Digital skin-test records track expiry and can enforce checks during booking, while GDPR consent, data requests and anonymisation tools support compliance tasks. Inventory includes low-level alerts and profit margins, and multi-salon management works from one login. Lumen, the in-app assistant, answers questions from salon data within role permissions. Luminate runs in modern browsers and responds to mobile browsers. Stripe handles subscription checkout and payment methods. The listed plan costs £69 per salon per month, with unlimited staff accounts and terminals, 300 SMS credits monthly, extras from 7p per SMS and online deposits at 2% + 20p.

Who it suits

Luminate is designed for hair salons in the UK and Ireland, including solo operators, salon teams and groups managing multiple locations. It fits businesses needing booking, staffing, messaging, compliance and stock tools.

What it does well

  • Combines booking and point-of-sale tools
  • Provides two-way SMS, email and WhatsApp
  • Tracks skin-test expiry and booking enforcement
  • Supports multi-salon management
  • Includes commission automation and role permissions

What to know first

  • No free plan
  • Phone support is not currently offered
  • Listed plan charges per salon monthly
  • Online deposits cost 2% + 20p

Plans

PlanBilled and limitsPrice
Luminateper salon, per month · unlimited staff accounts · unlimited terminals · 300 SMS credits/month · extras from 7p per SMS · online deposits 2% + 20p£69 a month
Luminateper salon, per month · monthly billing · price applies to each active salon · currency fixed at signup$90 a month

As luminate.salon lists them, read 2 Oct 2026. The maker's own page has the final word.

Verdict

Luminate covers daily salon operations, customer communication, staff administration, compliance and inventory in a responsive web application. Its listed monthly plan includes broad account and terminal access, with separate SMS and deposit charges.

Facts from Luminate's own pages

AI assistant
Lumen is an in-app AI assistant that answers questions from salon data according to the user's role permissions. · luminate.salon, 2 Oct 2026
Audience
Luminate is for hair salons in the UK and Ireland, from solo stylists to groups of salons. · luminate.salon, 2 Oct 2026
Booking and POS
It includes a drag-and-drop calendar, online booking with card deposits, waitlist management, quick POS, gift vouchers and cash drawer management. · luminate.salon, 2 Oct 2026
Compliance
Luminate provides digital skin-test records with expiry tracking and booking enforcement, plus GDPR consent, data-request and anonymisation tools. · luminate.salon, 2 Oct 2026
Headquarters
London, England, United Kingdom · luminate.salon, 28 Sept 2026
Inventory and multi-salon
It supports product inventory with low-level alerts and profit margins, and multi-salon management from one login. · luminate.salon, 2 Oct 2026
Maker story
The makers say they previously ran a busy hair salon and built Luminate to address software gaps they experienced themselves. · luminate.salon, 2 Oct 2026
Messaging
It provides two-way SMS, email and WhatsApp messaging, automated reminders and marketing campaigns. · luminate.salon, 2 Oct 2026
Payment integration
Subscription checkout and payment-method management use Stripe as the secure payment provider. · luminate.salon, 2 Oct 2026
Purpose
Luminate is salon management software built for hair salons. · luminate.salon, 2 Oct 2026
Salon operations
Features include staff rostering, leave management, staff levels, commission automation, hours tracking and role permissions. · luminate.salon, 2 Oct 2026
Security
Luminate states that it uses HTTPS for data in transit, security measures for stored data, authentication and role-based permissions. · luminate.salon, 2 Oct 2026
Social login
The application supports social login, with Google currently listed as an enabled provider in the documentation. · luminate.salon, 2 Oct 2026
Support
Support is provided by email, documentation, in-app help and the Lumen assistant; the documentation says phone support is not currently offered. · luminate.salon, 2 Oct 2026
Web and mobile access
Luminate works in modern browsers and is fully responsive on mobile browsers. · luminate.salon, 2 Oct 2026

Where Luminate stands on Freedom251

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