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London & Zurich Direct Debit

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What London & Zurich Direct Debit is

London & Zurich Direct Debit provides businesses with payment collection services and software for administering Direct Debit payments. It supports regular, recurring, or one-off collections once a customer authorises them. Its DDMS portal covers mandate creation, Bacs submission, compliance, reporting, failed payments, reconciliation, accounting, and scheduling. Businesses may use their own Service User Number (SUN) or collect under London & Zurich’s; the company says it can arrange a SUN through its sponsor bank for businesses without one and manage collections. Integration options include a RESTful API, accounting connections, a test environment, developer documentation, and help from integration specialists. API access is included as part of a solution, while costs depend on integration needs and the overall setup. The service offers managed options and white labelling, which can make bank statements show the customer business’s name. London & Zurich states that its platform uses AWS infrastructure, UK-based servers, multi-factor authentication, and 24/7 security monitoring, and that it holds Cyber Essentials Plus certification. It also states that it is FCA-authorised and regulated and operates as a Bacs Approved Bureau. Pricing is on request, and there is no free plan.

Who it suits

The service is presented for SMEs, charities, enterprise organisations, national franchises, public sector organisations, and software platforms. It can suit businesses needing managed Direct Debit collections, administration tools, or API and accounting integrations.

What it does well

DDMS includes mandate, reporting, and reconciliation tools.
Businesses can use their own SUN or the vendor's.
RESTful API and accounting integrations are available.
White labelling can show the customer's company name.

What to know first

Pricing is on request.
There is no free plan.
API costs depend on integration needs and setup.

Plans

Plan	Billed and limits	Price
Business	Pricing from 0.5% or 20p · branded SUN · Bacs compliance solution · onboarding and team training · API and integrations · for established organisations	On request
Foundation	Pricing around 1% · fast setup on shared SUN · pre-built online sign-ups · notifications · implementation and training · telephone support · ideal for 1–2 person businesses	On request
Enterprise / Reseller	Banded pricing that reduces as you grow · full FCA-regulated Direct Debit management suite · bespoke reporting and integrations · monthly customer success management · for enterprise or software platforms	On request

As londonandzurich.co.uk lists them, read 30 Sept 2026. The maker's own page has the final word.

Getting started

Visit the London & Zurich website.
Choose a solution such as Foundation, Business, or Enterprise / Reseller.
Contact London & Zurich for pricing and setup details.
Decide whether to use your own SUN or collect under London & Zurich’s.
Use the web portal or API as part of the selected solution.

Verdict

London & Zurich combines Direct Debit collections with administration, managed services, and integration options. Businesses should request pricing based on their setup and integration requirements.

Questions

Is there a free plan?

No. The pricing model is paid.

What platforms does it support?

The listed platforms are web and API.

Can a business use its own Service User Number?

Yes. Customers can use their own SUN or operate under London & Zurich’s. The company says it can obtain a SUN through its sponsor bank for businesses that do not have one.

Does it provide API access?

Yes. API access is included as part of a solution, and the vendor offers a RESTful API, developer documentation, a test environment, and integration specialist support.

Who makes the service?

The service is provided by London & Zurich, headquartered in Wallingford, Oxfordshire, United Kingdom.

Facts from London & Zurich Direct Debit's own pages

API pricing: API access is included as part of a solution, while specific costs depend on integration needs and overall setup. · londonandzurich.co.uk, 30 Sept 2026
Collections: Businesses can collect regular, recurring, or one-off payments after a customer authorises Direct Debit collection. · londonandzurich.co.uk, 30 Sept 2026
Headquarters: Wallingford, Oxfordshire, United Kingdom · londonandzurich.co.uk, 28 Sept 2026
Integrations: The vendor offers a RESTful API, accounting integrations, a test environment, developer documentation, and integration specialist support. · londonandzurich.co.uk, 30 Sept 2026
Management portal: Its DDMS handles mandate creation, Bacs submission, compliance, reporting, and failed payments, with reconciliation, accounting, reporting, and scheduling tools. · londonandzurich.co.uk, 30 Sept 2026
Purpose: London & Zurich provides Direct Debit processing and collection services for businesses, including managed services and software for payment administration. · londonandzurich.co.uk, 30 Sept 2026
Regulation: London & Zurich states that it is FCA-authorised and regulated and operates as a Bacs Approved Bureau. · londonandzurich.co.uk, 30 Sept 2026
Scale: The company says it serves more than 2,100 businesses and processes over 800,000 Direct Debit collections per month. · londonandzurich.co.uk, 30 Sept 2026
Security: The vendor states that its platform uses AWS infrastructure, multi-factor authentication, 24/7 security monitoring, and UK-based servers, and that it holds Cyber Essentials Plus certification. · londonandzurich.co.uk, 30 Sept 2026
SUN options: Customers can use their own Service User Number or operate under London & Zurich’s; for businesses without a SUN, London & Zurich says it can obtain one through its sponsor bank and manage collections. · londonandzurich.co.uk, 30 Sept 2026
Support: The company describes phone support from real people, dedicated account contacts, and customer service help through the portal’s support ticket and Knowledge Hub. · londonandzurich.co.uk, 30 Sept 2026
Target customers: The service is presented for SMEs, charities, enterprise organisations, national franchises, public sector organisations, and software platforms. · londonandzurich.co.uk, 30 Sept 2026
White labelling: The Direct Debit product can be white labelled so customers’ bank statements show the business’s company name. · londonandzurich.co.uk, 30 Sept 2026

Where London & Zurich Direct Debit stands on Freedom251

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