Freedom251 › Brand Intelligence Software
ListenFirst
by ListenFirst
What ListenFirst is
ListenFirst is a web platform that combines social data, reporting, research, and consulting for marketing teams. Its owned analytics service creates customizable, executive-ready reports about a brand’s social performance. Creative Intelligence examines content trends, creative themes, and campaign resonance across a brand portfolio. Competitive benchmarking compares performance with the brand itself, competitors, its industry, and the wider social ecosystem. ListenFirst tracks brand-published posts and analyzes audience response, while trend discovery identifies emerging formats, content types, and changes in tone. Coverage includes Facebook, Twitter, Instagram, TikTok, Reddit, LinkedIn, and YouTube, with sentiment analysis available. Services include ongoing social measurement, custom research, consulting, and custom development or workflow automation. The team says integrations can use custom development, automation, or its API. ListenFirst is intended for marketers and enterprise brands needing social reporting and expert analysis. Pricing is paid and available on request; prospective customers can contact the team or book a demo.
Who it suits
It suits marketers and enterprise brands that need social reporting, benchmarking, audience analysis, and expert consulting across several networks.
What it does well
- Covers seven major social networks
- Provides customizable executive-ready reporting
- Includes sentiment analysis
- Supports competitive benchmarking
- Offers API and workflow automation
What to know first
- Pricing requires contacting the team
- Third-party services may be required
- Web platform only
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| ListenFirst | Pricing is not listed; contact the team to get started | On request |
As listenfirstmedia.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
ListenFirst brings social measurement, creative analysis, benchmarking, and consulting into one web service. It is designed for organizations that want ongoing reporting and specialist support rather than a self-serve social dashboard.
Facts from ListenFirst's own pages
- Competitive benchmarking
- The platform benchmarks performance against a brand, its competitors, its industry, and the wider social ecosystem. · listenfirstmedia.com, 12 Oct 2026
- Content tracking
- ListenFirst says it tracks brand-published social posts across brands and analyzes how audiences respond to them. · listenfirstmedia.com, 12 Oct 2026
- Creative intelligence
- Creative Intelligence measures content trends, creative themes, and campaign resonance across a brand portfolio. · listenfirstmedia.com, 12 Oct 2026
- Data protection
- The data-processing addendum references GDPR and CCPA and provides for Standard Contractual Clauses for certain cross-border data transfers. · listenfirstmedia.com, 12 Oct 2026
- Founded
- 2012 · listenfirstmedia.com, 28 Sept 2026
- Headquarters
- New York, NY, United States · listenfirstmedia.com, 28 Sept 2026
- Integrations
- ListenFirst says its team can integrate tools and systems through custom development, workflow automation, and its API. · listenfirstmedia.com, 12 Oct 2026
- Intended users
- ListenFirst says it is built for marketers and enterprise brands that need social reporting and expert analysis. · listenfirstmedia.com, 12 Oct 2026
- Owned analytics
- Its owned analytics service provides customizable, executive-ready reporting on a brand’s social performance. · listenfirstmedia.com, 12 Oct 2026
- Pricing and signup
- The FAQ directs prospective customers to book a demo or contact the team to get started; it does not state a price. · listenfirstmedia.com, 12 Oct 2026
- Security and privacy
- Its data-processing addendum describes safeguards including encryption, ongoing system confidentiality and availability, breach recovery, and regular testing of security measures. · listenfirstmedia.com, 12 Oct 2026
- Sentiment analysis
- Yes · listenfirstmedia.com, 19 Sept 2026
- Services
- Services include always-on social measurement, custom social research, ongoing consulting, and custom development and automation. · listenfirstmedia.com, 12 Oct 2026
- Social network coverage
- Facebook,Twitter,Instagram,TikTok,Reddit,LinkedIn,YouTube · listenfirstmedia.com, 19 Sept 2026
- Support
- ListenFirst describes its support as white-glove and says its team can respond at a moment’s notice. · listenfirstmedia.com, 12 Oct 2026
- Third-party services
- The terms say the platform may incorporate or require third-party services, including YouTube. · listenfirstmedia.com, 12 Oct 2026
- Trend discovery
- The platform surfaces emerging content formats, content types, and shifts in tone based on brand posts. · listenfirstmedia.com, 12 Oct 2026
- What it does
- ListenFirst combines social data, reporting, research, and consulting to help brands turn social insights into marketing strategy. · listenfirstmedia.com, 12 Oct 2026
Where ListenFirst stands on Freedom251
- Brand Intelligence Software#17 of 30
- Social Media Monitoring & Listening Software#17 of 26
- Social Media Listening Software#68 of 86