KNOWledge is a searchable AI knowledge base for law firms. It helps legal teams find and reuse information across casework, documents, research, and institutional knowledge. Lawyers can search files with natural-language queries and filters, or ask questions and check answers against citations to the exact source page. Notebooks let teams limit questions to curated documents for a client, practice area, transaction, or issue, and save those collections for reuse. OCR makes scanned documents searchable. The platform connects to Egnyte, and documents can also be stored in KNOWledge. It can support work such as contract review, diligence, regulatory analysis, intake, and memo development, moving from internal precedent to external research. FasterOutcomes says customer documents, prompts, and uploads are not used to train models. Its Trust Center lists HIPAA compliance, SOC 2 Type II, encryption in transit and at rest, and isolated customer workspaces. The service does not replace a document management system. Pricing is on request.
Who it is for
KNOWledge is aimed at law firms, including managing partners, partners, associates, paralegals, and legal operations teams. It may suit teams that want to search and reuse firm knowledge without replacing their document management system.
What is good
- Searches with natural-language queries and filters
- Answers cite the exact source page
- OCR makes scanned documents searchable
- Notebooks can be saved for reuse
- Customer data is not used to train models
What to know first
- Does not replace a document management system
- Pricing is available on request
Verdict
KNOWledge combines legal-document search, cited answers, and reusable notebooks for law firm work. Firms should note that it complements rather than replaces document management, and pricing requires a request.
Get started with KNOWledge
- Visit the KNOWledge website.
- Request a demo for a recommended starting point and pricing.
- Connect Egnyte or store documents directly in the platform.
- Arrange user configuration and onboarding with FasterOutcomes.
Questions about KNOWledge
How is KNOWledge priced?
Pricing is on request and depends on the workflows, team, and implementation involved. The listed plan recommends requesting a demo for a starting point.
What platform does it support?
The listed platform is web.
Does KNOWledge connect to a document management system?
It connects to Egnyte, and documents can also be stored directly in the platform. It does not replace a document management system.
Does KNOWledge use customer documents to train models?
FasterOutcomes says customer documents, prompts, and uploads are not used to train any internal or external model.
What security measures are listed?
The Trust Center lists HIPAA compliance, SOC 2 Type II, encryption in transit and at rest, and isolated customer workspaces.
What happens to customer data when service ends?
The Trust Center says data is exported back to the customer and deleted on FasterOutcomes’ side.
KNOWledge plans and pricing
All plansCompared on legal knowledge management software
- Precedent library
- Yes
- Legal knowledge search
- Yes
- Content reuse workflows
- Yes
- Citation linking
- Yes
- Access controls
- role-based
- AI assistance
- Yes
